Customer Reviews for AAA Mini Storage of Brevard

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Mini Storage of Brevard

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Kendra T. on

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craig M. on

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Joan J. on

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Excellent service efficient staff easy access and professionally handled

milton G. on

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David M. on

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michael G. on

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sent to this location not my preferred location u haul seems to insist I drive past known locations to pick up equipment

Wilmer D. on

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James C. on

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Ralph H. on

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robert D. on

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Jaci M. on

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leonard L. on

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DENNIS R. on

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Excellent service will use again

Shawn J. on

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ARTHUR G. on

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Riley G. on

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Friendly, helpful staff.

jami H. on

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Brandon R. on

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Jonathon P. on

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Jacquelyn M. on

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Alan M. on

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Michael J. on

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CHUCK C. on

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Maria was great!!

DOROTHY B. on

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JOHN R. on

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DAVID F. on

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??? the equipment did not appear very reliable the equipment has a bad miss in the motor used gas like water check engine light stays on transmission slipped really bad equipment would not recommend u-haul ???? ?????

CHARLES R. on

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Customer service is excellent.

john F. on

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nothing just keep doing what your doing.

david C. on

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Truck had a hole in the exhaust ....... Very loud Ran on 6 cyl not 8 used twist the gas needed for the one way trip.......

Linda G. on

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Excellent customer service! I will use them again and recommend them to my friends.

Dean B. on

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Teresa K. on

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Maria and owner went above and beyond helping me with a trailer. Much appreciated.

JANICE C. on

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The clerk was absolutely awesome very friendly with a great since of humor...I would definitely use their services again

Ed K. on

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The service at AAA Storage is excellent! I have rented from them a number of times, and they are always very friendly, knowledgeable, fast and flexible. The rental equipment has always been in great shape.

beth N. on

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Ken F. on

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They did a great job. Enjoyed the experience, and they were very helpful and accommodating. Would highly recommend AAA Storage.

Leonard H. on

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I was looking for a trailer and Allan found one bigger than I needed. He discounted the price to what I wanted. A good experience. The next day the lady had the contract ready quickly. A+ all the way around. Leonard

Alan L. on

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Refund part of my payment

Ed K. on

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Thomas W. on

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The original rental location sent us to Palm Bay after I had confirmed availability at Apollo Blvd (Thrifty). The personnel at Palm Bay "blew up" when I tried to rent the truck because "Uhaul is cheating their small dealers." Bottom line; Uhaul, you've got some serious customer service issues. 1. Why did your system allow me to book at a location without the equipment? 2. Why did your system confirm it? 3. Why do I, as the customer, have to calm down your dealers, just to get what I need in a rental? This would make a great "Harvard Business school" customer service case study.

Sammy T. on

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Barbara T. on

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The experience was problem free, especially since I needed the truck at the minute. I was so relieved. A different dealer and company did not even call me to tell me they did not have the truck I reserved on that very day. AAA moving on Robert Conlin rd was great!!!!

ARTURO R. on

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Kevin B. on

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i dont like dealing with anyone other than the corporate stores.

Christina D. on

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BOB M. on

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When I tried to return the truck to the closes Uhaul at Edgewood Ave in Lakeland I couldn't find it and there was no sign. I called ad late at 10:00 am but ni answer.

Lorraine F. on

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Danell H. on

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Donald B. on

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Excellent service. No need to improve.

WENDY W. on

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The movers were very professional and helpful. Thank you so much

SCOTT N. on

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SCOTT N. on

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GARY W. on

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It was as last minute thing I needed a truck and Maria took great care of my request

JENNI V. on

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LARRY R. on

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This location and service was great. You won't be disappointed

ANTON M. on

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professionally staffed, very helpful & knowledgable,highly recommend!

TERESA B. on

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The truck was dirty and full of debris including broken glass, large pieces of broken plastic and nails.

BRENDA H. on

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nothing, had no problems at all

dawn H. on

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Can't think of anything, she was pleasant and helpful!!

ROBERT W. on

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HAMID R. on

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DAVE K. on

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had a hard time at the Malabar location.Ended up reserving a truck here but was not told by Malabar that the location closed at 3pm.I was told the truck would be ready and I could get it at 3pm. Had to call emergency number at which the owner agreed to come in about a half hour and get me squared away.We never verified mileage,gas, condition, or cleanliness.The truck was smelly,dirty,and trash like water containers with partial fluid were in there. Beer caps,and just overall dirty and a foul smell like body odor.I paid over $160.00 for one day. I probably wont be back. It cost me time and money waiting and guessing when I could just get a truck and get on with the time sensitive project I was trying to complete.Owner was actually pretty nice.

LINDA S. on

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MICHELLE S. on

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TERESA L. on

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This is nothing to do with the location, but we rented the truck, and it was a NEW truck, less than 8000 miles on it. AIR CONDITIONER stopped working during the trip. Very disappointing, as it was a hot and humid trip down to south Florida!

William M. on

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LYNN C. on

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Alan is very nice and runs a very good clean company.

CYNTHIA K. on

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CHRISTOPHER G. on

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WAYMAN A. on

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Excellent customer service! The staff was very friendly and helpful. Will definitely rent from them again.

Peter M. on

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HARVEY K. on

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Brad N. on

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I reserved a 17' truck and was told that they rented it the night before. They had a 26' truck instead that they could give me for same price....plenty of room obviously but I couldn't get in as close to my storage that I was moving. I had no choice but to take it due to time frame. I am not happy about this as it made my job MUCH harder...walk 200 feet instead of 10! This is why we/customers make reservations for what we need. The $50 guarantee does not apply either because they gave me something else to use...loop holes everywhere!

JEAN S. on

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Clean back part of truck.

Samantha J. on

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It would be beneficial for the customer if the truck was required to have at least 1/2 a tank of gas. The truck we picked up only had 3/8 tank of gas.

JAIME G. on

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NOEL K. on

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while the people and equipment were really good and apologetic ..we waited 55 minutes to get our truck . Something to do with a software glitch in AZ..

SAMANTHA J. on

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Would be more convenient for customers if trucks started out with full or at least 3/4 tank of gas, as well as returned with same.

JAMES H. on

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Cleanest Uhaul facility I've been to!

Richard M. on

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Argemiro R. on

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They are very professional and helpful .Nice job.

NATHAN D. on

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DAVID C. on

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Truck had transmission problems, difficult to drive afraid I was not going to make it to Abilene

JAINEE G. on

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JAIME G. on

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Very helpful and friendly people

LINDSEY W. on

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LINDSEY W. on

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maggie C. on

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The staff was extremely knowledgeable, friendly, and professional. This is my second rental from this location and always tell people to rent from here

HUY H. on

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Outstanding . Great service

TARA N. on

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Adam M. on

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Very professional, Clean Equipment, and a very easy pick-up and return process. Thanks!

SUZANNE C. on

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Friendly & Polite Employees Clean Affordable Great Prices Was able to get what I needed Thank You!

BILLY J. W. on

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The staff was extremely friendly as well as knowledgeable. Great experience!

Linda M. on

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They went above and beyond would use them again and refer to friends

EILEEN C. on

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ALAN A. on

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Maria, the Manager at AAA Storage and Uhaul was the best! I'll always get my Uhaul rentals from her.

KATENIA R. on

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The truck was very clean, and the person who helped me was very courteous. This place was great. !

MICHAEL C. on

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They were very helpful and explained everything to me. It made my move so easy. Great job!

Vitezslav H. on

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Great customer service. *****

Jillian M. on

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