Customer Reviews for A 1 Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A 1 Self Storage

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Christopher T. on

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rhonda S. on

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Rod was so kind and helpful U-Haul and A-1 storage better keep him!!!!!!!!!!!!!!!!!!!!!!!!!!!!

rhonda S. on

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Ron is very nice and helpful.He goes the extra mile to help!!!!!!!!!!!!!!!!!!A-1Storage and U-Haul need to make sure they keep him!!!!!!!!!!!!!!!!!

Sean B. on

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malcolm C. on

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Jeffrey G. on

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Emily D. on

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SHARON H. on

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The gentleman was very professional and friendly.

Bobby T. on

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Very!!! Friendly. Top notch gentlemen in Rod.. highly recommend this guy. Very professional an yet made me feel pleased to drop the U-Haul there....

DANNY F. on

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Jacob M. on

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Mark B. on

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Coastal Auto Sales Was rude and unhelpful. When I went to drop my trailer off she told me she didn’t have room and to take it down the road. She only had two trailers on her lot. Will not go back

KRISTEN W. on

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Excellent customer service! Thank you Rod!! It’s always a pleasure doing business with you.

Lindsay A. on

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Very polite and great customer service.

Cynthia R. on

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Samantha M. on

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after hours drop off,easy to find and do,quick email reply next morning

Craig R. on

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NAKIA Y. on

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keep doing what your doing

MICHAEL V. on

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jessica H. on

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Christian C. on

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heather K. on

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Eddie A. on

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TYILYNN B. on

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This was the best experience I’ve had with renting anything honestly. Rodney was very polite and so much help!

Tracey Z. on

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My daughter's boyfriend dropped the trailer off, so I can't comment on the location.

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No complaints. We had complimentary coffee and excellent customer service from the manager rod. Will definitely come back to this location next time and reccomend to other friends.

CONNIE K. on

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Rod was awesome to work with & made our experience the best we could have expected.

Jesus C. on

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The managers took care of us quickly.

jacob S. on

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Kelly S. on

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Jamie V. on

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SCOTT A. on

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The whole experience was great.

russel B. on

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Be clear about the charges! They had me down for 5 days and I told them my trip would only take 2. I was told I my bill would be adjusted after drop off. Now I'm told that is not the case. I'm very frustrated with u-hual!

DELOIS P. on

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aaron M. on

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Kathryn M. on

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First thing the personnel said was "ugh man you guys have a trailer, I didn't want anymore of those. I need more trucks here." And then asked which way I came from and told me I passed another drop off locations and i should've taken it there. Also, where we parked we apparently "blocked his view". Its literally a parking spot outside next to the rest of the trailers. He wouldn't talk and we waited over ten minutes as he kept scrolling on the computer. He didn't want our service, it was obvious.

Heather S. on

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D. J. on

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WILLIAM C. on

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Kyle R. on

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Ann C. on

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Service was excellent. Everything was explained. Very friendly agent and knowledgeable. Would rent here again. No improvement needed.

Samantha M. on

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Fender was very lose and I had to jack it up pull the tire off and titen two bolts so it would not fall off Also the pop rivet on the tail light were almost gone only one holding it on and it broke out on us. I should charge Uhaul for my repair service

ROBERTO S. on

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The gentleman was very professional. However, the tires on the truck I was using were worn and it was raining heavily. It caused the vehicle to swerve at times.

TIMOTHY G. on

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Not a thing, truck was clean and ran great. Best U-Haul experience ever.

NICOLE M. on

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mark L. on

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Everything went smoothly for my pickup at this location.

MARK C. on

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Paulime G. on

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STEPHANIE F. on

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Dean was very helpful and made a very difficult time run slot smoother ... Thanks dean and god bless !!!!!

JONMICHAEL C. on

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ALEX R. on

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The paperwork was messed upland the office where I returned the truck charged me a late fee. Which I explained that the truck was rented at 9am on Saturday in Jacksonville and supposed to returned on Sunday at 9 am but the paperwork was wrong and stated the truck was to be returned on Saturday in greenville in the same day and same time. Should've used Star Trek to beam me there. Please make sure I get refunded the money owed.