Customer Reviews for A1 Enterprises & Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Enterprises & Mini Storage

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Reynaldo M.
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Overall the truck condition was great. The cabin had sticky spilled coffee or something similar on the center floor and used surgical masks were left behind. The cell phone checkout option did not fully work for me. Check in worked great using my cell phone.

Chantelle B.
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This is the second time I have used UHAUL and I have had nothing but a good experience with them. The first 26 ft truck I got was absolutely great and rode nicely. The second 26 ft truck I got was clean, however the truck squicked all the way of or trip. It was coming from the back of the truck like the box trailer. It was loud and the truck rode really hard. And little bump and the truck would bounce. This was throughout the whole trip. Other than that all was well.

Tami M.
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James B.
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Jimmy S.
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Gina V.
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Nothing just keep up the good work and nice people to help the ones in need of a u haul rental

Gerolin J.
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I was supposed to pick up my rental in Paris, AR. Instead I had to go over a half hour to Booneville, AR. Made 2 trips one to get truck and load and another to pick up Tow Dolly. The folks at Booneville were very nice and helpful so I dont really know how to rate the location overall. U-Haul in general did a poor job with pickup.

Christopher G.
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CHARLENE Z.
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Grady S.
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Mychaela B.
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Austin J.
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Con S.
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robert D.
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Cecil H.
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Not alot except maybe check the cabs a bit better in the future. Mine did have some clutter in it from the previous patron.

carl P.
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Thank you

JUANITA S.
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SHANNON C.
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CATHY K.
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I believe UHaul businesses, should ALWAYS, tell EVERY customer, it's Important they twists the Chains, before hooking them to vehicle!! Otherwise, an accident is “Very Likely”! And Every One Of you are aware of this!!

Lance P.
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This was a very professional, well managed location. I would use it again and recommend it to others. The people were very friendly and very helpful.

Melvin W.
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Customer did not leave a comment.

Daniel W.
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I can't think of any.

Chad W.
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When we pulled up to pick up our truck rental there was a sign on the door that said be back in 10 minutes. The open sign was on but the door was locked. I'm not sure how long the employee had been gone before we got there, but we waited 20 mins before someone pulled up to open the door.

SUE P. | Overall Experience |
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Barbara Jones is an excellent employee who answered all my inquiries promptly and correctly. Made things much easier for me. Kudos to her.

BETSY H. | Overall Experience |
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I would rent a unit from them again if needed. Awesome customer service!

Christopher S.
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When someone has to go and get their truck in another town 60 miles out of their way and didn't get a discount that is WRONG! Never use you guys again

BETSY H.
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Great experience! Had the right size truck for my move, very reasonable prices! Thanks

James B.
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Customer did not leave a comment.

gary M.
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Charge the original price quoted !

Daniel W.
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Lauren W.
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Michelle B.
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Easy drop off- though not a 24 hour drop off

Betsy B.
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Mike S.
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Barbara at the center was very helpful and offered advice on our move. We have used this site before and return due to the friendly customer service.

Mike S.
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Very friendly and helpful service. We had to reschedule for a later pickup than originally planned and the Attendant was very understanding.

diane I.
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Customer did not leave a comment.

KENNETH H.
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not a thing

BARRY K.
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Jo Ann K.
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PAT L.
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Ken W.
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Brandon K.
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jonathan A.
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Outstanding service, great vehicle! I was a little worried when after driving it for 20 miles and saw the tank was less that 1/4 full. I called them and said "This tank holds 57 gallons, am I suppose to return it full"? They assured me that I only need to replace what we used. Thank Goodness! 57 x $2.00/ gallon would have been $$114 just in gas alone!. Lol, got to read that paperwork better!

Joe E.
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Don R.
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Sandra E.
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William H.
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EDWARD J.
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Edward J.
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ALAN W.
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Clarence S.
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Can't return my truck... Y'all took all my money out of my account when you charged my card twice!!! But yet I'm stuck with no storage, no gas, and no money....

KELLEY D.
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The woman did her best to help us with the original place that screwed us to no avail.

elizabeth L.
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They were friendly and very helpful

JESSICA R.
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Nelson B.
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Richard P.
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Joe C.
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matt M.
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I will be starting a lawsuit......money was taken without my consent and nobody has contacted me regarding this situation even after I filed a complaint and a form to return my money now my account is froze due to fraudulent activity from this location and I can't pay for my daughter's medicine and her upcoming medical treatments! !!!!thank you so much

Steve T.
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William C.
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Steve T.
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timothy C.
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MICHAEL N.
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GREG R.
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JEANNE B.
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DWAYNE P.
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JEREMY R.
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TIMOTHY F.
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Great customer interaction, very helpful. I know this was a quick equipment turn around, but the cab was quite dirty. Although clean did make the time pass on boring stretches of highway.

JUNIOR L.
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Have no complaints. Trailer was great. Pulled like a dream. Was able to get all furniture and boxes in trailer. Easy to load and unload. Would have been great if trailer had been a little taller so could have stood up straight whille loading. Overall experience was good.

GREGORY F.
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JAMES R.
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Somehow I was charged for two days or insurance that I did not want. they are working on straighting it out

Richard P.
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DARREN B.
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JAMES R.
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have trailer available at location. I ordered it several days in advance. Thank you.

JAY S.
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There were zero other customers in the store. It took 56-minutes to get my truck and tow dolly because of the "slow internet." The truck's front left headlight was out... noticed as night fell. Had to drive with high beams on much to the annoyance of other drivers. This was NOT the location I picked when reserving my truck. I was told the day before there were no 10' trucks in Ft. Smith. I had to drive an hour to Booneville and an hour back (wasting time and gas!) when, as I was packed and driving out of Ft. Smith, I passed a U-Haul with several 10' trucks out front. Just for fun, I called them and they confirmed there were trucks available... so why did I have to spend those extra two hours and gas going to get a truck several cities away?

JUANITA G.
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Customer did not leave a comment.

TISH H.
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The owner was welcoming and nice to talk to. She explained the contract and even added an extra day and some mileage to the contract because the weather was turning bad. Definitely would recommend her to others.

marry D.
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We were over charged and had absolutely no help hooking up our trailer which ended coming detached from the hitch during use.

JOE R.
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MELISSA R.
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JAMES C.
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jarrod B.
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VICKIE C.
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JR S.
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Nothing your rep was very helpful.

DONALD D.
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JAMES B.
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KENNETH T.
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Darren M.
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DEEANN R.
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Rudy G.
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MIKE M.
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RANDY B.
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Nobody there, but everything was OK.

JOANN H.
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your employee was rude and unhelpful I really felt like I was treated poorly so no I would not recommend this location but where I dropped it off they were very nice

LETICIA O R.
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Customer did not leave a comment.

BART JEREMY B.
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I have a compliant about the Little Rock regional service office that I will file later this week. The onsight location offices were friendly.

William V.
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Pleasant & extremely friendly.

JAMES W.
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The two ladies working were having computer issues (not their fault) and did what they could (it was 3:00 on New Year's Eve). It would probably have been frustrating if I did not live in the same community.

Justin F.
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No visible U-haul drop box (I'm not sure if there was even one on the premise)

WILLIAM V.
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Customer did not leave a comment.

Lori J.
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CHARLES L.
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MICHELLE C.
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none

No reviews have been submitted for this location.

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