Great facility and wonderful staff. Have used these units off and on for years
Ann B | Overall ExperienceCustomer Reviews for AAA Self Storage Inc.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The folks who run this facility were very nice and always helpful.
James P | Overall ExperienceI liked the facilities, access was 24/7 which fit my needs with a gate code. Staff was only available during regular business hours and not on weekends. Administratively, the crew was not up to speed on information, and didn't have the rules straight. It depended on who was working as to answering any questions about my rental agreement.
Randy J | Overall ExperienceVery pleased with the facility
Jonathan M | Overall ExperienceThe staff was very friendly. The units are clean and well maintained.
Kenneth H | Overall ExperienceGood location, friendly staff
Bev A | Overall ExperienceUsed storage there for over 16 years. Chris offered clean well kept units. Suffered no damage to my belongings in all those years.
MYLES S | Overall ExperienceAll of my sentimental things were DESTROYED by mouse urine and mouse feces. I spoke to 3 different people to put a claim in they all said there is nothing they can do. I do NOT recommend putting anything of value at this facility.
Kathleen B | Overall ExperienceA nice experience. Staff was friendly, approachable and knowledgeable!
Peg C | Overall ExperienceAll was five stars, except that the ENTRY and exit GATE codes were sometimes slow to respond. The electric gate can take a long time to open up. The owners may wish to leave a phone number inside the complex to call off hours in case of gate malfunction. Otherwise, AAA Storage was a clean, very nice self storage complex at an excellent location.
KATHERINE M | Overall ExperienceThis storage facility is wonderful!
rob k | Overall Experiencethanks
Kevin L | Overall ExperienceAbsolutely no issues during the 3 years of renting. I loved the location as it the facility is close to the highway and to route 3A.
Richard D | Overall ExperienceGreat place! Always friendly !
Michael S | Overall Experiencekeypad on the exiting gate did not always work properly. Eventually I got out but it took longer than it should
Ronald T | Overall ExperienceI am so impressed with the customer service as the staff have been available and helpful in communication and pleasantness. The facility is clean, works very well, and met my needs perfectly. I recommend this facility wholeheartedly.
Caren W | Overall ExperienceVery helpful, good explanation of how things work
Margaret C | Overall ExperienceClean, always accessible. Friendly,Understanding and Professional staff, eager to satisfy customers.Thank you for offering and maintaining a quality service.
DONNA B | Overall ExperienceClean and convenient. Climate controlled storage kept our materials dry and free from mildew
Paul A | Overall ExperienceFive stars! Professional facility with excellent staff! As a homebuilder, we have leased numerous units here over the last 10 years and always had our expectations exceeded Highly recommend
JOHN D | Overall ExperienceJim was fantastic! Super staff and clean, well maintained facility. Thanks for 2 years of great service and for peace of mind for my husband and I to keep all our belongings safe until we found our ‘forever’ home!
Marisa J | Overall ExperienceGreat experience. Professional and courteous staff. Chris always helped me. I hope he is doing well. You Gus are great keep up the good work. Thanks again John
John M | Overall ExperienceThank you for keeping our things safe. Great service!
VINCENT G | Overall ExperienceA++ experience, highly recommended AAA storage.
Timothy T | Overall ExperienceThis facility has nearly exclusively broken down vehicles parked in the available parking spaces. There was a sofa left to rot near my van. And the space next to mine had a trailer with only flat tires on it. The trailer had a pile of carpet underlay on part of it that was left to mold in the open. It kind of felt like a junk yard.
Lynette E | Overall ExperienceGreat units; clean, safe & secure!
ANGELA D | Overall ExperiencePerfect for my needs
Ross S | Overall ExperienceHaven’t seen the reversal of charges show up on my credit card pending report yet. I paid one month in advance and was told that will be refunded when I moved out.
SAMUEL J | Overall ExperienceEverything was great
SUSAN J | Overall ExperienceI rented an outside and climate controlled for over 3 years.I found the management to be very helpful and cooperative during this time.
JERRY C | Overall ExperienceGreat place GREAT staff
BERNARD Y | Overall Experience