Customer Reviews for ABJ Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ABJ Auto Service

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Dorothy M. on

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Customer did not leave a comment.

shawn E. on

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The new system y'all implemented is not very good.apparently I was the 5 the customer to have issue with it .I had reserve it the night before but still took 45 min to get it .the thing supposed to open or download to take pic of license wouldn't open not to mention if you are n bad area no reception it not gonna work.i brought it back with same amount of fuel that was in it and got charged for it .no pre trip was done except by me .I understand try to change things but some things are better left alone per say .human to human interaction is way better.as when the rep goes out with u and inspects the equipment with u .this new way I feel us as in the customers aren't gonna get a fair deal on it as to say for damages or n my case the fuel being charged.even though it was brought back with same amount it left with which was a little under 3)4 a tank.not to mention the almost hour delay cost me about a $6,000job for that day was using it for a shuttle truck to get to my trailer .plus paying my helpers for the day .but when showed up customer was very mad for being late n cancelled the move on me .think the way was being done before was much better than it is now . especially that I reserved it and still had to wait almost an hour because of the new thing they have going .I'm hoping it will get better next time .cause if not unfortunately will have to look elsewhere to get a truck.but that's my opinion not sure if it matters or not but that's my feed back other than that ive never had a problem using uhaul.

NIKOLAS D. on

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False advertisement, truck rental was $39, SERVICE CHARGE WAS $79 lol that’s more than the truck rental itself lol. Garbage company.

Zachary B. on

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Ronald A. on

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Address sent to me via U-Haul Rep that changed my preferred location to this one sent me 26 miles out of my way, don't use the address in google maps to waverly tn, U-HAUL should contact google about this issue

kris B. on

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I ordered a 26 foot from a different location on Wednesday. I got a call on Friday that the 26 foot was unavailable & the only option i had was a 20 footer from ABJ.

alan L. on

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Mary N. on

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Find a different dealer. This gentleman is very unprofessional. I was on the phone with customer service disputing the price because what the dealer was telling me was much different than what I was quoted when I made the reservation and he processed the rental anyways using the card on file. He never ask me for my card so I didnt even realize I had been charged. Uhaul did refund the difference. I will use uhaul again but not from this dealer.

wayne B. on

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i would recommend changing the address to this location to college drive. my gps didn't pick it up as 1410 hwy 70. i was on a goose hunt for more than an hour after 9 hours of driving to get a truck. the location to get the truck is no problem it's just not correct on the gps.

Matt C. on

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Customer did not leave a comment.