Customer Reviews for A Plus Mini Storage Hialeah LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Plus Mini Storage Hialeah LLC

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Juan F. on

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Customer did not leave a comment.

Jorge A. on

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Quicker mobile approval

Mark C. on

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Pedro V. on

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SILVESTRE O. on

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Rente su transporte y mañana les hago el reclamo pues me cobraron más gasolina y que lo entregue a las 4:30pm y las llaves la entregue en la oficina a las 12 del medio día

JORGE G. on

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Dinorah C. on

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Julio C. on

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I was having difficulty with the website finishing my reservation I went inside to the front desk to get some help from the girl on duty and she refused to help. She will give no reply’s or assurance only a vague reply of follow the questions it asks you. Never again will I rent a Uhual from this location

Yolanda K. on

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The staff was WONDERFUL! Everyone was helpful and understanding. I was allowed to use the dolly after hours. The gentleman helped me unload the dolly. He saw I was so overwhelmed and aided me in pushing the dolly after all of my things fell off.

Hector M. on

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I was charged a cleaning fee, which I will dispute. The truck was clean when returned.

Juan M. on

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manuel P. on

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Nada

Javier R. on

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Juan V. on

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gonzalo C. on

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The desk clerk was not friendly at all.

ROGELIO L. on

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Congrats

Judith R. on

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Good Customer Service

JULIO CESAR M. on

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Exelent.

Manuel F. on

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The gas counter was low and and 2 lines under the value stated on the contract.

Bengie J. on

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The woman working there (I think her name was Alley) was rude. When originally renting truck we did not inspect the truck together and she wanted me to sign all paper work PRIOR to renting. She told me the truck had to be returned at 8:30AM but failed to mention the office opens at 9AM and failed to inform me that there was a drop box. I asked for a receipt and she said it would be emailed to me. I then told her that the email was incorrect. This rep was rude, didn't verify information, neglect to provide useful and nececarry information to return truck, and when I asked for her name she shrugged her shoulders and informed me that her company is not managed by U-haul. I then told her that her body language was rude and it came across as her having an attitude but she continued to do so. There was no type of hospitality as I left the office........no "Thank you,"no "Have a great day!" Extremely POOR customer service. The woman never smiled once in the two days I saw her conducting business. Extreamly poor service. Hoping that her attitude doesn't affect my rental price.

Kevin G. on

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Outstanding service. Truck in great condition and with many instructions.

OSCAR C. on

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Alex C. on

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Anthony R. on

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Nothing else needs to be done. The worker Mrs. Alicia is a very courteous person and her knowledge is outstanding personally is refreshing. Thank you for making our visit again a memorable one.

DAHIL S. on

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No lo recomiendo

rafael G. on

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Everything is good.

Derek S. on

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Van was disgusting! Looked and smelled as if someone had moved a petting zoo beforehand. One of the cupholders was filled with an unknown liquid. I had to sweep out the back and line it with moving blanket before I felt comfortable loading my items. I feel as though I can still smell the hamster droppings as I right this.

ANTHONY R. on

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Nothing it seems to be working right.

Carlos L. on

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David M. on

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excellent customer service.

Karell M. on

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Ana E. on

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Jose R. on

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I really don’t think you need to change or improve significantly, the whole process on the mobile app was easy and fun to do it, plus the employees who took care of me were simply awesome, thank you very much, and until the next move.

Ernesto P. on

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Anael V. on

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WILFREDO O. on

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Amazing customersetvice

Dagoberto R. on

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Employees must be trained to cancel in your computer system from in an order any item that is not used. in my case I didn't use the PADS and i have to wait more than 15 minutes for the store Manager from other location to cancel the PADS that I don't use.

MANUEL F. on

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RONNIE A. on

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Best customer service in Hialeah, Florida!

Santiago J. on

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No me ocurrió en este lugar, pero anterior hacer mi reserva por Internet fui al U-haul ubicado en 6150 W 20th Ave, Hialeah, FL 33016, necesitaba un truck de 10" en el lugar no había le pedí al personal que me ayudaran a ver donde había uno cerca y me respondieron que ellos no podían hacer nada que tenía que llamar al número de reservas. Creo que ellos pudieron ayudarme o hacer referencia al website ya que es más fácil hacer la reserva.

Nancy S. on

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The gentleman, Mike Martinez who rented the truck to me is a real Asset to your business. Very helpful and kind. Thank you, Nancy Shackelford

DOMENICO ORAZIO D. on

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Nothing, everthing was great!

Iván R. on

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Lazaro A. on

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cesar C. on

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Keep up the good work/customer service.

ODALYS C. on

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Muy satisfecha con todo el personal. Son muy atentos y serviciales ????????

rodolfo R. on

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Servicio muy rapido y eficiente son amables los carros en buen estado gracias

Rick D. on

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No problems

GILBERTO M. on

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The clerk was very professional and knowledgeable of the services and met our needs.

ALBERT K. on

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Victoria G. on

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