Customer Reviews for Abbys
(U-Haul Neighborhood Dealer)

53 reviews

901 S Sumner St   Pampa, TX 79065

(806) 669-1857

Location Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 6 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(806) 669-1857

901 S Sumner St
Pampa, TX 79065

Services at this Location:

Location Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 6 pm
  • Saturday - Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

First tried to pick up at lot and then she called and said truck was at main business then went there. The people were great but the no person pick up stinks. You should give a local number to call because national phone for uhaul is awful.

Shirley R. 
Rating:
5.0

Great service keep doing what you're doing!

NATALIE H. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Everything was excellent, rental went smoothly and will use again.

Joey M. 
Rating:
1.0

Location did not have an office and had to go to another pick up location to do the paper.

Quanah G. 
Rating:
4.0

I don't know which location didn't tell me the correct information. The lady at the pickup location said the drop off location would refund my cash deposit when I dropped off the trailer. However the guy there said he didn't have cash and I would get a check in a week or so. So someone needs to have a chat with whichever one isn't right.

Gary H. 
Rating:
5.0

Equipment that was reserved a week in advance was not available.

John D. 
Rating:
1.0

Booked a 26' truck online. Called the location and they only had a 20' available. Uhaul customer service was rude and told me the closest 26' truck was 45mins away. Why the website let me book a 26' when one wasn't available is ridiculous! I've used many uhauls and this isn't the first time. If there was ANY other reasonable option I would never use uhaul again.

Wade M. 
Rating:
5.0

Super nice and very easy to work with. I wish it could always be that easy.

RANDY R. 
Rating:
2.0

It would help to get the trailer when we are guaranteed to get it on.

Josh G. 
Rating:
5.0

Very friendly and knowledgeable, hooked up the trailer.

Margarita M. 
Rating:
3.0

No one was at the location when I dropped off the trailer. No store hours posted that I could see.

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

Kathie D. 
Rating:
5.0

Smaller lighter trailers and an option for one day use

gary L. 
Rating:
3.0

Did not drop off at this location.

Ricky D. 
Rating:
5.0

The rental pick up was actually at Winks on Brown St in Pampa Tx. Excellent customer service!!

Desirae H. 
Rating:
3.0

Customer did not leave a comment.

RICHARD L. 
Rating:
4.0

Customer did not leave a comment.

KRISTOPHER KARL K. 
Rating:
5.0

Customer did not leave a comment.

JOEL V. 
Rating:
1.0

Called customer service and told them that no one was there.they called back and said rep was running late.30 minutes went by and the older man finally shows up.did not do an inspection on it,just drove off with it.Argued with me about my deposit.overall bad trip ever..

MELITA L. 
Rating:
3.0

This location was ok ...it was trouble prior & the canceling of my original truck & then having to rent a smaller truck & a trailer to fit everything in paying even more than had I just got the truck I requested & all the equipment I requested ...I will NEVER use Uhaul again .

DAWN H. 
Rating:
3.0

Customer did not leave a comment.

CONNIE M. 
Rating:
2.0

Customer did not leave a comment.

Steven G. 
Rating:
3.0

Corporate uhaul needs to update their records to reflect that the 901 sumner st location is closed on Saturdays. Only someone driving by stopped and let me know on the weekends that I had to go to the other Pampa location.

ERIC V. 
Rating:
5.0

Quick and easy service. Respectful worker. I will strongly suggest this location to friends and family.

Jason D. 
Rating:
4.0

This place may not be is new or as clean as where I Ickes up the trailor but this IS a very friendly home town type store and the people there were very hospitable

Frank S. 
Rating:
3.0

After hearing our experience with the UHaul from pick up location he worked with us on overage of truck miles. Which by way was out of our control due to having to go out of our way to pick up truck take it back and having to find someplace to store it. Thank you for all you did for us.

ANNA C. 
Rating:
1.0

Truck should be at the location on the rental contract. The customer should not have to wait for someone who never arrived before calling customer service to find out where the truck was at.

DAVID W. 
Rating:
1.0

trailer was at different location

william C. 
Rating:
3.0

Customer did not leave a comment.

SERGIO S. 
Rating:
5.0

All good. Personnel was very friendly

DARYL A. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
4.0

Customer did not leave a comment.

Candy A. 
Rating:
5.0

Customer did not leave a comment.

kay W. 
Rating:
4.0

Had a great visit with the owner, was in /out quickly and efficiently. Great small town USA location.

LANSE F. 
Rating:
3.0

Customer did not leave a comment.

RUTH W. 
Rating:
1.0

Place was closed with a note saying to deliver the trailer to the other uhaul place in town

MATTHEW D. 
Rating:
3.0

did not go to Abbeys. Apparently they are closed. Had to go to Winks for pick-up. No problems there - things went well.

jeff C. 
Rating:
1.0

This place should not be affiliated with U-haul. There isn't enough room on the premises for more than one truck.

LEIGH ANNE L. 
Rating:
5.0

This location was great. However, Uhaul as a company is horrible. They messed up everything I can think of on our reservation. They also are very low on trucks. Use someone else.

KATHERINE L. 
Rating:
4.0

The equipment was reserved in Borger and then had to be picked up in Pampa. Advance notice would be much better than being called the day prior to your reservation.

JODI S. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
4.0

Customer did not leave a comment.

DARRELL D. 
Rating:
5.0

Everything was great. In pampa they even helped with the hook up and plugs. Really sweet service.

CHRISTINA S. 
Rating:
3.0

Customer did not leave a comment.

CARL L. 
Rating:
3.0

Customer did not leave a comment.

CHARLES H. 
Rating:
4.0

Customer did not leave a comment.

JEFFERY L. 
Rating:
4.0

Very easy to work with and helpful.

Jack M. 
Rating:
4.0

I had never rented a trailer before. The experience was overall very good.Service was good.My only complaint is that it rained whileI had the trailer and there was a leak, some of my contents got very wet. need to remedy that problem

DENIA C. 
Rating:
1.0

Customer did not leave a comment.

DAWN W. 
Rating:
3.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

Bopha L. 
Rating:
3.0

While the trailer I reserved WAS at the correct location, the 1/800 reservation people did not seem to know this. They told us we would have to drive to another town to pick up the correct size trailer. It took a half dozen calls/messages to get everybody on the same page. People were nice, just not informed. The actual trailer worked fine once we picked it up.

No reviews have been submitted for this location.

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