Customer Reviews for A2J Investments

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A2J Investments

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cory R.
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Customer did not leave a comment.

Adriana V.
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Customer did not leave a comment.

matt M.
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Train people and be more visible to road traffic

Bruce M.
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Charged for insurance after I said I didn't want it, the computer was down and couldn't give me a receipt while I was there. Gave me a sticky note with trailer number on it and said here you go, didn't come out to hook up didn't check to see if I hooked up right.

Christopher J.
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Very good service

Jocelyne L.
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We had originally gone to another U-Haul close to this location & the service there was bad. The guy did not know why he was charging us more than the original price he had given us earlier that day. We waited for 2 hours there, so we went to this location. The lady there was very helpful and explained everything we were going to pay for. We were there about 20 minutes in total. The guy who set up the u-haul also kind and very helpful. It was our first time renting and he gave us tips on how to reverse and turn.

James H.
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Customer did not leave a comment.

August C.
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No because they didn't have the trailer we had to go to different dealer to get the trailer but they we sure willing to take are money

James H.
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Customer did not leave a comment.

Charles C.
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This is the 3rd time and no 1 has called us or answered us this place was a joke we were told to return TRAILOR here and get a 45:00 rebate the lettering on front of TRAILOR said if CLRSN OUT YOU GOT 15.00 DOLLARS BACK. ANOTJET THING WAD WE HAD TO MOVE ANOTHER TRAILOR TO BACK OURS IN AND ALSO U.N. HUCK IT YOU TELL ME AGAIN 2ND TIME AND NO ANSWER .

zachary F.
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Customer did not leave a comment.

James H.
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Customer did not leave a comment.

Patrick M.
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My pickup location was changed by a U-haul agent to A2J Investments. My reservation which I made on October 13th which was a Saturday pickup. A2J is not open on Saturdays! I found an employee (they have multiple businesses). They called the owner who came in, but was not happy! They were a bit rude and a bit condescending! They even went as far as having there employee (who hooked up the trailer) take pictures of the chains “to be sure I did them right!!!), even though they instructed there own employee to hook up the trailer which he did! When I got home I opened up the trailer it was extremely dirty with dirt and leaves!!! I called U-haul and spoke with rep Paula Nagy and I sent her pictures. I will never use this location again! I will actually check the local Penske group for a trailer as I am extremely disappointed. I would like my rental refunded but I know that will likely not happen. The job I do is high on customer service. This was the farthest from customer service I have seen!

Francisco A.
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Customer did not leave a comment.

Paul J.
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Nothing to Improve on. Super friendly and helpful!!

Vance B.
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Great help and great staff my experience was wonderful

BRUCE F.
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Everyone was extremely helpful

Lucy M.
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The people working here were very rude and didn't even ask for an ID before giving me the keys, my U-Haul wasn't available until 18 hours after I scheduled it for pickup. The A/C didn't work in it. & the gas was empty when we picked it up.

bryan S.
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train your people, the most unprofessional mess I've ever dealt with, Please close my account as I will never rent from U-haul again. Turned the truck in 3 days early and they're all ready talking about a 20 dollar late fee because the uhaul site didn't have a return truck button, called 1800gouhaul and that were absolute idiots, Local manager was a perfect ass. I will get on social media and warn all the people I know to stay the hell away from U-haul, Budget has to be better.

STEVEN S.
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Everyone was so friendly and helpful in a very stressful time for us. Highly recommend them.

john M.
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None

Kristina B.
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We didnt get a call the day before. Had to call and leave a message no call back until we were on our way to get the uhual. The truck was great the trailer however was not in good condition. We had to drive to the uhual center in Boise Idaho over 100 miles away and ask them if they could check the integrity of the trailer and they ended up changing all the tires, fixing the safety chains, and fixing the trailer arm. The Boise Idaho store was amazing and helped us perfectly.

bart P.
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Friendly personnel that were very helpful with this truck rental. Would rent from them again!!

Patricia O.
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Customer did not leave a comment.

Brooklyn S.
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Location never showed the trailer had been picked up and therefore we could not check in the trailer at the drop off location. We had to call the drop off location and explain what happened and create a new rental request to show we had returned the trailer safely after picking it up.

Jared W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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