Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You've got to really look for the Uhaul sign...I almost missed it
SIOBHAN B.
Rating:
5.0
Customer did not leave a comment.
Jennifer H.
Rating:
5.0
Customer did not leave a comment.
Kai Wen C.
Rating:
4.0
Customer did not leave a comment.
RAFAEL R.
Rating:
5.0
Nothing , aaa in Carlsbad is top notch !
James T.
Rating:
5.0
Fast and friendly service. Pleasant experience!
Raul T.
Rating:
5.0
Customer did not leave a comment.
WALTER C.
Rating:
4.0
Customer did not leave a comment.
Cheri E.
Rating:
5.0
Customer did not leave a comment.
Felicia V.
Rating:
5.0
Customer did not leave a comment.
TIREY KYNAN V.
Rating:
5.0
Customer did not leave a comment.
kenneth H.
Rating:
5.0
Customer did not leave a comment.
steven F.
Rating:
5.0
very helpful, she knows her business help a lot very nice
doyle T.
Rating:
5.0
Customer did not leave a comment.
joey C.
Rating:
5.0
Customer did not leave a comment.
Greg K.
Rating:
4.0
Customer did not leave a comment.
JAMIE H.
Rating:
4.0
Customer did not leave a comment.
jerry S.
Rating:
5.0
Customer did not leave a comment.
CHRISTY T.
Rating:
4.0
Customer did not leave a comment.
Tara A.
Rating:
5.0
Customer did not leave a comment.
doniven A.
Rating:
5.0
Was a very good service and very friendly ty
ron B.
Rating:
3.0
Customer did not leave a comment.
Mackenzie H.
Rating:
4.0
Customer did not leave a comment.
Nichol M.
Rating:
5.0
Overly very happy as always
Walter C.
Rating:
5.0
Always a great experience. Proprietor very helpful!
tyler H.
Rating:
5.0
Drop off was very easy. The lady was nice and friendly. Great job. Thanx.
MICHAEL N.
Rating:
5.0
Customer did not leave a comment.
Mark K.
Rating:
4.0
Customer did not leave a comment.
STACEY M.
Rating:
5.0
Customer did not leave a comment.
Thomas H.
Rating:
3.0
Well I was offered special rates and received regular rates! So I was pretty upset big difference in pricing !
danny P.
Rating:
5.0
Customer did not leave a comment.
Wayne H.
Rating:
5.0
Customer did not leave a comment.
Bobby T.
Rating:
4.0
Customer did not leave a comment.
Tammy N.
Rating:
4.0
Customer did not leave a comment.
Chad S.
Rating:
4.0
Making a reservation was easy but when we went to pick it up it was a big mess. No truck available!!
TERRI G.
Rating:
5.0
Zero complaints. I was greeted by a friendly person. They helped me get set up and they were very acomodating. I couldn't ask for more.
William H.
Rating:
5.0
Nothing. Everything was on point.
MARCUS L I.
Rating:
5.0
Customer did not leave a comment.
Pamela H.
Rating:
3.0
Customer did not leave a comment.
Jackie S.
Rating:
5.0
Customer did not leave a comment.
Jason S.
Rating:
5.0
She was a very friendly and helpful
Kelly H.
Rating:
5.0
Awesome customer service as usual with this location!
KEITH L.
Rating:
5.0
The lady was outstanding and very helpful very happy
Kelly H.
Rating:
5.0
Customer did not leave a comment.
KRISTEN E.
Rating:
5.0
The manager corrected a mistake on the gas charge and credited me with a $50 gift certificate for my troubles.
Mary S.
Rating:
5.0
Customer did not leave a comment.
CHRISTINA S.
Rating:
5.0
It was amazing !
Jordan E.
Rating:
4.0
Customer did not leave a comment.
John N.
Rating:
5.0
Customer did not leave a comment.
Crystal P.
Rating:
5.0
Customer did not leave a comment.
Dustin M.
Rating:
5.0
Customer did not leave a comment.
Virginia M.
Rating:
5.0
Customer did not leave a comment.
Larry H.
Rating:
5.0
Everything was just Fine
Daron W.
Rating:
5.0
Excellent customer service with regards to getting Uhaul equipment!
Ronald B.
Rating:
5.0
Customer did not leave a comment.
Theodore F.
Rating:
5.0
Customer did not leave a comment.
Jimmy A H.
Rating:
5.0
Customer did not leave a comment.
Andrew C.
Rating:
3.0
Was very helpful and had room for me to park personal vehicle while I used truck to move out of local storage unit
Phil E.
Rating:
4.0
The sales person was exceptional,she went above and beyond to make sure the rental agreement was right as well as double checking the rental equipment before I left. She was also knowledgeable and up to date on current State regulations.
James M.
Rating:
5.0
Customer did not leave a comment.
Janson H.
Rating:
5.0
Customer did not leave a comment.
James B.
Rating:
4.0
Customer did not leave a comment.
suzie I.
Rating:
5.0
Customer did not leave a comment.
Lorraine M.
Rating:
5.0
Customer did not leave a comment.
Cathy L.
Rating:
3.0
Pleasant experience
Leo A.
Rating:
5.0
Customer did not leave a comment.
rafel S.
Rating:
5.0
Very Satisfied with service
Lupe M.
Rating:
5.0
I felt the price was really expensive. I rented for 6 hours and paid almost $90. You need to bring back the deal where it $29.95 for the day. No extra mileage....
Rodney C.
Rating:
5.0
Terrific place. Will come back in the future
RAMIRO S.
Rating:
5.0
Make the truck more aerodynamic...they are God awful to drive in heavy winds.
Adam F.
Rating:
5.0
Customer did not leave a comment.
raymond C.
Rating:
5.0
Customer did not leave a comment.
Rachel L.
Rating:
5.0
Customer did not leave a comment.
DIANE C.
Rating:
5.0
Great Service Staff!
Timothy H.
Rating:
5.0
Quick and friendly service.
pamela H.
Rating:
4.0
Staff was very friendly.
John K.
Rating:
5.0
Nothing that I can think of, I had a great experience picking up my trailer.
Laura M.
Rating:
5.0
Customer did not leave a comment.
alfonso R.
Rating:
5.0
Customer did not leave a comment.
jeselle P.
Rating:
5.0
UHaul Personnel performed as expected.
David S.
Rating:
5.0
Great service!
William M.
Rating:
5.0
The Smart phone option of checkout was awesome.
Steve K.
Rating:
4.0
Customer did not leave a comment.
mary F.
Rating:
4.0
Customer did not leave a comment.
Stafford B.
Rating:
5.0
The customer service was amazing. She was knowledgeable, extremely helpful and super sweet. My move couldn't have gone any better thanks to this uhaul experience.
Tara W.
Rating:
5.0
Overall experience was excellent. The person who attended me was very professional and helpful.
Jose A.
Rating:
5.0
Customer did not leave a comment.
Trudy C.
Rating:
5.0
Customer did not leave a comment.
Margaret S.
Rating:
5.0
Customer did not leave a comment.
Gilbert M.
Rating:
4.0
The whole town needs to be come more modern and open minded people
LUKE B.
Rating:
5.0
Make sure vehicle is thoroughly checked out before renting
Robert W.
Rating:
5.0
Service was great and friendly
BONIFACIO V.
Rating:
5.0
Customer did not leave a comment.
david M.
Rating:
4.0
Customer did not leave a comment.
Cortney O.
Rating:
5.0
My only suggestion is to let go of any old idea about the cost of service with U-haul. U-haul is very reasonable with the service they provide. If I would have known the benefits of using U-haul far outweighs it's cost, I would have been using U-haul years ago.
John R.
Rating:
5.0
Customer srv was excellent, and I love that ur open on Saturdays.
TERESA L.
Rating:
3.0
Make sure what customer ordered is in the U-Haul. Provide bigger selection.