Woman in Montrose location is top tier. Kind, patient and knowledgeable!
VICKI C
Customer Reviews for A&S Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These folks took good care of us and explained everything very well.
JOHN LArt and Sharon are the best!
CHRISTOPHER AThe location was closed at 11am so I did not get to interact with anyone
DAVID SThe woman that helped me was so friendly and extremely helpful to include helping me get trailer off my hitch. Very knowledgeable and answered all my questions. Would definitely go here again.
VIRGINIA OThe owners of the place were amazing. Really wonderful experience. The best I've had with U-Haul.
BRIAN FI didn't have any problems. The van was very clean and had gas in it to start my trip.
ERNEST HVery friendly. Easy to deal with. Great people to talk to. Would definitely rent from them again.
FRANK NThis particular location is operated by a wonderful Wife and Husband team. Their combined expertise will always ensure that you receive the right equipment for the moving job. They are a joy to deal with.
CARMEN OCheerful and helpful.
KAREN VArt and Sharon are the most wonderful and kind owners. They always make me feel welcomed and at home. Great service.
CARMEN OThanks so much
MARCIA AThe customer service at A&S was top notch. They were friendly and professional. Did everything they could to help us and provide the best service possible. I cannot say enough good things about them.
Christy WWas a overall positive experience. Very pleased and fit the budget.
DAWN JBrand new truck. Easy in easy out
Simon FVery professional and friendly. Definitely will use and recommend U-Haul again
JOSEPH BWindshield wipers streak like crazy- making it horrible to drive at night with rain.
GERALD ASharon at A&S Auto Parts was very helpful in setting up the rental and helping decide what size of truck we needed. She also gave some useful suggestions about loading and driving.
Andrew CU-Haul corporate drops the ball again here not notifying this location I was dropping off. The lady working was incredibly friendly and took it all in stride. Very nice experience.
Craig AThey could not have been more helpful in getting me hooked up and on my way
Karen BGreat customer care service!! Walked me through all I needed to know before leaving g the lot!! Highly recommended!!
Jennifer TThe folks at A&S are always professional and helpful whenever we rent a truck from them. We enjoy doing business with them and plan to continue doing so. We highly recommend them.
ROBERT CSecond time I've used them. They usually have what I need available and pick up is close to home which is nice because I usually only pick up supplies from hardware store.
Faith SEverything was good.
susquehanna cEverything was good.
susquehanna cEverything was good.
susquehanna cSharon is always helpful when we rent. We r repeat customers!
Jane PWas very satisfied at the drop off location. She was able to refund the $12 for the dolly rental. Once again I could not finalize on the app. So the lady at A&S finished it. Thank you again A&S Auto Rental
Tonya BTHis is THE BEST Uhaul location! I use Uhaul a lot and A&S are THE BEST!
Anne AThe U-Haul in-store representative "Sharon" is very personable & professional as is her co-worker (who's name I don't recall). My rental was clean and ready to pick up on my arrival and the "paperwork" process is extremely efficient!
David BAwesome experience. Workers were so kind and informative.
Vincent BGreat experience with a lady by the name of Sharon. She was very helpful to us!
Timothy MThank you
robert cWe have rented trucks from this location serveral times. They have always been professional and helped us with our rentals. We recommend them highly.
Robert CThe woman who helped me (Sharon, I think?) was fantastic. I had to change my pickup location to her site last minute and she took it all in stride. She helped me with some technical problems during check in and made me feel comfortable driving what felt like a GIANT truck. What a great experience after learning the the truck I needed was not available from the location I had intended to work with!
LAURA KThis location is run by the nicest people! I’ve rented trucks from them on many occasions, outstanding, customer service!
Kevin MMake sure there's gas in truck and not downgrade your reservation
Marie TA&S Auto Parts did their job but U-HAUL over charged me and the customer service from U-HAUL was rude and not very helpful. Your phone app needs a lot of work. Your dealers need the ability to override the computer system to help the customer.
John hVery helpful and very pleasant. I will definitely recommend this location to friends and family!
pamela yThese folks were very nice. I went in and told them about the damage the tow dolly had and the guys came in after me Announcing the damage as if I didn’t just tell the lady of the damage. Overall the lady was very nice. She knows my family and was asking about the death we just had and she was sweet about it. I liked her a lot
Correen REasy and pleasant drop off. Great Customer Service.
Mark GArt and Sharon are excellent !!!!
lawrence fArt and Sharon were very helpful, informative, and friendly. I would recommend them to family and friends, and they would be my first choice in the future for any Uhaul needs.
JEFF VExcellent service!
Daniel PVery friendly
Carolyn PVery friendly great service.
Albert SSharon helped us get our reserved vehicle. She was highly competent, personable, knowledgeable, and a joy to deal with. I was very impressed with her customer service and would even go so far to say that even though Binghamton is more convenient (there were no trucks available so I drove 40 minutes to Montrose for the truck) I'd recommend going to Montrose just for Sharon, every time.
jULIE AProblems with the app
Anna FOur rental from A&S Auto Parts in Montrose, PA went very well. Our check in was well done and the truck was available when we needed it. We highly recommend A&S Auto Parts and plan to rent from them again.
Robert CQuick and efficient !
Kevin JOriginal rental agreement was on Chenango Street in Binghamton N.Y. Called the morning of rental to verify equipment. Was told all go. Upon arrival equipment was not available. Wasted two hours. Not a happy customer
leonard cA & S is a great small business that does this. They were very helpful. I didn’t originally book the truck at their location though. Originally booked it at a place down the road from where I needed it. The booking got changed though without much knowledge or confirmation. It was another 10 miles away from where I needed it and therefore probably cost me an extra $30+ dollars.
Lee A