Customer Reviews for 903 Landscape Supply Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 903 Landscape Supply Inc

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CYNTHIA L.
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Great customer service!

BRYAN H.
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I had to call 1-800-GO-UHAUL to change my arrangements from round trip to a one way with a new drop off location. The customer service person on the phone at UHaul main office was border line rude and very unhelpful. I literally had to pull the information from her to get this accomplished. No reflection on 903 Landscape - Greg was very nice and accomodating.

louis W.
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Easy in and easy out. Keep doing what you are doing.

Juan A.
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Everything was perfect even when I got the truck at 12:30 am and no one was there but it was easy to get Everything done and pick up my truck. It was like a treasure hunt lol

Howard C.
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Very friendly, knowledgable, and professional staff.

Bob S.
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Renters should be made aware that there is no cruise control. Todays drivers, for the most part use this extensively and it was the one downside of the rental. Windshield was not cleaned. Had to do the interior before leaving.

Susan B.
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Customer did not leave a comment.

Paul R.
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Excellent service! Made everything simple and convenient on a very stressful moving day. Thank you!!

angelo M.
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Customer did not leave a comment.

Dennis M.
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My check in was with a new person she was very friendly and made made the experience great. She was very thoughtful and went over the full contract as well as the walk around the truck. Great experience

Mathew H.
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Customer did not leave a comment.

Cecily G.
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Tom W.
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Dean D.
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Dwight E.
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FRANCIS P.
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Sally I.
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Nothing

stuart J.
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Michael P.
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Leroy W.
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Everything was as good as it gets!

Theodore R.
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Customer did not leave a comment.

Michael W.
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Picked up trailer took it home the 4x4 I was moving was to big to fit on the trailer. Return the trailer and was charge 34.00 for one day rental Didn't even have the trailer for an hour oh well guess I should have measure before I picked it up.

Harry L.
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Customer did not leave a comment.

Kevin M.
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LINTON N.
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There was no one at the location when we arrived. We called the 800 number and someone stayed on the phone with me and made it possible for me to leave the truck there. Truly appreciated her help.

Earle G.
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Customer did not leave a comment.

Jason G.
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First of all, I spoke to the owner of 903 landscape supply company for a good bit to get the specifics down with the truck we were going to rent. We thought had a 20 foot truck. The day we went to get the truck we found out it was a15 foot truck. The owner of 903 landscape supply never contacted us to tell us he could not get the 20 foot truck. So, we had no choice but to take it! We had closing of our house at 4:30 pm and were moving into our apartment at 9:00 am. Of course there was a monster snow storm coming. So, we had to add miles onto our total package price because we had to make multiple trips to move. I would not recommend 903 landscape. We should have been notified of this inconvenience! Terrible situation! Please make special note of this!!! We may never use uhaul again because of this!!!! If you lived this with us you would understand! We have two twin toddlers and this mad for a horrific situation! Never again will I step foot on 903 landscape premise or use a u haul because dog This!!! We were so excited to move and this changed the whole situation!

Lawrence O.
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I demand a partial refund ... at least. I waited 75 (seventy-five) minutes to pick up my rental. That is the number of minutes that it took the clerk to process my rental - NOT time that I had to wait in line. I had gone to this UHaul Center several days prior and gave all of the pertinent information. When I went to pick up the truck, the clerk could not get her computer to work. It was exasperating. She eventually called some UHaul headquarters and got partial assistance. Not only did I have to wait unnecessarily, but I also had to pay my helper for his time; he had been hired to drive me to the center and then help me to pack the truck. This was an extremely terrible experience, one that I had not anticipated given Uhaul's reputation combined with the fact that I had made a reservation prior.

jonathan Y.
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The rental location is not the problem. It's U-Haul that's the problem. The stupid Steps you take before a rental now is a big waste of my time. Asking for a friends or relatives number to contact in case I don't return the trailer. That's ridiculous.

Jeffrey S.
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Customer did not leave a comment.

Anthony C.
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James E.
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The experience was perfect!

Jeff L.
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Customer did not leave a comment.

John L.
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I requested a dolly and pads for my order. Neither were in the truck. We had to back to pick up the dolly and never got the pads. Also, 24 truck share was slow. I had to wait over a half an hour to have it processed.

James M.
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Everyone at the location was really nice. The only problem we had is that we were supposed to get a dolly and when we got back we realized it wasn't in the truck. Other than that, though, we had a good experience and everyone was very friendly.

MARGARITA R.
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Customer did not leave a comment.

Landscape S.
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Customer did not leave a comment.

Eric B.
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Customer did not leave a comment.

Landscape Supply N.
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Customer did not leave a comment.

joseph M.
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Linda C.
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my son drove the truck and did complain about the radio not working.

Michael G.
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Received very helpful instructions and tips on truck operation. Well done.

Jose T.
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Needed a truck to move some furniture and this U-Haul location processed my paperwork pretty quick; I was in and out in no time. Would highly recommend to anyone.

Paul S.
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When I called uhaul corp. to ask about a charge on my credit card, I could not understand uhaul operator as her phone kept breaking up. I hung up and called back and still got every other word. you need a better phone system.

Mumtaz Z.
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Customer did not leave a comment.

MARGARITA R.
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My only issue is that I only went 14 miles and it cost me over $12.00 in gas. It was a new truck and it did not have a full tank of gas . They insisted that it was almost full and I brought it in at between 7/8 and full after putting a little over a gallon of gas. I was told the truck (new one, only had 1092 miles on it and I did not move more than 100/150 pounds for a half mile, but I was told you only get 5 miles per gallon! I contacted UHAUL and was told the trucks average 10 miles. To avoid this kind of problem, I think you should make sure that the trucks are rented with a full tank of gas to avoid confusion. They are the nicest people and I know that they are not trying to mess me up, but I also know that I did not use up 3 gallons of gas to drive 13 miles without a load and half a mile with less than two hundred pounds,! It is sad because I have rented quite a few trucks from you when I lived in Harrisburg and I plan to move back ! At those rates for gas, I won't be able to afford you!

RACHEL F.
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Have a closer pick up location.

ronald B.
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Customer did not leave a comment.

Warren W.
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Keep doing what you are doing!

Michael C.
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Everything was great

Thomas L.
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Customer did not leave a comment.

Marcia M.
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Great customer service

Michael D.
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Customer did not leave a comment.

Dorris H.
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THE TRUCK WAS VERY EFFICIENT FOR ME NEEDS. IT WAS CLEAN AND WELL MAINTAINED.

Ross C.
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Truck was presented to me with an active check engine light, which remained on, most of the day. They tried to sleuth it, but could not figure out the problem. The vehicle was presented as having a 9/16 full tank. In reality, it was less than half full. I returned it more than half full.

Paul S.
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Customer did not leave a comment.

Douglas I.
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Customer did not leave a comment.

craig T.
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They went above and beyond to assist in the process and appreciate how fast the process was and how friendly and knowledgeable the employee was who assisted me. A+

Krystal F.
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Customer did not leave a comment.

Michael B.
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Have the people at Uhaul corporate get this dealer site online. 903 does not show up online, I had to actually call this dealer to find out if they had any trailers there I could rent. Fortunately for me they did and I was able to get y moving done . This dealer is invisible online and they have complained about that to their area manager but he was no help..

Robert B.
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Customer did not leave a comment.

Jon C.
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Sandra G.
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Roselio F P.
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I rented a trailer for one location, I went to pick it up and the trailer was not there, the store manager got on line and told to go to a different location, I waisted 2 hours and the trailer was 45 minutes from my location, the second store manager told me because all that trouble she was going to allow me to return it to another Uhaul near my location and I did so, but after the give me the copy of the receipt, I found out that I got charged $130.68 instead of 32.95, for that reason I don't recommend Uhaul to anyone on top of that I call them and they told me that I broke contract.

Leonard J.
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Customer did not leave a comment.

Philip E.
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Andriy Z.
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26' truck cross country move. Everything worked well but AC :(. Could not switch to another truck as high season big demand and they could not do anything for me for this matter

Anna S.
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Customer did not leave a comment.

Allison F.
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Greg was awesome helped me get a truck right away many thanks!!

Roberta M.
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Customer did not leave a comment.

patti J.
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Ramon K.
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Customer did not leave a comment.

Annette H.
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Do not offer a 20 foot truck and then only provide a 17 foot truck! I could not fit all my belongings and have to make multiple trips back and forth using my car. I'll never use U-haul again. Penske is better.

LANDSCAPE S.
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Customer did not leave a comment.

Joe J.
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If this location had staff available for the U-Haul renting would have made it a better experience. The app has some serious flaws and bugs that need to be fixed since it took me over 35 minutes while at the rental location. I had previously downloaded the app and opened an account with all my information as well as payment on the account. I had to keep loading my information multiple times while at the truck and having to go through all the pick up steps over five times. Very frustrating and a waste of my time. Was also quoted 29.95 plus .89 cents a mile while being charged 1.39 mile nice surprise for me.

Michael S.
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Go out of business

Brinda Z.
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U-Haul was very misleading and forfeited my reservation for a 26 foot truck which left me to find a truck again due to their negligence in renting enough equipment for the area and proceeded to want me to run all over to track down small trucks!

Daniel F.
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Customer did not leave a comment.

Landon F.
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I experienced no issues with my truck rental, had no accidents, and yet, since I returned the truck after hours, I am being taken advantage of by this company, or so it seems at the moment. 11 days after dropping off my rental, I get an email saying the furniture pads are missing (I only used one; the rest were in the plastic wrapped; all were placed in the "attic." More bothersome is that I am being held accountable for "extensive damage" to the truck which I know nothing about. If something was wrong with truck it was like that when I got it, but nothing was pointed out to me at the pick-up location; no one was at the drop-off location because it was after hours; therefore anyone could claim anything after the fact. I am pissed.

LANDSCAPE S.
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Customer did not leave a comment.

Bobbie H.
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903 was the third place that I went to get a rental trailer. They were courteous professional and I would always recommend them.

Tom E.
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Customer did not leave a comment.

Jill B.
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Michael T.
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Ruth H.
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Brian C.
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I initially was not going to give a review but, I changed my mind. I ordered a 20ft, about 3 weeks ahead of time and called every week until the day finally came and was always told, "Trucks come and go every day, so if you ordered the truck, it will be here." It seemed like they were taking my move Very lightly, when I'm in fact taking it Very heavily, I'm moving my home, not an apartment. When the day finally came, there was No 20ft truck there, but a 17ft truck and was told, "yea, that's what we have and all we could get for you. When you order a 20ft, THEY usually will give you a 17ft one." Can you believe that, they Really did not care, at all.

Bill H.
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I cannot think of anything that needs improving.

charles W.
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This was s second location pick up because the first location had no idea I was coming, nor did it have the trailer I reserved. This was U-Haul screw up.

Michael D.
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The lady handling this was extremely courteous and accommodating. She made this a seamless experience

Nick A.
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Customer did not leave a comment.

Michael P.
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Michael G.
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Trailer was returned in less than 24hrs on weekend rental but no refund of 1 day

Susan B.
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Customer did not leave a comment.

Eric G.
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Greg W.
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Adinel C.
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Ryan A.
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David M.
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Jaclynn S.
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Linda G.
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