This was the WORST experience I’ve ever had at a U-Haul!! When I picked up the guy said it had a 1/4 of a tank of gas. When I got in the low gas light came on, but since I was only going to put 6 miles on the vehicle I didn’t think it wound an issue. I ran out of gas 1 mile from the facility!! When I returned after putting $15.00 , 1 hour later and only using 4 miles, they charged me $49.00 and $7.99 for gas. 2 of the workers told me they would file a report. I have yet to hear from anyone. And I got called 2 days later to say “Why haven’t you returned the truck?” HORRIBLE!!! Please respond
NANCY C
Customer Reviews for A 1 Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
service at delivery site in W Seattle was poor - the truck was not inspected or gas checked or returned equipment checked.
JEFFREY MNice place but the gas was not full and usually someone lets you know that as the contract is now emailed I was not going to look at it while driving. I returned it full and realized that who ever turned it in just said it was full and no one checked.
Kenneth eTruck came with an empty tank and I was instructed to drop off at the wrong location. Support aid I would not be charged for the empty tank and I was charged an additional $100. Very poor experience.
KYRA TService was lovely - I was supposed to pick up at a different location and got moved - whoever moved me didn’t transfer my moving supplies which was a big problem. Not the fault of this location.
BRENNA VExcellent dealer. terrible piss-poor location & dog hair all over back UNDER THE Rubber matt !?
Matthew O