Customer Reviews for A & B Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A & B Auto Repair

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Daniel V. on

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Lee P. on

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Wait time was 20 minutes after I arrived. The truck assigned to me would not start. Another was required.

Roy T. on

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Richard L. on

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Plenty of vehicles trailers to rent, excellent customer service.

Geoff H. on

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voris R. on

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davie B. on

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Daniel S. on

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cheryl M. on

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Theresa J. on

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Very knowledgeable.

John M. on

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Nancy P. on

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James O. on

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PAUL M. on

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the people there were so nice

Richard B. on

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Place looked like a automotive junk yard.

robert L. on

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Everything was ok , the only problem I had was being charged twice the amount.

CHRISTOPHER S C. on

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Bradley T. on

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Truck was literally new. Smooth running truck and trailer for the short local run we had. Would highly recommend this location and their knowledgeable accomodating staff. UHaul did not tell me we needed a trailer connection and ball when making the reservation. Staff at the site made it happen as we would have been out of luck from not knowing what to bring. Thank y ou

Brian K. on

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This place is the best for U Haul friendly helpful and good equipment

rick G. on

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mike V. on

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The staff was nice but the grounds was a crowded automotive junk yard with no assigned receiving return area. Not a very appealing representation area for UHAUl . My own perception as I approached the address from my gps

harshad P. on

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Karl B. on

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gina C. on

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The staff here is wonderful!

Thomas D. on

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Great Experience

Stephanie C. on

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That place was disgusting! I grew up as a ranch hand and have 3 garages myself... I know what a heavily used workstation looks like. However, that place was way beyond a used workstation. I kept going passed it because I thought it was condemned! Nope, just dirty, cluttered, and peeling apart. And while 2 people are waiting, the kid sits in the office playing on his cell phone! An expensive and nasty experience here! That's the 2nd time I regret using Uhaul, the first time I was doing a military move so I had to deal with it. Not anymore!

Thomas B. on

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Awesome service

sharon H. on

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Have more Trucks Availble to where people live.I had to drive 14 miles 1 way to get truck and 14 miles back and had to pay .99 a mile when there are plenty of. U hauls around wh where i live.Dont think its fair to have to pay for all of those miles when i was only moving things 5 miles down the road.Also was quoted on phone .79 a mile and was charged .99 a mile.

Eugene M. on

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Andrew C. on

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Colleen W. on

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Crista W. on

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Mark W. on

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JERALD M. on

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These folks should take over the Tuscaloosa Office. Friendly, helpful. Use these folks as your trainers.

Ernie O. on

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Sherman R. on

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Very nice owner/operator. Very helpful.

Perry S. on

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Great customer service! Will definately recommend.

TIMOTHY S. on

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Robert L. on

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roy T. on

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charles S. on

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Bob A. on

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Paul B. on

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How can you improve?Newer rental. Cleaner rental. Was told at drop off that this unit should not be re-rented or in service. Not only was it dirty the trailer did not track behind the car as it should. Even after numerous load configuration. Very unstable. I was very disappointed in the whole service. Uhaul made me tow a unsafe trailer nearly 1500 miles. Not Acceptable.

William B. on

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richard N. on

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readily answer any questions you may have.

Jack W. on

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Very willing to help!!!

William E S. on

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Crystal M. on

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Michael F. on

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MARK G. on

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Very friendly and easy to work with.

Dean G. on

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This place is great, excellent service and employees/owner are very helpful and professional.

thomas C. on

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More professional customer service

Robert A. on

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Stacy H. on

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Gerald C. on

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nothing

ed D. on

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MICHAEL M. on

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David L. on

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allen B. on

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The service here was outstanding. Very friendly and would recommend them!

Wilton S. on

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Staff was extremely helpful and professional. They did their best to accommodate our needs efficiently and in a very friendly manner. They were definitely customer focused.

Gary D. on

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Lila V. on

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Very professional personnel -- most accommodating!

Terry G. on

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great service Paul was super, got me in out

Jeremy W. on

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hank R. on

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hank R. on

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Have can cleaned better

jessica M. on

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ed D. on

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Keith U. on

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hank R. on

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Nothing - was quite satisfied.

Louanne O. on

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EMMETT W. on

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I was erroneously charged 5 additional days after someone else took the uhaul from this location after I dropped it off. Owner did not call me or look at his CCTV to determine what happened. The additional 200 dollars in charges generated over 140 in overdraft fees in my bank account. Extremely poor customer service on the part of this location and uhaul for charging without regard.

ed D. on

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A lot of water on the location, but hard to control the rain

jeff K. on

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Service was excellent...the one and only thing I would say is the lack of parking. Other than that if I had to I would use this location again and also recommend them to friends

april B. on

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william F. on

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Small garage/ shop. Owner was friendly and helpful but clean and inviting it was not.

JIM P. on

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Great guys at this location . Always do a great job. Thank you

ivy B. on

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I was called to confirm drop-off time for equipment that was returned a day prior to the call. Remedial reading and customer service 101 is recommended.

DONALD B. on

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on

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everything was perfect. Could not have been better

JEROME T. on

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I've used this location a number of times and they have always been GREAT...

PENNY W. on

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Be more organised & be certain rentals are CLEAN upon pick-up.

John M. on

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Donna S. on

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Great guys, and friendly! Thanks Again! Would deffinetly reccommend again as the owner has been there for years and treats his customers fairly. He even offered another customer a ride home so the guy didn't have to wait for his car to be repaired.

Charles E. on

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The trailer had plates that expired at midnight, so I had to return it after a couple of hours.

James W. on

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Graham O. on

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PHILLIP M. on

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REINHARD B. on

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David B. on

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More space to maneuver the trailers. Friendly and helpful folks though.

Chris M. on

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Todd M. on

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Nat F. on

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Difficult to park the truck when returning it. Parking lot was full.

REMBERTO L. on

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Excellent experience and very helpful at this location.

Richard N. on

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Christine N. on

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Fantastic business to rent a Uhaul from. Outstanding service and very enjoyable staff. Thank you!

Britton B. on

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The truck was not well maintained. Smelled like it was overheating and it vibrated horribly while driving even below the speed limit ..

AZUREE K. on

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Heidi K. on

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Stanley R. on

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