Customer Reviews for A to Z Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A to Z Auto

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Robert C. on

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Through no fault of the owner, he was not available at our pick up time due to dealing with the aftermath of a job with his main business. Upon arrival, he was great and he did apologize. Also we did not want this pick up location. We selected one closer to where we were picking up furniture and when we got the confirmation two days before, the location was changed by UHaul.

Lori-Ann W. on

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Customer did not leave a comment.

Donald D. on

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In my mind, nothing. I was waited on immediately, explained what I needed, got processed and was driving out in 10 minutes. John and his guys at A-Z do a great job.

Michael R. on

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Robert B. on

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jerry S. on

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Kevin H. on

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Can get anyone on phone. Hold times are crazy long. Couldn't mobil drop off the trailer with app.

robert H. on

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Very efficient check of the truck (mileage, gas level, cleanliness) and return of confirmation and receipt of the vehicle. Completely painless - the people were very helpful.

larry A. on

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When I arranged for the rental at the Horsham, PA location, I spoke with William and he quoted me the price of the truck rental. I asked him if there any other charges and he said only a $5.00 environmental fee. NO OTHER FEES. Well when I picked up the rental at the Warminster, PA location he added sales tax and a motor vehicle tax ($10.00). I asked him about this and he said everyone pays theses fees. NOW, my main complaints - your U-Haul agent (Will) opened the office door and pointed to my rental. He did not take me to it, nor did he tell me or explain to me the towing feature of this truck. I did not know anything about the towing as I was not towing anything. When I opened the door I saw peanuts and trash on the floor. I went home with the truck and cleaned up the passenger area. Driving the truck I noticed that it was very sluggish, slow to respond and very bad on gas (15 mpg). The transmission whined at high speeds and on slight inclines, the truck reacted very slow. When I returned the vehicle in Florida, I told this agent about my bad experiences with the truck. He told me that the truck is always in towing mode, you have to turn it off and this will improve the ride if you are not towing anything (which I was not). Because of the lack of information from the rental pickup location I spent much more money in gas than I should have. I would never recommend them to anyone.

jay P. on

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The uhaul truck was junk it kept of shaking.

Constantinos D. on

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Taylor H. on

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clifford M. on

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Andrea R. on

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DUSTIN L. on

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Gary R. on

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kathleen C. on

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Nice helpful people

joan K. on

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location not very organized, had to wait for receipt and then take a picture of it..

kevin B. on

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Customer did not leave a comment.