Customer Reviews for A Nova Envios
(U-Haul Neighborhood Dealer)

137 reviews

4338 SW 8th St   Miami, FL 33134

(305) 325-8641

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(305) 325-8641

4338 SW 8th St
Miami, FL 33134

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Erika R. 
Rating:
4.0

Customer did not leave a comment.

Michele C. 
Rating:
5.0

Customer did not leave a comment.

IGOR D. 
Rating:
5.0

Customer did not leave a comment.

noriel D. 
Rating:
5.0

Customer did not leave a comment.

didier R. 
Rating:
3.0

Van smelled of previous live animal transfer, Side door also only one door opened

Rene G. 
Rating:
2.0

Todo bien pero cobran mucho por uno dejar el carro sin gas

Idiel S. 
Rating:
4.0

Parking is a bit tight, but the.service was excellent! The staff was personable and profesional.

Arturo R. 
Rating:
5.0

Customer did not leave a comment.

Javier C. 
Rating:
5.0

Good service

JOSE C. 
Rating:
5.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

Customer did not leave a comment.

Ming L. 
Rating:
5.0

Customer did not leave a comment.

FREDY M. 
Rating:
5.0

Loved the easy online capabilities! No hassles. Only had to speak with someone upon pickup, after that used the text messages and followed the prompts. I'd do this again in a heartbeat! Grateful!!

ALFONSO P. 
Rating:
5.0

Customer did not leave a comment.

MARIO L. 
Rating:
3.0

The dollies and blankets were just placed in front of the van and I had to move them and move the van so I could put it in the back. Also, only one of the side doors opened and was a pain to get stuff in the back. I feel I should get a discount for this particular issue.

Robert R. 
Rating:
5.0

The 10' truck I rented was very clean, but in serious need of maintenance, the check engine light was on, the change oil indicator was displaying, and it was making noises that had me worried it was going to just stop working. The customer service was second to none though, I would still rent from them again if the need arose, just be more mindful of the condition of the rental. That was on me.

Jose L. 
Rating:
5.0

Customer did not leave a comment.

jorge P. 
Rating:
5.0

Customer service was exceptional

Amilcar H. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth T. 
Rating:
4.0

Customer did not leave a comment.

JAVIER V. 
Rating:
5.0

Very nice and quick. Thank you

NIDIA D. 
Rating:
5.0

Customer did not leave a comment.

CARLOS O. 
Rating:
5.0

Customer did not leave a comment.

MARTA L. 
Rating:
5.0

Excelente equipo 💪

MAURICIO S. 
Rating:
3.0

I received the uhaul 30 minutes late.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

joe C. 
Rating:
3.0

I wasn't notified about loosing my 9am reservation, if I didn't make it in 30 mins. So I lost my reservation, and I wasn't notified about the rule. Customer service was nice but I had to drive to another location. It would have been nice to at least receive an apology.

Johnathan G. 
Rating:
5.0

Customer did not leave a comment.

FRANK G. 
Rating:
5.0

Customer attendants were very helpful

CARLOS B. 
Rating:
3.0

The location is very accessible and centralized. The lady was attentive and informative; however, although the van was clean, one of the side doors was not operative. Also, not all dings had been marked. I drove it for 5 miles and it cost me 5 gallons. A semi is more efficient!

EJerry L. 
Rating:
1.0

Our reservation was given to another customer with a completely different name , a day before our reserved pick-up day, who provided a different expected return date. I do not understand how they could have been confused. After being assured over the phone with a sales rep that another same sized truck was still available, we were forced to take a significantly smaller truck that did not fit our needs upon arriving to the store to pick up our reservation.

FABIAN P. 
Rating:
5.0

Excellent coordination. I was in and out in no time. Service was top notch.

ERNESTO A. 
Rating:
4.0

Seats had ugly stains from dryed liquid. Need to shampoo and vacuum dog hair on driver side.

FERMIN G. 
Rating:
5.0

Kaley was very friendly and helpful open the rental and the family at the drop off were very nice

LUIS S. 
Rating:
5.0

Amazing customer service! Definitely will be a returning customer!

ANGEL G. 
Rating:
5.0

Professional and personal service. Easy pick up and drop off! Thank you!

OSCAR B. 
Rating:
5.0

Customer did not leave a comment.

Julio F. 
Rating:
1.0

VERY BAD CUSTOMER SERVICE

JADA H. 
Rating:
4.0

Lo único malo es que me cobraron por seguro y $14 y les dije que yo tenía mi propio seguro

Iulder alejandro M. 
Rating:
4.0

Customer did not leave a comment.

Cesar T. 
Rating:
5.0

good and friendly staff

GERARDO L. 
Rating:
5.0

Customer did not leave a comment.

YIDAH D. 
Rating:
5.0

I put extra gas to the truck I feel you guys should be able to refund the extra gas as well

claudia F. 
Rating:
5.0

Really faster my rent, the truck it's was clean and in good conditions. Thanks

Karla M. 
Rating:
5.0

Everything perfeci

MARIA S. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO S. 
Rating:
4.0

Customer did not leave a comment.

Alexander Y. 
Rating:
2.0

I originally reserved van rental from another location, but due to them not having any available was sent to this location instead, which cost me more for Uber. Dont see point in reservation. Also this location forced me to get the $20 insurance, which I initially declined online. I did not want to argue because i had taken the day off work and really needed the van as well as limited in time. Not a good experience at all.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Toai T. 
Rating:
5.0

Very friendly and courteous.

David A. 
Rating:
5.0

Very efficient and nice employees. Please note: Carla from the Miami Uhaul location at SW 67th made the reservation for me to pickup at the SW 8th Uhaul location. I called Carla's SW 67th office and she did not have the truck size needed, but she took the extra time to find a truck for me and made all the arrangements. She was wonderful! I cannot find my notes and I hope I have remembered Carla's name correctly.

CAROLYN Y. 
Rating:
3.0

A bigger parking lot.

Armando A. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

MARIA M. 
Rating:
5.0

Customer did not leave a comment.

GERMAN V. 
Rating:
3.0

I would appreciate receiving a call from U haul customer service to speak to an agent at 305 202 0490. Stephanie Kontzamanys Stephanie@skalaconnections.com

Stephanie K. 
Rating:
3.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

Customer did not leave a comment.

Christina G. 
Rating:
5.0

Customer did not leave a comment.

Wendy C. 
Rating:
5.0

Customer did not leave a comment.

Tanis E. 
Rating:
3.0

Customer did not leave a comment.

Juan P. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
5.0

Customer did not leave a comment.

WILBERT H. 
Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

Jesus B. 
Rating:
5.0

Customer did not leave a comment.

JUAN S. 
Rating:
5.0

Customer did not leave a comment.

Dayvel R. 
Rating:
2.0

Truck was old with 90k miles drivers seat damaged from so much use sunken with no support to your body very uncomfortable and the speedometer max out at 75 miles per hour on the truck had to drive 8 hours round trip on the highway at no more then 75 speed limit horrible experience all the cars would pass me on the highway and it took me for every to reach both destinations was desperate to get back and return the truck also engine light was on during the entire trip and a/c would turn on and off during trip.

Valentin V. 
Rating:
5.0

Customer did not leave a comment.

Luis C. 
Rating:
4.0

Customer did not leave a comment.

Marta C. 
Rating:
1.0

not good service

Nivio V. 
Rating:
5.0

Customer did not leave a comment.

SALMA S. 
Rating:
2.0

Customer did not leave a comment.

Carlos I. 
Rating:
5.0

Customer did not leave a comment.

LUIS Z. 
Rating:
3.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

I did the entire rental process online but at this particular location you can't just “find your truck” and go. I spent 15 minutes of my rental time circling the block, trying to find the trucks and vans. When I finally went inside, the staff did much of the rental process again, from making a copy of my license to running my credit card (which...I had already done online) However! The staff was EXTREMELY helpful and pleasant. The van was pristine, comfortable, and ready to go. I highly recommend this hidden gem of a location but know the online process isn't really online.

Allison G. 
Rating:
5.0

Customer did not leave a comment.

Howard U. 
Rating:
5.0

Customer did not leave a comment.

Ezequiel G. 
Rating:
5.0

Customer did not leave a comment.

Iliana T. 
Rating:
5.0

Customer service rep at A Nova Envios was professional, kind, efficient. She represents the UHaul brand in the most positive ways. The best local UHaul experience I've had.

mark G. 
Rating:
5.0

Very satisfy wonderful and very professional people

Iliana T. 
Rating:
5.0

Customer service representative was patient, considerate, and helpful!

Barry N. 
Rating:
5.0

Customer did not leave a comment.

Guertty L. 
Rating:
5.0

Awesome customer service, thank you Keilly and Erlis!!

Julio L. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMO A. 
Rating:
5.0

Social distancing implementation.

Juan H. 
Rating:
5.0

Customer did not leave a comment.

ALEXIS O. 
Rating:
5.0

Customer did not leave a comment.

MARIO N. 
Rating:
5.0

Customer did not leave a comment.

DARIUSZ STEFAN P. 
Rating:
4.0

Although the rate was $19.95 at day finally I had to pay more than this. U-Haul add a lot of fees and numbers to make me pay $122.00 by two days. I just drove 15 miles. No real a good deal .

JUAN J. 
Rating:
5.0

Customer did not leave a comment.

Janeth B. 
Rating:
1.0

The agent was not at the place and a kid was in the front desk following instructions of the agent. They were not able to find my reservation and I spend more than an hour and a half to get the van.

Henrry A R. 
Rating:
5.0

Excellent

MARTIN B. 
Rating:
1.0

Do not rent from this location they are scammers

Joctanis G. 
Rating:
5.0

Customer did not leave a comment.

Rolando R. 
Rating:
5.0

Fast and Friendly service. Could better explain the After hours drop off situation. I wasn't sure where to put the keys. And uncomfortable leaving dolly in the unlocked bed of truck. But it all worked out.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Alexander L. 
Rating:
5.0

Customer did not leave a comment.

Ilsis C. 
No reviews have been submitted for this location.

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