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ROBERT W | Overall ExperienceCustomer Reviews for A Storage Inn
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The fact that you have to drive to the trash dumpsters is very inconvenient
Teri M | Overall ExperienceThe only con that I had was that my unit was on the very end near the woods and that the door wouldn’t close down completely which allowed enough space for critters to enter. Other than that, the staff was always nice.
LAPORCHIA M | Overall ExperienceGreat experience!!!
Raven N | Overall ExperienceI needed storage over the summer, and A Storage Inn made the process super simple. The woman who checked me in was kind and very clear. The facility was clean and access was simple. It was an easy and pleasant experience. Thanks!
Madison R | Overall ExperienceStaff was excellent but the unit I rented had a leak in the roof causing water damage to most of my belongings so much so that I had to just leave most of it bc it was damaged
Chantay M | Overall ExperienceEasy and quick
Benjamin S | ReservationEasy
Benjamin S | ReservationVery nice at office
Kaitlyn B | ReservationThe employees always returned my calls when I left a message. Thank you.
MARIE H | Overall ExperienceOur things had roaches crawling on them. We didnt have roaches before we moved our things in your facility.
Sharonda M | Overall ExperienceNo issues
WILLIAM N | Overall ExperienceIf you have to use a storage facility in Tuscaloosa this one seems to be the best of the group.
Rudy L | Overall ExperienceNeeded a place to store my things for the summer and was well pleased.
Gordon S | Overall ExperienceVery convenient and easy to get supplies, if needed. Thx
Jill W | Overall ExperienceIt was perfect size and price
Kenneth M | Overall ExperienceExcellent and friendly service.
BJ R | Overall ExperienceThe fact that I specified with the woman at the front desk that I would only need the unit until the first week of August but had to pay for the entire month is absurd. No other unit does that.
Shannon P | Overall ExperienceEmily and Susan were very helpful and the space met our needs.
Lori A | Overall ExperienceSmooth experience. Quick, easy, and painless. Cconvenient to move location.
Martin T | Overall ExperienceI don't really have any precedent on using a storage facility, however I can say that the processes of getting the paper work, lock and key, and location of unit all went smoothly enough.
Charles S | ReservationCheck in was quick and firiendly. The unit was cleaned out just fine. The only negative was there were many ants in the floor of the unit but they let me use some of their ant killer.
Privacy R | First ImpressionsThis was a very good system that alerted the storage facility of my reservation and allowed me to adequately rent out a storage container.
Privacy R | First ImpressionsOwners were helpful and nice when speaking on the phone and in person.
Privacy R | First ImpressionsThere was no wait, very friendly service, clear instructions, and easy move-in.
Privacy R | First ImpressionsVery efficient
Privacy R | First ImpressionsNo problems.
Privacy R | First Impressions