Provide a working vehicle. We had to buy stuff to fix the trailer and U-Haul refused to reimburse me. Our 12 hour trip ended up taking 18 hours to make repairs. We should have been compensated for this. We have another trip requiring a truck but I not inclined to use U-Haul again.
RODNEY H
Customer Reviews for A&A Mini Storage No 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ruben Vidal at the 7135 Williams Dr location in Georgetown Tx was probably the best U-Haul agent we have ever encountered, and we have rented from U-Haul over several decades!!
Glenda SRuben was great to work with.
Trudi Bnull
Myeun Hnull
Kristi Mnull
GREGORY Bnull
JOHAN-CARL SVery helpful and friendly.
CHARLES TRuben was great to work with.
MATTHEW KGreat owner and excellent service! I highly recommend this business.
MICHAEL LThank you for being so helpful and easy to work with.
Jason WRubin iis a very friendly man. I have been here several times and will continue to go back when I need a Uhaul!
william cI was greeted by the owner on arrival and the requested trailer was ready for my use. Registration was relatively short and I was quickly on my way. Again, on returning the trailer I was again greeted in the parking lot by the owner who moved another rental vehicle to simplify my maneuvering the large trailer into a parking space. I was charged what was advertised and received my invoice via email. A good experience overall.
Frank SRuben is great!
KENNETH Tnull
Paul SRuben is always friendly and helpful, he's my local go to U-Haul dealer.
LaNelle BGreat experience! Very easy to schedule/reserve U-Haul trailer online and pickup /return was a breeze. Highly recommended!
MARK KIncrease the hours the office is open at that location.
Wilbur HVery helpful and friendly service.
Troy Cnull
Albert LRuben was very professional and quite helpful.
CLYDE DRuben is extremely helpful. I've been renting from him for years.Definitely recommended!
Jason MTHE OWNER WAS VERY COURTEOUS AND HELPFUL. HE MADE THE WHOLE EXPERIENCE EASY.
Lyle LNothing, Ruben at the counter was great and the process was smooth sailing from pick up to return.
ADAM RRuben is excellent!
ALVIN TRueben was amazing. Great guy.
Perry KRueben was wonderful!So helpful and so kind!Thank you!Carla
Carla LThanks Reuben!!!
ALVIN TMr. Ruben is great to work with!! No matter what need I have for U-Haul equipment, he always has exactly what I need at a reasonable price!! Thank you Mr. Ruben!!
Lee Snull
JOHN NMr. Ruben is great to work with!! No matter what need I have for U-Haul equipment, he always has exactly what I need at a reasonable price!! Thank you Mr. Ruben!!
Lee SThanks Reuben!!!
Al TExcellent customer service
JAMES GRueben was wonderful! So helpful and so kind! Thank you! Carla
Carla LVery friendly
ANTONIO Othe representative was knowledgeable.
RICHARD LRueben was amazing. Great guy.
Perry KThe dealer sent me out on a 2k mile drive with a flat spotted tire with not tread on a big portion of it. Trailer light didnt work and cleared me to go. The brake system was out of adjustment and left me stranded for 4 hours. I would like a refund or a discount on the bill
Cody ARuben is excellent!
Al TNothing, Ruben at the counter was great and the process was smooth sailing from pick up to return.
ADAM RTHE OWNER WAS VERY COURTEOUS AND HELPFUL. HE MADE THE WHOLE EXPERIENCE EASY.
Lyle LRuben is extremely helpful. I've been renting from him for years. Definitely recommended!
Jason MRuben was very professional and quite helpful.
CLYDE DVery helpful and friendly service.
Troy CIncrease the hours the office is open at that location.
Wilbur HGreat experience! Very easy to schedule/reserve U-Haul trailer online and pickup /return was a breeze. Highly recommended!
MARK KRuben is always friendly and helpful, he’s my local go to U-Haul dealer.
LANELLE Bno comment
RITA HRuben is great!
KENNETH TI was greeted by the owner on arrival and the requested trailer was ready for my use. Registration was relatively short and I was quickly on my way. Again, on returning the trailer I was again greeted in the parking lot by the owner who moved another rental vehicle to simplify my maneuvering the large trailer into a parking space. I was charged what was advertised and received my invoice via email. A good experience overall.
Frank SGreat owner and excellent service! I highly recommend this business.
Michael LRubin iis a very friendly man. I have been here several times and will continue to go back when I need a Uhaul!
WILLIAM CThank you for being so helpful and easy to work with.
LORI WRuben has always been very easy to work with. Highly recommend.
DAVID WEmployees are nice, knowledgeable and respectful
Michael BWorked perfect for my .needs
James BRuben was professional and very respectful. He also had a depth of knowledge about the product along with an understanding of the issues a customer might have with towing and all that. He is a the type of person you should ensure stays on the U-Haul team! I will be using this U-Haul facility when ever I need a trailer or truck. I certainly will recommend this location because of Rubens customer service and integrity.
Devel CGreat customer service
DOUGLAS RRubin was all anyone could expect. Polite helpful efficient!
GARY WA&A mini storage was so friendly and so helpful! He was ready when I got there, helped me load the trailer and helped me figure out the adapter that I didn’t have. I rent uhauls for every family vacation and this location was by far the most personable and friendly!
Amanda PBest location on the planet!
Michael SThank you for a variety of rental options and super easy pick up and drop off as well. The cargo trailer I rented kept all my stuff dry over the rainy weekend.
Lee SRuben is very friendly
WILLIAM CGreat customer service.
CHARLES LI was very pleased with the man who helped me get do you have that I needed and provided the dolly and blankets at very nice prices showed me everything I needed to know because it had been in so long since I had rented one. U-Haul was nice and it was just right for what I needed and I pray this guy his name is Ruben and he's in Georgetown Texas at one of their U-Haul centers on road to 2338 he should be mentioned as a good salesperson and help her
KATHERINE HGreat rental experience. Would highly recommend this operation to anyone looking to rent a trailer or a truck.
Michael SGentlemen at the desk was extremely polite and friendelete
CHARLES KFriendly and helpful
MOLLY GExcellent experience, easy and way affordable. Will use them for any needs in the future.
CULLEN HDropped off the trailer. No-one at the location.
Kelly YSelf service location ….. I didn’t have any contact with anyone, just unhooked the trailer and left my receipt paperwork in the box. U-haul is a well run business.
DANIEL ANothing. It was great. Ruben was very helpful and kind.
CONSTANCE M