Although the area appears to be low income neighborhood the store owner was excellent
SARA D
Customer Reviews for AL S Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
they didn't had the equipment I previously pay for. the truck smelled like cigarettes… and my reservation was change from place without notification.
Tanya IAbsolutely terrible experience. Changed our reservation last minute to another location in Orlando’s. This was in an unsafe area. It was a small food store with one truck. No supplies no info…nothing. We were planning to pick a few things up but they had nothing. The employees said he normally doesn’t even open that early for the time we reserved. The entire experience was sketchy after we booked this U-Haul a month ago. Not impressed at all. We had picked out original Location as it was close to the apartment we were moving as maneuvering trucks is difficult in large cities like Orlando.
Darrin MThis was a convenience store with a few Uhaul vehicles for rent. I would not recommend this place to anyone. While the vehicle functioned fine and was clean, it had low tire pressure and a check engine light when I picked it up. When I tried returning the vehicle, I ran into more issues with the app not working, which required the store to close it out for me. They said they would, but never did. After multiple attempts, I had to get Uhaul customer service involved in order to close out the contract. I wish I looked at other reviews of this location beforehand because it sounds like a common problem.
Timothy GThe person in charge of the uhaul operation was not there and made my process very complicated and un proffesional and was not the person in charged do to that reason made my drop off very difficult so I think there should be some one there in charged more proffesional because the person who recieved me didn't really know the process. That caused me to be changed $500.00 plus on my credit card
OVIDIO VAwful
BRITTEN BIt was just a drop off location
UZMA QThe rental drop-off left much to be desired. I dropped the truck a day earlier on May 12th, however, the store did not log in the rental until the May 15th, causing me to incur 2 days charge and cleaning. I definitely will not use U-Haul if the return is at AL S Food Store.
victor g