Booked a 26' truck online. Called the location and they only had a 20' available. Uhaul customer service was rude and told me the closest 26' truck was 45mins away. Why the website let me book a 26' when one wasn't available is ridiculous! I've used many uhauls and this isn't the first time. If there was ANY other reasonable option I would never use uhaul again.Wade M.
Customer Reviews for Abbys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Smaller lighter trailers and an option for one day usegary L.
Customer did not leave a comment.KRISTOPHER KARL K.
Customer did not leave a comment.JOEL V.
This location was ok ...it was trouble prior & the canceling of my original truck & then having to rent a smaller truck & a trailer to fit everything in paying even more than had I just got the truck I requested & all the equipment I requested ...I will NEVER use Uhaul again .DAWN H.
Customer did not leave a comment.CONNIE M.
Corporate uhaul needs to update their records to reflect that the 901 sumner st location is closed on Saturdays. Only someone driving by stopped and let me know on the weekends that I had to go to the other Pampa location.ERIC V.
Truck should be at the location on the rental contract. The customer should not have to wait for someone who never arrived before calling customer service to find out where the truck was at.DAVID W.
Customer did not leave a comment.SERGIO S.
Had a great visit with the owner, was in /out quickly and efficiently. Great small town USA location.LANSE F.
Customer did not leave a comment.CHARLES H.
Customer did not leave a comment.JEFFERY L.
Customer did not leave a comment.DAWN W.
Customer did not leave a comment.Bopha L.