Instructions to cancel a reservation online were not clear; had a hard time finding my and cancelling order online. Waited 10 minutes to talk to customer service but they were efficient with canceling
Customer Reviews for A-1 Self Storage, Llc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A-1 Self Storage, Llc
Fabulous customer service!
The elevator stopped working and I pulled the alarm while I was inside the stuck elevator. The desk attendant was not able to hear the alarm and did not see that as a problem. He was not interested.
I have used these facilities on multiple occasions and will continue to do so in the future as the need arises. Staff is friendly, the building is perfect.
Paul and Sean go above and beyond their duties at A1 Self Storage. It's been a positive experience working with A1 Self Storage and I'm sure I'll use the services again.
It was cheap easy convenient
Good office hours but also perfectly covered security meant I felt safe to leave my stuff here. If I had to store again in Seattle, I'd choose this place.
The Barshers are great people.
The staff is so friendly and helpful! Great price. I will definitely recommend A-1 Storage and use again. Thank you!
Even though the carts weren't so secure (no side plank to prevent items from falling), the customer service was incredible. I wish there is a moving service for this one.
No problems good place if you need storage
We’ve rented several storage units, both large and small, over two decades. It was like saying goodbye to family, when we moved away from Seattle recently. Kudos to Shaun and Paul!
Didn’t use the unit
The outside doors are secure metal doors. The interior are wooden. Floors,walls the ceiling is a open wire structure.