Customer Reviews for A Tow

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Tow

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Kimberly K.
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First of all my original rental location did not have a truck so I had to be transferred to another location. That caused about 45 mins delay in getting started. The new location was a muddy mess. The truck was filthy and parked up in the grass. The gentleman that checked the vehicle out to me was nice but seemed like is was a chore. In his defense they did just transfer the rental to him. So my overall experience was less than I would have liked it to be.

DAVIS D.
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By far the biggest improvement needs to be your website functionality. Despite multiple efforts that resulted in my credit card being charged 4 times, the reservation wasn't in the system when I called the pickup location so had to donit over the phone. Then, when I got to the location, the truck I reserved wasn't there. And when I tried to drop off the truck after hours, the website couldn't see my location to complete the return and the uhaul/share.com site told me I didn't even have a reservation or truck to return. Not pleased at all with that part of my rental.

MICHELLE O.
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Customer did not leave a comment.

Steven L.
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Customer did not leave a comment.

Michael P.
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Was told the location was open till 7 got there and they had closed at 5. The gentleman that answered the phone when called was helpful.

karl M.
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Customer did not leave a comment.

Shane N.
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List the correct address for the actual location of the trucks. Trucks are at a secondary location.

Larry A.
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Online quote was way lower than actual price, make it more action.

No reviews have been submitted for this location.

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