Customer Reviews for A Storage Solution of Destin LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage Solution of Destin LLC

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Maurice M. on

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Was informed the gas tank was full, but the tank was only 3/4 full. On my contract it stated as such, but to prevent any unnecessary cost for me, I filled the tank up.

Richard D. on

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Tammy P. on

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Marianne S. on

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Valerie C. on

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Nothing!

Magdalena M. on

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Brett R. on

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Open hours on Saturday we’re 9am-1pm. Would be nice to have greater window to return truck without worry of being charged for the whole weekend. I understand there is an app which is a nice option but not always user friendly.

Lisa G. on

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Brielle M. on

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Patrick S. on

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Appliance dollies needed to be available for rent.

STEVE N. on

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Bruce E. on

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I pre-registered and it still was a lot of paperwork!!! Took 30 minutes with no one waiting !

Linda M. on

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I'm reviewing the location based on its condition. It was very inconvenient for me to pick up and drop off at this location but it was the only place that had a cargo van for me to rent. Convenience aside, the location was very clean and well kept.

Nicole M. on

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James M. on

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Tight parking at Storage Solutions but other than that, excellent. Regards, Jim

John K. on

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I should of been told she doesn't have hand cart for moving boxes. Also, I should of been where to pickup the I order online.

Jesse C. on

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Keep agreed upon times when reserved. I reserved for 5pm, and then got a call from U-Haul saying the agreed upon time wasn’t available and it would be 10am the following day before I could pick up a van.

Thomas A. on

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Brenda B. on

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Renting for hurricane relief. Charged so many incidentals. You would’ve thought that they would’ve done the neighborly thing and not nit picked. $3.00 for environmental fee? Charged us an extra $16.00 for gas because my husband didn’t put enough gas in the truck. Almost $300 to take food and water to folks that have nothing and you saw this as an opportunity to make money. You should be ashamed! The whole experience was terrible. The man was very cold and unfeeling in his demeanor. We are also waiting on insurance policy number for a fender bender and still no answer. Call to customer service... nothing. Call to local people...nothing still waiting. Next time we rent which will be soon for hurricane relief, we will use Budget or Penske

Steve B. on

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Unit could have been cleaner

Gerald W. on

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This truck should have been retired years ago. The brakes pull, the steering is loose so you meander all over the road. If I were to have an accident then you would have come after me. It has not been maintained properly and the windshield hasn’t been washed in YEARS! The facility is DEFINETLY not inviting. All you see when you walk in are signs that stipulate what you do NOT get. No refunds. No partial months billing. I would have returned the truck, but this is the only one they had. They are not doing any good for U Haul, and this truck is certainly not doing you any good will. I would be very hard pressed to rent from U Haul again.

Gene B. on

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mike R. on

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paolo D. on

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Art T. on

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Mark A. on

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KEN T. on

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Allen P. on

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LUIS C. on

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Nothing much , you guys were great.

george G. on

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Russell S. on

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Teresia S. on

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Rajone D. on

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The whole entire company was at fault because they send me to three different location before I could get the truck to get my stuff that was my only and biggest problem plus it was little more expensive that I thought it would be too