Employee was rude and not nice. He actually told us "what's taking so long. Hurry up and start the truck!" We had turned it over three times and nothing happened. He said other things too, and eas just rude in general. The truck had someone's road snacks left in it, and the windshield wipers were crap. It rained for the entire second day of travel through Idaho and all of Oregon. It was almost dangerous how crappy they worked. The worst part is, I didn't reserve with them. Uhaul changed my pick up place to give their smaller partners some business. I was not happy I had to drive extra miles away to a small dealer when I specifically chose a different location. You didn't give me a choice and just changed my pickup location for the truck. Then I had to go to the original pickup location for the car carrier. This was a very difficult trip and you didn't make it any easier. I'm just glad it's over.
COLLEEN P
Customer Reviews for A Secured Vehicle Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cowboy Up staff was very friendly and efficient.
CASEY HThis place was DARK, end of a cul de sac. No street lights etc.
Austin K