Customer Reviews for A1 Rent All Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Rent All Inc

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Ariel P.
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Customer did not leave a comment.

Robert D.
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Tyrone K.
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Kristin K.
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Zach W.
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RICHARD B.
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LARRY D.
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Roger B.
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Joshua J.
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Both gentlemen I worked with were very polite and helpful with everything I needed

Steve S.
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Customer did not leave a comment.

Marjorie C.
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Everything was just fine & dandy as it was...

JOHN M.
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albert S.
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Met me as soon as I pulled onto the lot. Listen to my concerns regarding the mileage and other concerns

Daniel T.
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David B.
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N/A

Peter S.
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Tyler S.
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Thomas B.
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Very good crew and equipment was as advertised

CLYDE R.
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Quick courteous friendly

Daniel T.
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Customer did not leave a comment.

Jaysonlee E.
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Clyde R.
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None

Kenneth P.
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The HVAC System on the truck needs service. Blower in dash does not appear to work, and therefore AC did not operate correctly.

john G.
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I had to wait 20 minutes for the manager to arrive only to find out that the chains would not fit on my hitch and had to drive to Home Depot to pick up materials

CURTIS LEE B.
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Currently I can't think of anything.

Valerie H.
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I was not happy with the dolly they gave me to use as I had asked for a hand truck dolly and got a furniture dolly on wheels which was totally useless to me so would like a refund of the $10.00 charged for it as it was not used. Thank you Valerie Hulbert

Jonathan K.
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I am so dissatisfied right now. I needed to haul a car to the dump. About 30 miles round trip. I had to rent a truck and a trailer. I had it less than half a day. My total bill was $170. I only received $160 from scrapping the car. The truck has half a tank and I returned it with half a tank but still got a fuel charge. I got a $25 cleaning fee because, apparently, I had mud on my boots when I stepped back into the truck. I rent from this facility every few months. I was even going to rent a trailer form them on Saturday (tomorrow). I will drive all the way to Kalamazoo to rent from someone else. The supercenter there knows how to help customers out. The vendor is blaming the fee on U-Haul. If I could rent a trailer from anyone besides U-haul I would,

Jesse D.
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Teresa P.
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A1 was knowledgeable and was able to answer all my questions.

Jeannette H.
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Clydehutchinson R.
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No issues. Sales associate very helpful knowledgeable and friendly

MARY F.
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Very knowledgeable about what UHaul trailer I needed. Good service.

Blaine S.
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Customer did not leave a comment.

dan B.
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EZ PZ rental, pleasant people

Cindy C.
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Duaneray H.
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All good!!!

Patricia K.
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Amazing experience, priceless customer service!!!!

Donovan S.
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Nothing

Scott C.
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It was the manager's 1st time with a U-Haul transaction. She did a great job! She kept her cool and powered through the snags to ultimately complete the transaction in a timely manner and get me on my way.

william G.
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I appreciated a verification call that I got from this location on the pick up. I didn't realize that they were closing shortly and was called to see if I was still intending to make the pick up. I would have ruined my weekend if I showed up and they were closed. The gentlemen helped me hook up the trailer and showed me how to unhook it when I was done. The trailer has some wood debris in it (bark), but was overall in good shape. I would recommend this location based upon the extra step of verification they took which demonstrates great customer service.

Brian R.
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It was fast, easy, and they had everything I needed. I also like the fact that they worked with me by allowing me to return the trailer the next day.

Todd E.
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Renee S.
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Albert W.
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Troy M.
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Ronaldarthur M.
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Possibly offer various adapters for trailer light plug wiring for customers who may not have the same plug-in on their vehicle that the trailer they rent requires.

MATT Q.
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Aaron was willing to go to any length, including accommodating my pick up time, to ensure I was able to get the trailer I needed. Great service, and very friendly people.

Paul D.
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Franzdavid M.
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Karla B.
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JIMMY C.
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Dave V.
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Very good. Third time rental. Trucks are alway spotless, run great. Easy to work with staff. I will use this location every time.

Mary F.
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It was not clean inside I found trash and back of truck wasn't clean from the last customer and I was over charged I feel. Had to guess how many miles and I didn't go no where near my guess but was still charged that amount. I'm calling them today

cindy C.
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Katie H.
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Carlton B.
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Gregorylynn P.
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Doris E.
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It took quite a few minutes to get cared for. There was only one person working and he was busy helping someone else. So if they had more than one person there it would have been nice.

Pamela H.
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This location was not open when we dropped the truck off.

Cynthialee C.
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Customer did not leave a comment.

BRUCE F.
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A most positive experience. The guy was helpful, efficient, price was what he said, no surprises. The van was great. Thank you for having a short, one page review.

Bart S.
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Gary M.
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Alan M.
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Don't make the customer re-answer questions they already answered online when they reserved the vehicle.

David K.
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Although we had a confirmation email stating that we had reserved the trailer, when we came in to pick it up, we were told otherwise. The gentleman basically said that we did not have a reservation and that we were lucky that he had a trailer available.

Stephen H.
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Manager and workers were very helpful, courteous and friendly. They made sure everything was working as advertised. Will use them again in the future.

Sara M.
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The gentleman working was very friendly and helpful. We were pleased that the truck was ready and the car trailer attached. The truck though still had some trash in it from the last renter. We didn't receive our furniture pads, but we ended up with a dolly when we opened up the back of the truck.

Russ G.
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The trailer I rented was extremely dirty and when I returned it I was charged for the cleaning. This is not acceptable and I would like a call to be credited for my cleaning fee!

Ken L.
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They did a good job

Jay A.
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Customer did not leave a comment.

PHIL W.
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So much air coming in around the doors you couldn't even talk with the other passenger while on the Highway. Other than that it was fine.

Kimberly J.
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A1 is always helpful! We've rented here before and have never had an issue.

Dennis D.
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Customer did not leave a comment.

Lisa P.
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JIM AND TERRI C.
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the address was a little confusing, the maps location says that its 72 10th st. and the convermation text said 68 10th st. Also when I called and made the reservation I told them I wanted to drop it off at the Portage U haul and they sent the drop off information and it said to drop off at Plainwell.

Jamie D.
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I only thing I didn't like was the floor was dirty it had some sort of rust or something on the floor and it got all over my brand new couch and bed the good thing is I was able to scrub it off

BILL D.
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Steve C.
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Stuart F.
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very nice guy

MATT Q.
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Excellent customer service. Aaron went out and physically went over all aspects of the trailer, and went above and beyond, offering to help hook up the trailer and safety chains, even though he was well dressed in very nice clothing. 5 stars.

Taylor L.
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The guy who checked me out was friendly, helpful, and professional! It's got that locally-owned feel.

MATT Q.
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The manager aaron was very courteous

bill F.
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Customer did not leave a comment.

Patricia B.
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mark K.
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Ken P.
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Final rental costs (when obtaining vehicle) was not the same as originally previewed on line when reserving equipment. I had the impression that U-Haul was attempting to nickel and dime every possible fee or charge possible.

Brandy A.
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Service was prompt and courteous. Would not change a thing.

DESMOND H.
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Aaron was super helpful. Great experience.

Dave V.
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Second time renting from this location. Both times very professional, good equipment. I'm new to the area but I see me using A1 Rental every time I need something. Thanks

Dave V.
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I'm new to the area, I'm impressed with how easy this location is to work with. I will recommend and use this location again.

Timothy M.
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Customer did not leave a comment.

Sharon L.
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kevin D.
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make sure you open on time.

Bob Z.
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I reserved a ST trailer from Kalamazoo location which is a full service store, great people, got a call 1 day before scheduled pik up telling me there was no st in kazoo, closest 4x8 in plainwell, i didnt want a 4x8, so went and got it, then I see the same size trailer in Augusta mi much closer to my home, so no I think this sucks! I didnt get the trailer I reserved and wanted then I had to go out of my way for a trailer I didnt want

Timothy D.
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Customer did not leave a comment.

Jody N.
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Christine C.
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I had to drive an extra 20 minutes to pick up the truck. Original place was Kalamazoo MI. Then I get charged an extra $7 because I was over on mileage.

STEVE H.
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Customer did not leave a comment.

DIANA C.
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DONNA M.
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Customer did not leave a comment.

JUSTIN R. | Overall Experience |
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Good selection of units in various sizes and competitive prices.

Andrew A. | Reservation |
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Walls had black mold growing on them. Floor was covered in oil dry We had to find a different storage facility.

Michelle H. | Overall Experience |
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The staff was very helpful and also offered to get other uboxes if I needed one.

No reviews have been submitted for this location.

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