Customer Reviews for ABC Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ABC Self Storage

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Stephen C.
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Customer did not leave a comment.

PATRICK R.
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Friendly, fair and very helpful! We had a great experience.

Susan T.
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Customer did not leave a comment.

Russell D.
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Customer did not leave a comment.

ANDREW B.
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Customer did not leave a comment.

Tracy L.
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Great customer service great professionalism and the rental was a van great size

Winston H.
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Knowledgeable. Friendly, good product, good price. This place is well run. Hots off to Davey..big help!

MICHAEL D.
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Met me at the door - all was great!

Dilip P.
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The truck was so noisy like helicopter gives earache and other big problem was the truck gear was keep changing in to low gear. Not satisfied at all

Timothy J.
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Customer did not leave a comment.

Marcea G.
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We literally pulled in, the employee was right there, he looked at the contract and said everything is all set. We left. 5 min tops!

Jim C.
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Great customer service

JOe M.
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Customer did not leave a comment.

Colleen V.
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We noticed after we got back to Charleston that the brakes were wired incorrectly so when you signaled in the truck to turn left, the trailer signaled it was turning right. I notified upon return, however, they didn't seem like it was a big deal and more than likely won't take care of it, but this is a big safety concern especially when in traffic.

EUGENE G.
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These folks are awesome, they should be the ones that are recommended to pick up from. I will be going back to Beaufort in the near future to move more stuff up to Tennessee, and you can be sure that these are the folks that I'll be renting from. They went way out of they're way to help with a vehicle trailer rental and did it with a smile. KUDOS to these folks.

Michele R.
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Customer did not leave a comment.

Belinda D.
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I have a broken back and climbing into the truck was almost impossible. U haul lady actually shoved me up. I truly believe she was awesome

Michele R.
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Customer did not leave a comment.

Gina F.
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Customer did not leave a comment.

Charles S.
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James R.
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Steve T.
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Very helpful staff. Will be back again.

Abraham P.
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Customer did not leave a comment.

JULIE S.
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Philip G.
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This drop-off location is easy and close as compared to 35 Parris Island Gateway

Shan A.
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Customer did not leave a comment.

Kimberly V.
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I was missing some items I requested for my move.

Robert L C.
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Customer did not leave a comment.

margerat B.
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Customer did not leave a comment.

Donald G.
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the representative on site was Ms. Pat Gavin, and she was EXCELLENT. Very professional, well versed in the IT systems in play, and COVID-protected at all times during my meetings with her. It would be great if U Haul corporate offices could send her a congratulatory note, and maybe a little cash bonus too! V/R, Donald G.

paul T.
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WHEN I RETURNED TRUCK TO LICKY MART OFF HWY 67 I PASSED 6 DIFFERNT LOCATIONS AND GO ALMOST 25-30 MILES PAST THEM TO GO TO THE LOCATION TO DROP IT OFF. I SHOULDN'T HAVE TO PAY FOR ALL THE WXTRA MOLES TO TIRN IN THE TRUCK PASSING ALL THESE LOCATIONS. DROP OFF ADDRESS SAID STATESBORO. GA. BUT HAD TO BRING FURNITUR TO PORTAL THEN HAD TO TAKE IT FROM PORTAL. GA TO REGISTER . HA. COULD YOU PLEASE LOOK INTO THIS AND PLEASE ADJUST CHARGES TO MY CARD. I'VE BEEN INABLE TO WORK BECAUSE OF MY DISABILTY SURGERY S ON A VERY LIMITED FINDS. PICK UP AND DROP OFF UHAUL LOCATIONS WJERE EXCEPTIONAL. AND I TURNED IN THE BERY NEXT DAY MOT THE TWO DAYS I WAS ALLOWED TO KEEP. AND THE ONLY NEGATIVE THING IS HAVING TO HOLD FOR 30 MI ITES PLUS AT TIMES THANKS FOR MY GREAT EXPERIENCE.

Michael A.
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Quick and friendly service!

Eric S.
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Had to hook up trailer myself, hard to check brake lights without assistance

Frankie M.
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Don't allow Beaufort self storage at 1721 Ribaut Rd Port Royal, SC 29935 to rent any more U-Haul equipment. I was originally supposed to pick up a car hauler from them. I called them the day before (Saturday) to confirm my reservation. They told me that they didn't have anymore and referee me to ABC self storage. ABC self storage is closed on the day I was supposed to pick up the car hauler (Sunday). If I wasn't proactive in ensuring my reservation, I wouldn't have found out until Sunday morning that I didn't have my confirmed rental. They had no intentions of calling me to let me know. I will never do business with them again.

Clyde C.
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Original drop location was Paris Island Gateway. No agents on duty. Tried contact phone numbers to no avail. We're not accepting messages. Phone box was full. Parris Island Gateway location a complete nightmare. Not a good experience.

Kimberly R.
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Quick service and very friendly staff. My second time working with them and they're always wonderful.

TAYLOR D.
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Great experience! Everything is clean and easy to see. The nice woman up front was so kind and helpful!!

Kelsey J.
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Drop off was simple, just drop the keys and go.

SEAN B.
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Clean truck and working moving equipment!

Megan T.
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Customer did not leave a comment.

NICHOLASJ K.
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Y'all were great.

donna M.
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Customer did not leave a comment.

NANCY C.
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Always helpful and pleasant. They really do a great job..

Kenneth S.
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All was good

Joseph F.
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Customer did not leave a comment.

bruce M.
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No issues, quick checkout. Thank you.

STEVE A.
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As it was raining cats and dogs, the reason I rented the van, having equipment under a canopy would have made things even nicer. Other wise couldn't have asked for anything more

Diana H.
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The store was not professional. In appearance it was very rough. It was not clean orderly. But the person handling our rental was very kind and thoughtful. The person made the difference in the recommending this location again

Nicholas K.
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This process was amazing

Joseph H.
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Customer did not leave a comment.

James C.
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Kristen L.
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Nathaniel B.
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Customer did not leave a comment.

William N.
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Service was excellent, nothing needed.

OLYMPIA G.
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Representative was friendly and very courteous. Representative went the extra mile to ensure we had everything needed for our move.

DEAN P.
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Customer did not leave a comment.

Susan S.
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Randy Y.
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Nice doing business with you!

David I.
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Customer did not leave a comment.

Tei T.
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Customer did not leave a comment.

SIDNEY N.
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N/A

Liberty B.
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Added "D" rings on the top of inside the enclosed trailers.

Dean P.
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Customer did not leave a comment.

Dean P.
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Excellent experience... very helpful.

CHARLES S.
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Customer did not leave a comment.

John R.
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Customer did not leave a comment.

Melinda B.
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Customer did not leave a comment.

javier V.
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Overall, I had an outstanding experience at the pick up and drop off locations.

Gregory N.
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Customer did not leave a comment.

Jeanne K.
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Keep doing what you are doing! Excellent customer service. Great people! Highly recommend!

Michael C.
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Customer did not leave a comment.

James P.
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Customer did not leave a comment.

JOe M.
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Rene S.
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Any communication with this location is very difficult. Don't answer phones, mail box full, don't reply to emails. Excellent drop off location for our home for the 2 rentals though.

Lorick F.
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The drop off location I selected was 89 Sam's point Rd. It did not exist. No one was there, no uhaul signs or products on site. So I went to the 121 sea island parkway location and they were helpful.

Abraham P.
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NA

Kenneth M.
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Customer did not leave a comment.

Pat K.
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One tire inexplicably low on air towards end of trip. Gave it air and it seemed to hold it. Let them know so they could check. Friendly people. We'll be back!

Erin D.
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So friendly!!

rodney P.
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Rental was only 9 miles round trip. Rental went as expected. Good job!

Carolyn C.
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Everything went very smoothly.

emma R.
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Customer did not leave a comment.

Emanuel P.
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Double check that the key is available

Michal L.
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Customer did not leave a comment.

JOHN D.
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Customer did not leave a comment.

Lawrence Edw S.
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Customer did not leave a comment.

Kevin W.
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Customer did not leave a comment.

Kenneth S.
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Customer did not leave a comment.

John D.
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Very helpful and nice people to work with at this location.

Stephen L.
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Customer did not leave a comment.

David I.
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Customer did not leave a comment.

Mark H.
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Customer did not leave a comment.

David S.
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Online return check in would recognize my location, called and was forwarded to help center, fifteen minute hold with no answer. Unpleasant experience

Anthony W.
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Customer did not leave a comment.

James W.
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Nothing! They were great! Will rent from this location again and again!!! Will recommend you to all my family and friends!!!

Mike B.
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Customer did not leave a comment.

JOHN D.
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Customer did not leave a comment.

Kenneth M.
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Customer did not leave a comment.

Michael C.
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Customer did not leave a comment.

James M.
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Very little choice of trucks and no dolly available (which I ordered online). But service was very good.

No reviews have been submitted for this location.

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