Answer the phone when called. Have a sign about after hours drop off. Check vehicles in so customers don't get warnings from uhaul that they were late returning vehicles.
NICHOLAS P
Customer Reviews for ACL Repair
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wasn't given any instructions on drop off. Parked the truck and placed the key in an unmarked drop box. ??? Charged an extra 8 miles on a one-way booking. Not sure how a renter is suppose to pick up the truck, drive to their location and collect their items, drive to their new location and drop their items and then return the truck. The distance for the rental is from the original pickup location to the drop location. Ridiculous!
William SClosed so just park, take your pictures and drop keys in box.
ERIK RI appreciated this location because it is very close to my home.
GINA PWould be nice to have a customer service rep to deal with. Everything was automatic on app and I wasn’t expecting it.
DEAN PAcl repair was very helpful in getting the uhaul and helping me sort the mix up with titusville uhaul. Educate the titusville uhaul employees i asked them very simple questions example: what is the fee for returning uhaul to wrong location and they did not know and there was other questions asked and they couldn't answer them
joshua tAfter I figured out the app everything was good. I'm older and stink at technology. The pick up and drop off was perfect
Ronald WThe overall truck was clean except for the cab, it was full of dog hair all over the seats in the floors.
Markus QThe store was not open by 10am as mentioned but not a big deal.
Tulamera bSuper nice people
Keith AYou took payment from my bank account and then when my son went to pick up truck you charged him again
DENNIS CNo changes, everything is fine.
David NThere was ring missing where you would attach straps to, to hold load secure. The item I was moving fell over because I could not tether it properly. Checked over outside when picking up but inside isn't checked. Maybe add to check list.
JENNIFER WThe tow dolly ratchets were rusty and the straps were fraying. Very challenging to tighten and loosen.
Tristan LWhen I arrived at the drop off location, the business was closed. That was Saturday, Jan 1, about 1:00 PM. There was a note on the door to call Jeremy with a phone number. I called him and found him to be very pleasant. I then unhooked the dolly from my vehicle and left it on the premises.
Donald MGuy was super nice and personable and friendly.
AMANDA SThis location went above and beyond to get me the truck size that I needed. I really appreciate all that they did to make my move easier.
MELISSA CExcellent customer service, and he didn’t overcharge us for time. Overall we were extremely impressed. That is rare.
BRADLEY CThe best service we ever had! Highly recommend!
LAURA G