Customer Reviews for A1 Financial Multi Service
(U-Haul Neighborhood Dealer)

Rating:

5.0

the van was super clean, and the Lady was efficient and friendly thank you

Rating:

1.0

Improve the mobile system especially the drivers license reader, at least.

Rating:

4.0

First I booked U-Haul from 11800 Miramar Pkwy, Miramar, FL 33025 location, once I reached the location and when I am trying to mobile pickup it asked me to contact Customer Service after calling them it got connected to the agent after 15 to 20 minutes. They said they don’t have keys of the truck which I booked. They they said they don’t have a U-Haul trucks up to 60 miles, then I said I need to urgent then they said they have smaller one at that location then I picked.

Rating:

5.0

Bigger UHAUL sign at the office window and in front would make it easier for us out of towners to find. A special Thanks to Ms Sophia and 5 big stars.

Rating:

4.0

There were a warning light, the tires needed air I think. The copilot seat was sandy and also the interior floor. I rented a furniture dolly and it was not available and the location did not let me know before hand.

Rating:

4.0

The hours on the door said close at 7pm when I went to return the truck at 5 pm there were close.

Rating:

3.0

The rates are not related with the conditions of the vehicle and the app service.

Rating:

1.0

terrible bad experience 1:30 hours for pick up they charged me twice, I was served by 2 people who did not know how to place the order, they did not respect anything about my reservation, they charged me for a dolly that they did not have, they charged me 1/4 of extra gasoline, I They added things that I did not request, a very bad disaster, I will never return

Rating:

1.0

Terrible service. We booked a 10' Truck and a handy cart. The cart wasn't given to us, affecting our move-in process. The check-in process took a long time, making us late for our appointments as our booked truck wasn't ready. For the cart we were directed to a different location, where we were told we couldn't be helped.

Rating:

1.0

This whole experience was a farce. The remote people that helped were great but A1 Financial needs reviewing. I am waiting for the U-Haul area manager to call me.

Rating:

1.0

The worst