Customer Reviews for AL AMAAN Supermarket

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AL AMAAN Supermarket

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Alan C. on

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Return my deposit

Terence C. on

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Good dealer to work with

Steve S. on

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The rental service was quick and efficient. A good experience overall.

johnny L. on

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Customer did not leave a comment.

William K. on

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kunabala R. on

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This location made a mistake by logging in the wrong miles and logging out the wrong miles and I paid extra $13. $13 is not a big amount but imagine how many customers they do this to . If you are renting from here, make sure you check your receipt for correct miles in and out. I placed the order a month ago, I got auto rescheduled for a later time and I also got upgraded to 26 foot without my consent.. overall bad experience. If management is willing to call me, I have pictures and proof for all the mistakes these people make.

naveen M. on

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Michael Z. on

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Harrinder S. on

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Great service..keep it up

ERROL T. on

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Robert C. on

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HAITRAM N. on

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Stelian G. on

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sakthivel S. on

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Kumar P. on

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Job A. on

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excellent

ERROL T. on

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Lauralee T. on

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They overcharged me and the truck was filthy, DO NOT RENT FROM HERE.

Shaun B. on

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Customer did not leave a comment.

Mathe K. on

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Everything perfect!

david S. on

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Not much. The service is top notch. Al understands the needs of his customers.

Nazmus S. on

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Customer did not leave a comment.

David S. on

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Was fast and polite Started early and I was gone when the place officially opened.

Iouri K. on

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Your customer service is excellent

jane C. on

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Customer did not leave a comment.

Thevathesa T. on

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The person at this location was very helpful, however the vehicle we got was not clean and had mud in it, we had to wash it before using.

Naveed M. on

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Truck was very dirty, may be someone moved animals in the truck before me, it ruined my furniture. My furniture smells like animal crap now

Matthew P. on

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trailer wire cord was rubbed through in spots , yard was dirty and garbage everywhere

Erin M. on

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Customer did not leave a comment.

Alex M. on

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This location is good but uhaul changed my original location to this one and my original time of pickup was supposed to be 8:30 and uhaul changed it to 10 am which is unacceptable.

Mathe K. on

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It was a pleasure doing rental with them. Thx.

MOHIT C. on

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First of all , my pickup date was changed with no reason or explanation and that wasted my whole hour calling customer service Unable to get utility dolly at the time of pickup, another setback overall it was a painful experience which should not have been, it was a move in move out day for me, at-least i expect not to get into customer for something i booked way earlier and with confirmation. this is unbeleivable

Andrea M. on

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Excellent service. Truck was clean and ready on time. Everything was organized and the proprietor was helpful. No issues. This is our second time using this location.

zarmina N. on

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Very rude customer service.

Kam-fay I. on

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Great location, fast and friendly service.

Odette S. on

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Drop off was a nightmare! Only one teenager at the location and 4-5 customers waiting while he assisted someone else on the phone. Was told if I didn't want to wait I’d receive my bill/receipt electronically, which I did, but the price on the bill is lower then what I was actually charged (by about $20). Will never use or recommend this location again.

Mohamad H. on

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Appointment to pick up trailer at 2 pm on aug 22 location closed with a sign saying lunch between 130 and 230 pm with help if your office I got service at 3 pm I returned the trailer on aug 23 at 652 pm the person at the office told me he would send me an invoice by email the filling morning aug 24 later that day about 4 pm the location called to tell me I had a trailer out still twice after then apologize later saying he was busy I insisted in getting my invoice which came showing I had the trailer for 1 day and 23 hrs which is incorrect I returned the trailer after 1 day and 4 hours although I paid for two days please look into this matter and respond not with sorry that’s not good enough

mohammed N. on

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Lebert W. on

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Adrian H. on

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Nothing

thirukumaran S. on

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Robert C. on

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Keep up the great job

bertram A. on

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mohammed N. on

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The service I received was excellent very helpful staff at the location

dimitrios C. on

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aru B. on

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jason H. on

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The trailer ramp was bent didn’t slide in and out easy had to fight with it and the pin that holds the ramps broke on 401 had to pull over and zip tie it to get home.

kassag B. on

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Good service

sugirtharan M. on

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Customer did not leave a comment.

tung thanh N. on

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mohanachandran K. on

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Robin S. on

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This location had the right size truck and it was available as promised. Pick up and drop off were quick and easy. Great service.

Richard C. on

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Allan K. on

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Matthew C. on

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Ajay G. on

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The overall rental experience was horrible, the mobile app DOES NOT properly on Android phone. Took almost 1hr to my rental.

mohaedzubir D. on

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ROBERT C. on

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aryamann S. on

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Sivanesan K. on

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Yehoshua M. on

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Great and friendly service!

yashvini M. on

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monika S. on

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PASCAL D. on

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All good.

TOIVO T. on

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I reserved a trailer close to my house. After it was confirmed my reservation was changed to another location on the other side of town, the pick up time was changed to another day!!!! And the trailer I reserved was not available. There was only a much larger version. The location I was sent to was not even open until 10am and then there was a line up of 10 people. The guy my payment and told me to wait outside for him. He processed other people in line behind me while I waited. After a half hour I hooked up the trailer myself. Only 1guy working the location on a Saturday! Ridiculously bad experience but then that’s what UHaul is known for.

PALMINA L. on

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Customer did not leave a comment.

BASEER M. on

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Lower the pricing more

AHMED M. on

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Excellent customer service ever I seen with U-Haul stores. super clean equipment, very short time both check in and check out service and helper was ready to install and uninstall the trailer once I arrived

BAISEN L. on

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Customer did not leave a comment.

KAHOK W. on

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Karthik Chowdary K. on

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KYLE C. on

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Van was dirty inside and out. Air conditioning did not work which was crucial to what I was doing (3 day outdoor summer festival) Worst of all NEITHER back signal worked aka no hazard lights. Extremely unsafe. Did mobile pickup early in the morning so getting another van was not possible. I rent uhauls in the M1x Scarborough area often and from different locations , you can see by the ratings that it is impossible to find a reliable uhaul dealer in this part of the city. Malvern hardware was great but they closed down .

Amir A. on

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Absolutely a disaster service from UHAUL and this location. nobody was inside the store to hand me the key. I had to go through some online checkout which didn't work at the location and I had to call Uhaul three times and every time they transferred me to another agent. Then they told me if I return the truck to the same location I picked up I will be charged less but today they charged me more than two times the amount they were supposed to charge me. I called the store more than 10 times and nobody picks up. This is absolute garbage service from UHAL and this location.

Luis S. on

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Excellent service and helped us connect the trailer. Would rent again from this location.

andrew A. on

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vehicle smells bad, probably because it was locked up for awhile

Adelina M L. on

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Customer did not leave a comment.

Maurice L. on

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clean the store.not presentable

mark B. on

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Customer did not leave a comment.

Varinder Singh S. on

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Proper fuel reading Easy after hours drop off instructions

Douglas S. on

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Customer did not leave a comment.

victor R. on

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I was charged 50 CAD for cleaning. Despite I moved 1 packed brand new mattress to my home. I think the branch owner makes extra on customers. I will require customer service call me.

RASHID P. on

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EXCELLENT LOCATION.VERY FRIENDLY.NO PROBLEM WHATSO EVER.GREAT.

Mark C. on

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Everything was great except the brakes on the truck need to be checked urgently

KEVIN C. on

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Customer did not leave a comment.

meesum A. on

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STACIEANN N L. on

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Great, efficient and professional service .

jason K. on

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Patrick F. on

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sabaoun N. on

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Not happy. I had schedule a truck for 12PM in fact I arrived at 11.30am to secure however it was not able until 1pm. I bought a plastic wrap which was didn’t work properly-stick. I should be compensated for not getting my reservation on time.

Marc G. on

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Customer did not leave a comment.

Dionatas Georges D. on

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I got overcharge. I did not understand why they charged me $11,00 for Gas. I put gas according to the tank that I got.

Adam F. on

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Efficient enough.

Hung Cheung F. on

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I received your text after I line up for half hour and told me that I should went to different location for pick up and I went to another location,they told me that I should pick up at 6pm. Which I reserved for 2:30pm. At the time, it was 3:30pm. However, they rearranged a cargo van instead of 10’ truck.

michael P. on

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I booked a 10 inch truck and was supposed to pickup it up at Warden Ave. branch. But for some strange reason, the lady attendant who assisted informed me that I booked a Van. I showed my booking reference and confirmation that it was a truck, but keeps insisting a booked a Van. Long story short, the lady who is assisting me was not even apologetic at all. She says it's not her fault but Uhaul's fault. I asked her you are working for Uhaul so you are part of Uhaul so you should take ownership of the mistake. She was firm it's not her mistake but the company. Good job Uhaul for hiring incompetent cuatomer service people. Now she points me to a different location to pickup the truck without giving any explanation on what really happened. I find it very inconvenient because I have to commute to Warden to pickup the truck. Then I have to commute again to another location because of their mistake they don't want to own. It was very frustrating!!! If I have another choice and will re do everything again, I will book from a different truck rental company. **To be fair, the location below helped me. It was the Warden Ave branch people who are very incompetent. AL AMAAN Supermarket 20 Nugget Ave Unit 10 Scarborough, ON M1S3A7

chunggyu K. on

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The customer service is so poor. Why does the website let customer choose a location that I actually doesn’t have available truck.

parsanth S. on

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The vehicle had a nauseating smell inside, as if some loaded garbage or rotting material, and was never cleaned up after. This van was a mess. I've rented at this location before but never had a disgusted experience like this.

Rick D. on

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The fellow hooked up the trailer for me which does not always happen at other locations.

Ryan B. on

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Very friendly and efficient

tong J. on

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Customer did not leave a comment.

Ayele S. on

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Customer did not leave a comment.