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MITCHEL L
Customer Reviews for A C Locker Rooms LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful service and great experience.
HOSEA MExcellent people, great service referrals in the local area and good policy/hours. It all made sense & is the best place around.
Christina K | Overall ExperienceI don't know if ill ever use uhaul again
CHIJANE LGreat service!
JASON PI put that the personnel was not helpful because they were closed when I dropped off the auto transport.
Bobby WShannon was so professional and knowledgeable. She helped accommodate the us when we needed it! Thanks to Shannon and staff!
CAROLYN SWonderful experience!
Colton B | Overall ExperienceEveryone very nice and accommodating! Only thing I rented 5x 8 cargo trailer and it did not have ramp. It made it difficult to move my appliances.
JOHNNY SThey are definitely my preferred storage provider!!!
Sandra S | Overall ExperienceGreat price. No issues the entire 16 months I used the storage. Will use again if needed.
Anthony B | Overall ExperienceAll staff are very nice and helpful and the facility is very secure.
Fred S | Overall ExperienceGood place. Good people.
Jeremy S | Overall ExperienceGreat experience! Thank you
AMBER PStaff was polite and helpful. Location was very convenient for me and the cost is affordable. I will be doing business with them again soon.
Jean PVery clean and easy access! Staff always pleasant to work with and setting up the account online was super easy.
Danny L | Overall ExperienceBest customer service ever!!!! Thank you for being so helpful!
SANDRA SThe manager and team was very nice at all times. I would recommend this storage company to others.
Rhonda W | Overall ExperienceNothing but great service.
Karri H | Overall ExperienceVery good experience!
TODD SBest ever!
SANDRA SJust perfect!
SANDRA SThey were very customer focused and helpful. Always friendly.
Theisa C | Overall ExperienceThe managers at this storage are excellent!
Ramona M | Overall ExperienceI’ll be waiting to hear from U-Haul on the situation.
LINDSAY LService was great
TODD MI had called on a day the office was closed. The manager reached out to me within an hour and helped me to get a unit. My unit was in the newest row on the outside. This was exceptionally convenient as I could maneuver my truck and trailer to easily unload and load. The property is well fenced. The area is as secure as such a place can be.
Alan S | Overall ExperienceThey always went above and beyond to assist me any way they could.
Thomas M | Overall ExperienceI rented a climate controlled unit for several years. Management was always responsive and available. Secure facility. Had no issues with pests or security/safety. Highly recommend!!
John M | Overall ExperienceWhat an excellent facility and an awesome staff. The guys at AC Locker go above and beyond to keep this a first class storage facility and keep the UHAUL Merchandise stocked, clean and available to fulfill the customers needs night and day. I highly recommend them for storage and moving needs.
James A | Overall ExperienceVery accommodating. Loved working with staff. I appreciate all they did to work with me when I was moving in to the storage, as well as when I downsized with them. My opinion of them is Excellent.
Samantha W | Overall ExperienceThey have a leak in the roof and my stuff got soaked and ruined
Mary M | Overall ExperienceFacility was NOT open as stated during its posted normal hours of business, as per the phone call I had made earlier in the afternoon. I had to call the owner (who did not answer the phone, I left a message) and request a return receipt for the trailer. Very hateful young man appeared (not owner) and was not willing to provide a receipt. I had to wait for the owner to arrive.
Joyce WHow can you improve excellent customer service. Top notch people. Friendliest crew I've ever come across. You rock Thank you
Guy MWonderful throughout my entire time, great service with a clean and safe environment.
Dennis H | Overall Experiencecheaper than a tow truck , pulls as if it weren't even there , you can bet I'll rent the car hauler again !
harold hWe were treated horrible by U-haul with false promises and you cause me tons of undue stress. I will never use Uhaul again and if I had not been in a major pinch I would have cancelled altogether and not used you even for this time. I am a realtor and I will always advise my clients to use anyone but Uhaul. I felt bad for the man I picked up the truck from because none of it was his fault but he got the brunt of the mismanagement and poor customer service from the scheduling department.
Tressea FWhen I first reached out five years ago a storage unit of the size I needed wasn’t available, however one became available within a few days of my first contact and they immediately called. I have been happy with their responsiveness to my emails, access, and billing system. I no longer need the unit, and cleaned up and checked out, and the office staff was very pleasant.
Les M | Overall ExperienceStaff was friendly and helpful.
John H | Overall ExperienceTrailer had driver side fender damage.
James BThis was my first time renting from Uhaul and the lady in the office was very helpful and informative. Considering I was moving this was a great experience, will definitely use them again.
WANDA DDiscovered Furniture damage, I.e. rubbed or banged markings on wood pieces. No way to know if it was done in transportation to storage or from storage to new house OR if in loading or unloading.
Nan MDrop off on a Sunday. Hand written signs were hard to see were to drop off the truck.
JAMIE FNo problems. Good Storage facility
Judy T | Overall ExperienceDelivered while raining, pretty muddy in back of location. Positive: people are very helpful and friendly.
James Bbest storage unit place ever. the workers are very helpful and the only reason why I left is because I bought a house
Lexus L | Overall ExperienceGreat service in Ada!
Darryl HVery pleased with my storage unit and service. The card on my account expired and they were the ones to reach out to me when it didn’t transact. They weren’t pushy and it was an easy fix. I felt like my belongings were very safe with the key padded gate and multiple cameras present.
Joshua L | Overall ExperienceVery friendly will definitely use again
Susan D | Overall ExperienceExcellent service
Tyron MVery nice building and helpful personal to deal with
Naomi M | Overall ExperienceThe staff was like family!
DEBRA S | Overall ExperienceThe best place we have ever used . Staff was fantastic.
MIKE E | Overall ExperienceIt was ver convenient. We were able to drop off the truck at the same location as our storage unit. No hassles.
lilly bAwesome customer service. Very clean unit. Super quick and easy process! I did have issue with checking unit back in online with not recognizing location. However, a text to the local agent took care of it quickly. Thanks! Will definitely use this location again!
Shelly RRep was very personable, friendly, and professional.
Jason B | Overall ExperienceEquipment parking lot can be improved.
Ronald BThe lady in charge of truck rental treats customers politely and professionally.
Hongkai ZSuper friendly and always worked with me when I was in need. I definitely would recommend this facility to anyone needing a great storage space.
Kelly D | Overall ExperienceThanks. Everything seems to be in the same shape it came into the units, but it will take me weeks to get all the stuff unboxed, LOL. I would recommend your facility, but hope I never need it again. We are too old for another move. Hope the best for yall.
Bob / | Overall ExperienceGreat place to do business.
DONALD A | Overall ExperienceReally good experience would definitely use this company again
John JGreat secure space to store your things and great office staff to help with all your needs. Jill Stoecker
Stephanie S | Overall ExperienceI believe I was taken advantage of by I haul for the rate of this equip, the rate was for two days when I only needed/ used the trailer for 5-6hrs not even one day , this package is a racket scheme, I did not ask for two day rental only one but I was force fed this extreme one day rate of 150 dollars , I will be looking elsewhere in the future if uhaul does nothin about this theft of my money . As soon as people get wise to this scheme you will loose money as word gets out..
Jerry SShannon was so amazing and made the whole experience from start to finish a real pleasure. She is definitely an asset to A C Locker Rooms in Ada, Ok.
Tim LNa
Teresa HVery helpful and professional. Will use them again if I need to.
Charles S | Overall ExperienceWaiting for me and thanked me for being on time.
JANET SVery professional service and quick
MATHILDA BEasy in and out.
Denise WOnly complaint would be that maybe being able to access a couple hours later and or earlier that what is currently available.
Jessica S | Overall ExperienceI was very happy to see that pest control was maintained very well! Most storage places have that issue of rats but for the first time ever all of our stuff was untouched and in the same shape we left it in. Very happy and would use this place again!
DANIEL W | Overall ExperienceBest storage facility we've ever used!
Karen H | Overall ExperienceWas very rude, we was not able to have access to our belongings unless they was there and open. We lost half of our things because we live 2hrs away and wasn't able to make it in time to get things.
Doshia w | Overall ExperienceI would definitely recommend AC to friends. My belongings were safe and secure.
Johnna W | Overall ExperienceI never moved in it our home closing got moved to a later date
Brandon M | Overall ExperienceI rented there for a long time! It was very convenient and the staff was amazing to work with! I had 2 units most of the time to store my toys! My Harley’s was always safe there! I never worried about security! It’s the only place I would ever store anything!
BOBBY S | Overall ExperienceBest storage units we have ever used. We were treated with utmost courtesy and respect and all questions or concerns were addressed immediately. The facility is top notch and all of the units we rented were reasonably priced, well maintained and available when we needed to access them. The staff is without question, extremely knowledgeable, proficient and efficient in their duties. Can't say enough good things about them or the facility.
Judy S | Overall ExperienceI felt my stuff was very protected and the staff was always super nice and helpful! Everything always looked clean and picked up and the times the gate were open was very convenient with my crazy schedule
Angelique T | Overall ExperienceThanks for everything and have a Merry Christmas
Jinni C | Overall ExperienceThis is the cleanest and well maintained storage I have ever seen. One day I neglected to lock the door to my storage unit and during their daily rounds they noticed and called me right away. I would highly recommend AC Lockers for storage needs!!
AUDREY S | Overall ExperienceReally great people, clean & secure storage buildings! All around great experience! We used them for a year and didn’t have one single issue!
Krystal T | Overall ExperienceGreat people an will always work with you the best they can. Will always recommend them to anyone
Russell H | Overall ExperienceThank you so much and look forward to using your services again in the future
viviana r | Overall ExperienceHighly recommend using them for storage. It is clean, secure and well lit. Owners are very friendly.
Kimberly M | Overall ExperienceBest storage facility in town!! Thank you sooo much!!1
TIFFANY H | Overall ExperienceWe are very pleased with this storage place! Very clean and secure. We had to leave our items in storage longer than we intended and never worried about anything being stolen! Very nice and professional staff as well.
Michelle L | Overall ExperienceGreat overall service & experience. Will definitely return if I need storage in the future.
Jeff G | Overall ExperienceExcellent storage facility,I always felt my stuff was secure..Love Lee&his Sister,both always kind&helpful...Would def rent a unit again..Thank you for securing my things for a year!!!!!Will miss you
Debbie B | Overall ExperienceI have rented several times from this wonderful facility! I will continue to rent from them! The units are always clean and secure! They are awesome to deal with! Great customer service!
BOBBY S | Overall ExperienceGreat place with great service. Highly recommend
Zachary B | Overall ExperienceVery muddy.
Elena G | Overall ExperienceGreat place to use and really well kept buildings. I will use again for sure.
Jake C | Overall Experience