Customer Reviews for A 1 Mini Storage of Jasper
(U-Haul Neighborhood Dealer)

352 reviews

37A Hidden Creek Rd   Jasper, GA 30143

(706) 253-1296

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Special Operating Hours

  • 4/30/2021: 8:00 am - 2:00 pm

Services at this Location:

Contact Us

(706) 253-1296

37A Hidden Creek Rd
Jasper, GA 30143

Services at this Location:

Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Special Operating Hours

  • 4/30/2021: 8:00 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

very nice and friendly people. very helpful. will use this location whenever we need and recommend them

MARK H. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

No complaints! Went smoothly and good customer service.

ROSS B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Raiford W. 
Rating:
5.0

Customer did not leave a comment.

Gregory B.  |  Overall Experience 
Rating:
5.0

Friendly office service, safe location and climate controlled was just what we needed. We would highly recommend A-1 Storage to anyone !

Barry E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIM Y. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Greg T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

This is by far the best storage facility that I have ever dealt with. The staff are friendly, helpful and very courteous. I would highly recommend them to anyone.

JUDY S.  |  Overall Experience 
Rating:
5.0

Get this truck off the road and out of commission. It rattled like crazy above speeds of 55 like the front end was going to come apart. The nuts on the hood hinges were missing and due to the amount of rust must have been gone for awhile.

DARYL A. 
Rating:
5.0

Customer did not leave a comment.

BOBBY D. 
Rating:
5.0

Clerk was not wearing a mask!! This county has had 8 deaths over the past 10 days for a total of 25. That is a 40 per cent increase.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Tara H. 
Rating:
5.0

Charged my credit card on auto pay after my unit was closed and refused to provide a refund. They told me to dispute the charges with my bank. I will be filing a complaint with the BBB

BRONSON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kim Y. 
Rating:
5.0

Absolutely nothing! UHaul lady was great, equipment was solid.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Tenna A. 
Rating:
5.0

Very friendly staff and did a wonderful job helping us

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Nellie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julio N. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca A. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Never had a bad experience using this location.

LEONARD P. 
Rating:
5.0

Great location, easy access and great customer service.

Bobby D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse N. 
Rating:
5.0

Great service. Was very knowledgeable and helpful.

jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

KIM Y. 
Rating:
5.0

Excellently handled drop off. BY far the best location in Jasper, GA.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Customer did not leave a comment.

regis F. 
Rating:
5.0

Not a thing! It was perfect!

Michael D. 
Rating:
5.0

Telephone listed on the reservation is not the office telephone number

JOSEPH R. 
Rating:
4.0

Customer did not leave a comment.

Glyn B. 
Rating:
4.0

Everything was great except that when I got there (about 9:35 am, which was early) no one was there. I called the number on the door and no one answered. Next time I will call before I just show up. Otherwise, the return was very easy. Thanks

Billy H. 
Rating:
5.0

The entire group very friendly every time I called are stopped by. They also had great ideas to recommend in order to save money. When you're moving it can get crazy & it's great to have people in place at U-Haul that are there to make things less stressful. Hope I never move again but if I do --- we would currently use U-Haul.

OLINA M. 
Rating:
5.0

Very sweet and super fast service

Jerrilove C. 
Rating:
5.0

Customer did not leave a comment.

Frederick L. 
Rating:
5.0

We have used the U-Haul services here at A-1 on many different occasions. The people are friendly and helpful and the location is convenient. They always have what we need. Thanks! Beth Compton

Alan W. 
Rating:
5.0

Customer did not leave a comment.

NATASHA S. 
Rating:
5.0

Customer did not leave a comment.

RODNEY H. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

By far, best location in Jasper. Very helpful and easy.

Paul S. 
Rating:
4.0

Site was fine but it was no open when we dropped off the truck. Longer hours would be helpful.

Dale M. 
Rating:
5.0

Very nice people.

ALVIN O. 
Rating:
5.0

Customer did not leave a comment.

ELVIASOL R. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Excellent experience ..... I regret we didn't use this location previously. Will use for all our future hauling needs.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Everything worked well and Karen was very helpful.

WILLIAM M. 
Rating:
3.0

We were just happy to get the truck returned after all the other horrible experiences we had all day.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G. 
Rating:
5.0

Customer did not leave a comment.

Willam L. 
Rating:
5.0

Very good location. Another good experience

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
1.0

Closed prior to 6pm as shown on their front door, had to return via pain in the butt photograph online system.

William L. 
Rating:
1.0

i have used this place 3 times always kind and courteous. only issue is i droped trailer in less than 24 hours after renting it. i took it here and lady was out weeding flower told me to just leave it and would send a receipt later i have not received email just hope she doesnt forget and i get charged a late fee or something like i never returned it

ELMER S. 
Rating:
5.0

Customer did not leave a comment.

Julio B. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Kasey W. 
Rating:
5.0

Customer did not leave a comment.

Scribner D. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Nice people and very will to assist with detaching the trailer.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

I have rented here several times and the manager is always helpful

William B. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
4.0

Good experience.

Prudencio R. 
Rating:
4.0

Make sure lights work.

David E. 
Rating:
5.0

Very friendly

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Crystal L. 
Rating:
1.0

I was charged a wrong destination fee of $17.00. When I pick up the truck I selected any drop off location. I will not use u-haul again. The competition may be a bit more expensive, but at least you know what the charges are going to be and there are no hidden drop-off fees. I am very displeased with U-Haul. But I will never have this problem again.

William R. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

I shared this unit with my sister whom I also shared a house with, we had a falling out and i had to leave my stuff behind. She removed her stuff and changed the lock on my unit. I had to plead with the blonde clerk at the desk to remove it and she gave me the most difficult time retrieving my stuff. I feel she had spoken to my sister at some point and was being biased towards me which is completely unprofessional.

Frank B. 
Rating:
5.0

I used this place 2 times they always very kind and courteous

Elmer S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Always super friendly

Robert H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Helpful staff

Steven B. 
Rating:
5.0

Excellent service.

Carol C. 
Rating:
5.0

Customer did not leave a comment.

Gloria P. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

Johnny C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M W. 
Rating:
5.0

Customer did not leave a comment.

RAY P. 
Rating:
5.0

Customer did not leave a comment.

Charlene H. 
Rating:
5.0

It was a very pleasant experience renting the truck from Karen at that location She was very pleasant and helpful a great experience

Terry P. 
Rating:
5.0

This location is not a high volume one, inventory is average for this region and it had the unit I wanted. There was no wait period. Customer service was excellent, very polite and warm person who ensured everything was ok with the unit before I pulled out. On my return I was shown the drop off location, I did not wait for my receipt but was promised it will be sent via email, sure enough it came within minutes while on my way home. Would definitely recommend.

Jasper W. 
Rating:
5.0

Customer did not leave a comment.

Karen T. 
Rating:
1.0

I wouldn't recommend the customer service in due to renting this truck. I have no issue with the drop off location but with phone agent and mishandling of the rental provided

Katheryne T. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Charlene H. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Karen was extremely helpful, polite and professional. The storage unit was clean and spacious.

John M.  |  Reservation 
Rating:
5.0

No problems!

Craig S.  |  Reservation 
Rating:
4.0

Excellent staff. Friendly and accommodating.

Andrew E.  |  Reservation 
Rating:
5.0

I had a one way move from South Carolina with U Haul and stored my household in a climate controlled unit at A 1 Mini Storage of Jasper. Everything went off without a hitch. Thanks A 1 Mini Storage.

Fred C.  |  Reservation 
Rating:
5.0

Excellent customer service

Robert L.  |  Reservation 
Rating:
5.0

Friendly, efficient service.

R Michael K.  |  Reservation 
Rating:
5.0

MY CHECK FROM BILL PAY GOT LOST IN THE MAIL AND I HAD NEVER BEEN LATE SO RATHER THEN THEM CALLING ME AND ASK ABOUT OR EVEN SEND AN EMAIL, THEY JUST LOCKED MY UNIT. WAS VERY UNHAPPY ABOUT THAT.

KATELYN T.  |  Overall Experience 
Rating:
3.0

Roof leaked...they said it was repaired. However..it continued to leak until we left.

CHRISTOPHER C.  |  Overall Experience 
Rating:
5.0

Staff was always pleasant and helpful.

LOUIS A.  |  Overall Experience 
Rating:
5.0

This location is SO convenient, just feet from Hwy 515/575. I chose them for location and best rates. What I found is clean, secure units and caring professional service! Thanks!

MAUREEN A.  |  Overall Experience 
Rating:
5.0

Very pleasant check in. The lady took time to bring me a glass of water for the hot and humid un loading.

LARRY R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top