Customer did not leave a comment.Adele M.
A Storage Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Monica M.
Customer did not leave a comment.Rodrigo I.
Representative was excellent Resolved issue on the spotJOSEPH T.
The truck at my original location was broken so my location was changed which caused me to incur additional mileage. I tried to talk to the people at the location (A Storage) during their business hours and the person wouldn't let me in, talked to me through a locked door and he obviously didn't understand me through a door and my mask but said that it was a self dispatch and there was nothing he could do. I would not use this location again for a truck rental or storage service. Otherwise truck was fine.Jack M.
Sell me the van I rented. It was awesome. LolPatrick B.
Everything was easy and worked out great with the truck. Nothing to improve on from my perspective.Scott J.
Customer did not leave a comment.John H.
I reserved the truck, was informed there was â€œlimited availabilityâ€ when I reserved it, and then never received a call the night before stating a truck was actually NOT available. The next morning we had a full team of friends ready to go but no moving truck. A rep found us a 15' truck instead but what should have taken half a day is taking a day and a half. This is a reflection on uhaul and not the location where we rented the truck from.Daniel B.
Customer did not leave a comment.kariamu S.
Customer did not leave a comment.Troy D.
Customer did not leave a comment.Sharon W.
Customer did not leave a comment.STEVEN W.
Really quick service!Perry M.
Customer did not leave a comment.Leslie H.
Very friendly, Thank you!SABRINA S.
Awesome customer service! Highly recommend this location.Ryan F.
Should have contacted me to inform me that the truck I reserved was not working. I had to drive to an independent center and drive more miles and spend more on gas.RANDALL G.
Customer did not leave a comment.Gregg F.
Everything was seamless.Erwin S.
Espically with covid 19. All vehicles.should be wiped down before anybody uses them they were very dirty. .JAMIE T.
Customer did not leave a comment.PIERRE F.
Straightforward and painless experience. I didn't catch the person's name but he made sure the whole experience was as painless as possible.Sewon K.
Customer did not leave a comment.Evette S.
Customer did not leave a comment.Christine R.
A little misinformed about my return location. i had to make an unnecessary telephone call but overall a good experience! thank you!Michael C.
Have a rental available at guaranteed time. Read contract and include all rental equipment.Donald P.
Nothing this was a very easy processShirley H.
Customer did not leave a comment.JOSEPH D.
nothing. very friendly, patient, and cooperative. Great experience.Frederick S.
The truck worked as it should the inside could of used a good wipe down like dashboard and windshield but over all it was a very good 5* experience. Thank you for everything uhaul is a life saver and must have for moving and car or truck rental needs!Ashley M.
My original reservation was at a different location and when I arrived to pickup the vehicle was not available. Very disappointing and require extra travel and time for me to puck up at A Storage DepotRichard T.
Customer did not leave a comment.Erick D.
I was completely lied to about what was available and had to drive all over the county in order to obtain a pick up and a car trailer. Which made me over an hour and a half late to my appointment. The day was a complete fiasco!BARCLAY S.
Customer did not leave a comment.DAVID H.
your rates compared to last year were extremely higher!! a bit of a SHOCK!!!!DOMINIC C.
Customer did not leave a comment.Jeremy C.
Customer did not leave a comment.RAUL P.
Customer did not leave a comment.Catherine W.
Problems with getting info from U Haul to pick up truck. Called customer service and was on hold for 30 mins then got disconnected when I was to be transferred to someone that could help. People at location were unable to help. Delayed 2 hours...Andrew L.
Easy to set up reservations online. Very hard time with reservations at site due to reservations not being loaded in the system on day of pick up. Manager had to override the system for me to get the truck. This delayed me 45 minutes.Graling P.
Customer did not leave a comment.Ron B.
It was the worst experience that i ever had from uhaul. I'm nor sure if will rent again. I know I will not deal this placeNick S.
Customer did not leave a comment.Tameka P.
Customer did not leave a comment.Gail B.
Customer did not leave a comment.Kathleen G.
Customer did not leave a comment.Gary S.
The location as well as the equipment was great; however the online pick up/drop process leaves much to be desired. If I had to sum it up in one word, it would be â€œhorribleâ€. Through no fault of my own, it took over an hour to check the vehicle out, which caused us to be late to where we were traveling.Gawain B.
Best thing to do is nothing. Why break something that is not broken. The guys at the desk were great! They had what I asked for at the right time. Yes, they will be the first ones I will go to to again to rent a U-Haul.JERRY W.
The gentleman at the counter (I forget his name) was extremely helpful, very knowledgeable, and made the whole experience quick, easy, and enjoyable. 10 out of 10 would recommend.Brandon M.
Customer did not leave a comment.Jonathan G.
Nothing as far as I can see doing good job thanksFernando B.
I really didnt talk with anyone by this time I was so I pissed I have the guys the keys and walkedRobert N.
Customer did not leave a comment.Georgina S.
Customer did not leave a comment.Ron B.
Customer did not leave a comment.Heroina G.
Customer did not leave a comment.Michael S.
Best experience ever. They were kind. Made the rifht suggestions and made the experience easy. Sending all my mover friends there!Shawn B.
The gentleman serviceing the counter was very nice and made it simple.Cherish J.
To many hidden costs that I didn't realize were going to be added. The truck said 29.99 final bill was $142.00 for 37 miles and a few hoursKeefe D.
Ryan was very helpfulBillie T.
Customer did not leave a comment.Wendell H.
Nothing . Truck was ready for me and ready to go. Truck was clean .The manager was very easy to work with.Michael W.
Got the job done. Clerk was rude upon pick up. More concerned about his lunch.john M.
Customer did not leave a comment.Melissa W.
Customer did not leave a comment.Henry L.
Fast and friendly - fantastic experience. Thanks, guys!Matthew K.
Customer did not leave a comment.Michael W.
Have more vans availableJoan H.
Customer did not leave a comment.Jason L.
Fantastic service and well maintained trucks.Alan O.
Justin the manager went above and beyond helping to make this rental smooth. I will definitely return and will definitely recommend this u-haul and storage company to friends. Thanks again for everything.Joseph L.
The mileage is rigged I was charged for 37 miles it only took $4 to fill the truck back up so how can I go 37 miles on a gallon of gas the gas was 249 a gallon I put $4 in the tank this is a rip-off and needs to be investigatedCharleen G.
Customer did not leave a comment.Josephine C.
After some availability issues this location was ready for my arrival and processed delivery without any delays. Thanks for your support.Charles W.
Everything was excellent.Linda W.
Not for any large equipment to be returned.devon F.
The facility wasn't large enough to drop off the 26 foot truckdevon F.
Everything went well!LELA C.
I wanted to use the U-Haul in Sicklerville. But Im glad I went to this one.Eric H.
Customer did not leave a comment.Frank M.
Customer did not leave a comment.Annette P.
Customer did not leave a comment.Jorge G.
The two gents I dealt with were extremely knowledgeable and personable. I will definitely recommend this location and will rent here again.ThanksCleveland B.
Customer did not leave a comment.devan L.
Customer did not leave a comment.Elizabeth B.
very professional pleasure to deal withlawrence C.
The gentleman that took care of us was very friendly and knowledgeable.Carmen P.
Customer did not leave a comment.John B.
Nothing everything was great justin at the Williamstown location was very nice and helpfulcynthia R.
Customer did not leave a comment.Terri B.
Customer did not leave a comment.Dan D.
Customer did not leave a comment.Monique D.
Everything was great and very easy to use, on the website and in the app. The representative at the location was great, very personable and very easy and willing to work with.Robert L.
Great service overallShelia S.
Customer did not leave a comment.Kevin R.
Customer did not leave a comment.Filimon B.