Excellent customer service..they were very professional And helpful with every step of the process! Highly recommended for everyone to do business with! They were friendly and well informative of their services and gave me a card to better help me in the future if I needed them! Kudos to these guys!!! 5 star rating from me!
Sonya W
Customer Reviews for A Family One Stop Shop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just wrapped up my third rental from this location - incredible service and great team to work with
GREGORY FEverything was excellent!
JACQUELYN CThe operators of the site were friendly and helped even after a snafu with the U-haul reservation, which they had no control over.
MORIA TEasiest rental experience I have ever had. Will go out of my way to rent from this location again in the future. 100% recommend
GREGORY FVery sweet and helpful
Robin BGreat family! Very friendly!
SHERRY EAmazing location to rent from. Will come back for my moving needs.
HUMBERTO AThe equipment and office were spotless, and the staff was not only friendly but also knowledgeable and professional, making me feel very welcome. They addressed all my questions thoroughly and exceeded my expectations. You've definitely gained a loyal customer for life.
DYNASTY A10/10
Jasmine SCustomer rep. Was very nice and helpful very professional. Truck was very clean inside and out office was very clean and nice. Overall I give them a 10 for quality service and they truck
GWENDOLYN WAbsolutely fantastic experience! The rental process was smooth and stress-free from start to finish. Huge shoutout to Toni and Tristen—these two went above and beyond to make sure everything was perfect. They were incredibly friendly, professional, and helpful, answering all my questions and getting me on the road quickly. You can really tell they care about their customers. Thanks to them, moving day was a breeze. Highly recommend this location—Toni and Tristen are the dream team!
Gabriel GJust be as convenient as you were for me.was a wonderful experience
YVONNE BIt was hard to find the place the first time I went there. There was no clear sign at the door, so I had to call to find out where it was!
BI LStaff was great. Friendly and helpful
MARY WAmazing customer service! Toni was awesome and helped me out with any questions I had. Would definitely recommend friends and family. Will be using again once I move.
Jordan RNothing to improve. The ladies were fabulous and helpful with my return.
CATHERINE JThe stuff is very friendly and helpful.
RICHARD DFamily oriented happy family! Very easy going and willing to help you! Best customers service Ever! Thank you . Renting again and again and again. Thanks 😊
TAWANNA BMy equipment return was easy and stress free. Thanks to the folks at this return location.
KRISTOPHER BThe experience with the staff was amazing! I wouldn’t recommend changing anything!
DANIEL WVery kind and welcoming people.
ROBERT BNora and Tristen was wonderful. Will definitely use them again.
LOGAN LWe had an excellent experience with this U-Haul location! They helped us out last minute when we needed a truck to transport cheer mats for our competition. Tristen was so welcoming, kind, and efficient, making the process quick and stress-free. Returning the truck was just as smooth and easy. We highly recommend this location to anyone in need of reliable and friendly service. Thank you for helping make our event a success!
EUGENIA CFrom start to finish Kristen and the crew were absolutely phenomenal! First rate! Caring, respectful and knowledgeable. I would absolutely use them for all of my moving and storage needs in the future.
RICHARD K10/10
SCOTT VGreat customer service. If you need any rentals use this location. You won’t be disappointed
DANIEL MCoffee and snacks, Lol. Good job friendly owner and friendly staff.
LEO DOrganization, protocol, time management, professionalism
AYANNA GVery helpful and considerate! Thank You Mr Tristin!
MARTHA B