Customer did not leave a comment.
VIRGINIA C
Customer Reviews for AAA RV & Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hire and train ur small franchises. They will hire anyone.
STEPHEN KGreat customer service!
SUSAN HVery good , quick and polite service.
Sal SI always drop off my equipment at this location. The lady that works there is very caring and always willing to help. Call before arriving to let her know what time you'll be there, and she will work with you in the timeframe. No concerns in this area.
JUANGENARO MVery friendly. Easy to work with. Very accommodating. Nice person. Multiple times I have used this agent. Always been great! Gardner.
Gardner FStayed late to help with turn in. Excellent and knowledgeable. Thank you
PATRICK MExtremely helpful.
Keith KFast and friendly service that you don't see too often anymore.
Raul TNo recommendations at this time. This U-Haul service provider did an excellent job of managing my request on very short notice.
Ivan VNothing
Liz WThe lady at the front desk was awesome! Very polite and great customer service.
LARS GLocation’s equipment was organized very well and easy to get trailer in and out. Very much appreciated, Thanks so much!
Kevin SUsed this place as a pick up before and i was very happy with the service i recived
Carlos EThe personnel at the pick-up and drop off location were courteous, extremely helpful and deserve recognition.
Benjamin MKeep doing the excellent job she is doing! Have used uhaul services many times over the years but the kind lady in charge at this one provided the best service I have ever had. She knew her business answered all my questions, was patient and quickly had me rolling in the truck I needed. Thank you!!
Bertha CVery friendly l, fast service.
Aaron PThe staff was friendly and helpful
Tara PFriendly and clear signage
Alexis CBeautiful experience
Ray RCan’t beat the friendliness of the staff and the willingness to help you however she can.
Michael TFantastic customer service
Michael TFast, friendly and helpful. Overall, it was a nice experience.
james HThey had the rental we needed and the service was quick. The location is a little small but it’s a neighborhood U-Haul.
juan aI dropped off the trailer after hours on a Saturday. Called them Monday morning to let them know I had left the trailer and she had already checked it in and closed it out. Awesome service! I would recommend this location to anyone needing a U-Haul.
Rodney MWry easy drop off welcoming and inviting
kevin cProfessional service all around. No improvement is needed.
Patrick MThe truck pulled hard to the right. I had a very hard time keeping the truck on the road. You made me pay for bringing a vehicle in very bad condition so you could fix its problems.
jim sShe was very friendly and helpful.
Sara BWe only dropped off at this location. It was a very different type of location making it difficult to compare to our pick up experience.
ELoise DNothing to improve, service was prompt and thorough.
CHRIS JAmazing management and customer service!
Jennifer DFees. Ease of use. It may be, or at least SHOULD be illegal to advertise 20 dollars per day, because two days cost me hundreds of dollars in the end. The 24 hour phone pick up service COULD be game changing, but it puts all the work on the customer! ID and questions? Understandable. Taking pictures and making me let you call two friends to vouch for me? Ridiculous. I'm PAYING you money to use the truck. If I have to replace fuel, clean the unit, AND provide references, it should be free to use the truck. I'm doing everything!
Trevor AFriendly service and easy in / out
Amy SKeep up the good work. Great location, and enjoyed talking with the representative
Todd KMaybe more varieties of equipment. Otherwise great service and people who will help you out any way that is possible for them.
Michael TOutstanding customer service.
Cameron JWe're frequent Uhaul truck renters and we fully recommend the Happy Valley location for everyone. She is super helpful and very friendly. Several times she's made our day with great conversations and laughs.
Javier CUpon arrival at about 3pm on 5/5/22, a day early than I was supposed to return the trailer. They were closed. There was a note on the door starting so and times. I dropped trailer off and left voicemail on their phone. No one contacted me (which is okay) about the trailer. I was not able to complete the online drop off instructions due to it telling me I did not have a contract. Stems back to where I picked up the trailer. Also I wanted to return the trailer to J&J pipe because it was closer to my house and Uhaul made me change the location. This is not the first time that has happened.
Marvin BThe lady helping us was simply amazing and super nice .
Lorenzo VExtremely helpful and accommodating owner. Truck was in great shape and ran and drove very well. We will rent from this place again when we need a Uhaul truck.
richard bFast and friendly service. Clean and safe equipment!
Todd E