Mr. Ruben is great to work with!! No matter what need I have for U-Haul equipment, he always has exactly what I need at a reasonable price!! Thank you Mr. Ruben!!
Lee S
Customer Reviews for A&A Mini Storage No 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks Reuben!!!
Al TExcellent customer service
JAMES GRueben was wonderful! So helpful and so kind! Thank you! Carla
Carla LVery friendly
ANTONIO Othe representative was knowledgeable.
RICHARD LRueben was amazing. Great guy.
Perry KThe dealer sent me out on a 2k mile drive with a flat spotted tire with not tread on a big portion of it. Trailer light didnt work and cleared me to go. The brake system was out of adjustment and left me stranded for 4 hours. I would like a refund or a discount on the bill
Cody ARuben is excellent!
Al TNothing, Ruben at the counter was great and the process was smooth sailing from pick up to return.
ADAM RTHE OWNER WAS VERY COURTEOUS AND HELPFUL. HE MADE THE WHOLE EXPERIENCE EASY.
Lyle LRuben is extremely helpful. I've been renting from him for years. Definitely recommended!
Jason MRuben was very professional and quite helpful.
CLYDE DVery helpful and friendly service.
Troy CIncrease the hours the office is open at that location.
Wilbur HGreat experience! Very easy to schedule/reserve U-Haul trailer online and pickup /return was a breeze. Highly recommended!
MARK KRuben is always friendly and helpful, he’s my local go to U-Haul dealer.
LANELLE Bno comment
RITA HRuben is great!
KENNETH TI was greeted by the owner on arrival and the requested trailer was ready for my use. Registration was relatively short and I was quickly on my way. Again, on returning the trailer I was again greeted in the parking lot by the owner who moved another rental vehicle to simplify my maneuvering the large trailer into a parking space. I was charged what was advertised and received my invoice via email. A good experience overall.
Frank SGreat owner and excellent service! I highly recommend this business.
Michael LRubin iis a very friendly man. I have been here several times and will continue to go back when I need a Uhaul!
WILLIAM CThank you for being so helpful and easy to work with.
LORI WRuben has always been very easy to work with. Highly recommend.
DAVID WEmployees are nice, knowledgeable and respectful
Michael BWorked perfect for my .needs
James BRuben was professional and very respectful. He also had a depth of knowledge about the product along with an understanding of the issues a customer might have with towing and all that. He is a the type of person you should ensure stays on the U-Haul team! I will be using this U-Haul facility when ever I need a trailer or truck. I certainly will recommend this location because of Rubens customer service and integrity.
Devel CGreat customer service
DOUGLAS RRubin was all anyone could expect. Polite helpful efficient!
GARY WA&A mini storage was so friendly and so helpful! He was ready when I got there, helped me load the trailer and helped me figure out the adapter that I didn’t have. I rent uhauls for every family vacation and this location was by far the most personable and friendly!
Amanda PBest location on the planet!
Michael SThank you for a variety of rental options and super easy pick up and drop off as well. The cargo trailer I rented kept all my stuff dry over the rainy weekend.
Lee SRuben is very friendly
WILLIAM CGreat customer service.
CHARLES LI was very pleased with the man who helped me get do you have that I needed and provided the dolly and blankets at very nice prices showed me everything I needed to know because it had been in so long since I had rented one. U-Haul was nice and it was just right for what I needed and I pray this guy his name is Ruben and he's in Georgetown Texas at one of their U-Haul centers on road to 2338 he should be mentioned as a good salesperson and help her
KATHERINE HGreat rental experience. Would highly recommend this operation to anyone looking to rent a trailer or a truck.
Michael SGentlemen at the desk was extremely polite and friendelete
CHARLES KFriendly and helpful
MOLLY GExcellent experience, easy and way affordable. Will use them for any needs in the future.
CULLEN HDropped off the trailer. No-one at the location.
Kelly YSelf service location ….. I didn’t have any contact with anyone, just unhooked the trailer and left my receipt paperwork in the box. U-haul is a well run business.
DANIEL ANothing. It was great. Ruben was very helpful and kind.
CONSTANCE MGreat employee. Reserved the trailer and picked it up with no problems. Will go there again.
RALPH BHad problems using the mobile app, it is very slow
OSCAR MHave rented here several times before. Ruben was again very helpful, professional, courteous and patient. The equipment I needed has always been in excellent condition and clean. Will rent here again when the need arises.
Philip SNo recommendation, Ruben was super efficient, had everything ready, answered my questions and was very responsive to some last minute changes I needed. Highly Recommend!!
JOHN NRueben is the best. It was the easiest process with him.
LEE DNothing. Rubin was great!
THOMAS CHe was very helpful to my specific needs in my move to out of state
Claudio SThe parking location is small, poorly graded, big mud hole in the middle of the parking area, tall weeds in the back of parking Space making it difficult to take required drop-off pictures. Business was closed at drop-off, so no contact made with personnel.
Frank VOwner was very accommodating and friendly. Have rented from here several times. I have always had a great experience.
GREGORY NWill definitely rent from y’all again. Thank you!
Daniel HThe gentleman was very nice and helpful.
STERLING WThe office was not open so I dd not interact with them. Luckily they had a spot available outside the gate. The return was easy and the lockbox was easy to locate. Overall a good experience.
CHRISTOPHER HAmazing service
JOMEO WGood service
Rey OReuben lied to me and is dishonest. He should not be a Uhaul location. There is another better location. 25 miles away. I recommend you cancel his contract.
Mark EFriendly, fast service, interior truck was clean. Very helpful with supply selection.
Natasha CRueben was very nice and efficient. Excellent!
Glen MVery nice employee. Quick and easy return. The parking area was full at the time I dropped off. But the employee quickly cleared an area for me to drop off.
JONATHAN SOur tire on our trailer blew and caught fire close to the end of our trip. The fire dept said it was probably a faulty brake system on the trailer which is why it caught fire. We were on the phone having to prove what happened by taking pictures and explaining several times what happened before they would send someone to get the trailer. If it weren’t for the help of passers by our car would have caught on fire as well. We were offered no apologies or compensation for the incident even on the phone or when I went to return the truck after we finally were able to unload it.
STEPHANIE GA bit out of the way from where we were at. I requested to return in Jarrel but this is the location we got. Another 25 minutes out of the way. But all OK. After hours drop. Didnt interact
Frances DRuben went above and beyond to help me get a trailer for my move fast! He was courteous and extremely helpful! I will definitely call him again for any uhaul needs.
HELEN H