No on-site personnel but overall easy access.
BRYANT H
Customer Reviews for A Family Mans Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Person was on vacation but she asked her 📱 regarding 🚚 turn in. She was very helpful.
Bryant HVery accommodating and helpful! So thankful they are at this location!
Susan LJenifer was very helpful and made renting an easy process.
Becki BNothing...the whole transaction was smooth, from booking online to equipment return. Thank you Family Man Towing in Gridley, IL!
Lisa DA family man's towing went above and beyond for my husband and I as we got ready for our across country trip. They were so nice and extremely helpful. Thank you so much!
Danielle PWe signed up to pick up truck (10 ft) iin Bloomington-Normal. Instead had to drive 30 minutes to pick it up in Gridley. Truck was clean. Several hours into our journey the engine light came on and the truck would not make it up a hill. We were able to trade the truck in at Greenville (for a 15 ft). We had just fueled up the original 10 ft truck. The new truck only had 1/4 tank of gas in it and was not cleaned out. When we returned the vehicle we asked to be reimbursed for the difference. We were told we would have to call head office.
Stanley GThey met me at drop off and parked for me.
Corey GFamily owned business! Super nice and great customer service!! Would recommend them to anyone in the area looking to move.
Sherry PLarry and David were great!!
Sherry Pvery nice people to work with, they went beyond their duty to help me out
Ron Ghave more fuel in truck i am handicaped and truck needs a step to get into truck i also only had truck for 1 day
William sWe appreciated your good service!
Steve SVery helpful and friendly
paul DThey did a fine job. The young man had everything all hooked up for me
Terry LNothing
Randell FEveryone was very helpful! First time I ever ententes a uhaul and I would do it again!!
Susan L