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ADRIENNE T
Customer Reviews for 99 Cent Bargain Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for everything
ALICE NThe drop off if the truck was amazing. The people were over and beyond great.
TIMOTHY HThe cost for the rental is to high
MARTHA Lfriendly
ADOLFO SWE HAVE RENTED U-HAUL'S MANY TIMES. WE HAVE NEVER LEFT A REVIEW. WE HERE YOU GO THIS RENTAL WAS BY FARE THE BEST. THANK YOU.
KENNETH DI definitely recommend this rental site. The staff were VERY professional and helpful, and everything went without a hitch (pun intended).
ROBERT RIt was goo's service
JOANN MAbsolutely the best!
ANTHONY RExperience was good. People were polite.
CHRISTOPHER BEasy checkout! Perfect exactly what I needed.
MICHAEL MExcellent service. I would definitely use them again.
EVA BThe place looked unorganized. I went up to one window and the clerk said to go to the other window. There was no reason for that.
Valerie NArea was depressed
KELVIN JI can't axcess my receipt form link you sent. The suspension feels wrong and trucks lacks power. I got charged $20 for after hours drop off? You got the truck back after 3.5 hrs, clean ready to rent when you opened in the morning.
Richard BJust a comment the cabins truck smelled like sweet you guys need to clean that up. Thank you
ISRAEL OCARGO VAN HAD NO GAS!!!!!!
TRAJAN GClerk was helpful and polite. He Assisted in answering all my questions and accomidating me in extending my retal period. Defiantly will recomend for all uhaul rental needs.
MARY CThe equipment wasn't originally cleaned when we got it so we had to clean it before returning there were stains on the floor so in order not not get charged for the cleaning we had to clean it up ourselves
Jeronimo BGreat customer service really a pleasure doing business
ANTONIO MI went to the 110 D st location and the guy was extremely rude. When I asked a question his response was rude and sarcastic. I will never return to that location.
SHALONDA CThe vehicles are never clean, especially the windshields. The truck I had had a lot of shaking in the front end. I did advise the U-Haul staff of this.
DEMITA BVery rude customer service it was prejudicial almost racism,poor costumer service and got thrown out the store after I had payed,I never got treated with more disrespect but I went to another UHall place with better costumer service and respect.
MARIA GTwo prior uhaul locations failed to help us, either by giving our truck away or failing to have the keys to the truck, and this location did its job wonderfully. Much better staff and help received than at other locations.
ELIZABETH CMake sure the gas tank has gas someone stole the gas when I got the truck was on E with light on took 60 bucks just to get it out of E and light to turn off and my moving trip wasn’t far at all and returned the vehicle with still gas in it more then I received it with E light tank off
GINO NI was told the store closes at 10:00pm so I was under the impression of I got till 10:00pm to return when I returned the truck I was charged extra fee for being less then 30min. Late 7:30pm same day I emailed to get refund but no reply back
MARCO IThis is the only place I rent from because the customer service is 5 stars.
WILLIAM WThe pickup and drop off were the best parts of our experience! BJ and his brother from 99 Cent Bargain Corner were very welcoming and delightful to speak with. While the van was well maintained, it was extremely dusty however I do not expect equipment such as this to be wiped down after every use. Will definitely return to this location for our rental needs.
Corrina BThe dolly that I ordered was not in the truck.
MCKAYLA DThis particular location is the most time efficient picking up trucks. The staff are friendly, professional, and helpful. Every time I need a truck I go to this location. I also take my friends and family. Thank you for the trucks and services you provide. This is definitely a five star experience!!
MANUEL PDouble check the gas and check that the back is broom swept.
LAURA CVery friendly staff
Danny VI ordered a 4 hour rental for a pickup truck online. But when I arrived to pick it up, there was none available. The online registration failed. But the owner was able to rent another truck that was available and I was able to move the material i wanted, so it worked out
Stephen EI feel like we were lied to first off when it came to the pricing and second we specifically asked if we had to put gas in it before returning it. The person who rented it to us told us no since we were paying $.89 a mile however when we went to return it they charged us 4 gallons when we didn’t even use that much
javier aReceived truck empty no gas! I had to put in gas $65 myself and I returned it with gas still in it. The location is not safe a lot of homeless. I will be calling to get reimbursed for the gas
Donna RI haven’t gotten my refund for the difference yet and it’s been 3days. I also haven’t received my $50 from my original reservation being messed up. My overall experience was a 7
Shirley HGracias
Daniel MWell I had to clean the windows cause they were very dirty & it seemed like the back passenger side tire had a flat spot so it was kind-of weird driving it besides that it was OKAY I guess ...
Lorna MThe gentleman there I think he’s the owner… Caucasian man, bald with accent really nice. Great customer service!!
karina cGreat customer service.
Vikki VThis is a family owned business and I just realized they have been serving the community for over 40 yrs! The customer service was friendly, helpful, and family oriented. I will be coming back if I move again! Please support!
Sina FHave you ever seen Zootopia? The sloth from that movie would look like the flash to the uhaul guy here. He’s not rude just takes the tortoise mentality to heart.
Gustavo GRenting the truck was fast and easy. Returning it was the same and would definitely rent again if I need another u-haul. Thank you team at the 99 cent bargain corner.
Isaias RThe windshield was dirty and thd right large mirror needs adjusting to properly see thd right lane!!
MICHAEL CThe gentleman was so kind and friendly. He knew I was nervous to drive the U-haul and showed me how to take wide turns and made me comfortable to drive the moving truck before I left. I will definitely be using them again.
lara cEverything was excellent! No improvements needed ☺️
Nicole Dthe gentleman treated each customer like we were the most important person to him at the time he assisted us.
Judith DMy problem was not with the location, but with UHaul overall. When I booked this there was a 26 foot truck available in Big Bear but I was told it was a one-way truck only so I had to pay 80 miles of travel mileage to take a vehicle from San Bernardino to Big Bear and back when there was a truck available in the town that I needed it.
Thomas MVery friendly customer service and quick checking in and out would recommend this location!staff is excellent !!!
JESSICA VLower prices for old people especially I you make a move less then 3 miles
Theresa CRelocate and hire new professional staff not crooked crooks the location let's the drug dealers sell drugs from there I saw a hand off like it was normal day inside store sketchy location even was told not to leave my car there it will get broken into
Marco II'm very upset, I called the uhaul in Crestline, I was told they had a available truck, Only to get a msg that I had to drive down the mountain to San Bernardino. So without questioning I drive down to San Bernardino, Thinking I could drop off in Truck in Crestline. NOPE! The San bernardino location says I have to return the truck back to them. The store manager called the corporate mgr was given permission to give me a discount on mileage, Because it's 40 miles from Lake Arrowhead to San Bernardino and 40 Miles back. I was promised a .50cent discount per mile. That promise was not fulfilled. I was charged full price. I paid for 90 miles 80 of those miles was me driving out of my way cause I was mislead by the Crestline location, Then mislead by the San bernardino location Thinking I was getting a discount. I paid over $200. For a truck I used for one run a total of 10 miles. I feel very taken advantage of. I don't think I will ever use Uhaul again. I'm really upset!
Jovan EJust a bad part of town
Dylan NFalse reports
CHRISTOPHER BI would recommend the customer enters the store and not use the phone for pick up.
Janice BKeep smiling! Great family owned business. This is my 4th time through their service. Excellent, professional; Very nice people to work with.
DEBORAH G