Customer Reviews for Above All Auto & Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Above All Auto & Towing

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Jerry M.
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Teresa J.
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Gary S.
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Gary S.
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Sherrie J.
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I had a great experience. Customer service was great. Location was great. Truck was easy to drive and comfortable😃A+

TOM C.
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Bradley B.
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There should be a link furnished to document the return of the trailer. When I returned the trailer early the business was closed and I wasn't able report it as returned.

Timothy S.
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When the signs Inside the truck says if you sweep the truck out we will give you $25 back please do ! Above All Auto was great to work with !!

ALLEN H.
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Jack V.
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Anita G.
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Zachary T.
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Rebecca H.
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Everyone at the pick up location were very helpful and answered all my questions. They even helped me hook up the trailer which I know was beyond what they needed to do. I would recommend them in the future.

Dave P.
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Kristin A.
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Tom K.
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Charles C.
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Paul I.
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Kim S.
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Larry W.
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Charles C.
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I returned the truck with MORE gas than when I picked it up, but they charged me 9.xx dollars for fuel.

Mark P.
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Had to clean inside of trailer before I could use it. I have pictures. When I went to pickup the trailer it took a long time to get the rental agreement. Later that day I got a call from haul asking about my reservations. I told them I already picked up the trailer. Had to redo things because they said I did not have a contract. I also had to unhook my trailer when I brought it back. Never had an experience this poor when I have used U Haul.

Jose G.
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DENNIS M.
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Chad M.
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CHERYL G.
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David D.
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Tim S.
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Ryan W.
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John D.
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The trailer was excellent. No improvements needed. I'll be renting it again for sure in the future A+ service as well.

RONALD M.
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They vary good to help us get the right trailer.and was very friendly.when we went trailer yes I would go back.

Steve B.
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Great facility, took 5 minutes to return equipment!

Bradley B.
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The trailer was very dirty on the outside. It looked as though it had been run through mud and not cleaned before it was returned. Not an issue that affected our experience, but it was notable.

Bradley B.
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Timothy S.
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Tim S.
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Duane M.
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WAYNE N.
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WAYNE N.
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Elaine R.
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Great service - perfect drop off for a rather sparsely populated area. I appreciate the convenience.

george S.
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NOREEN H.
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The ignition switch in the truck was faulty, and sometimes would take 20-30 tries to turn the key to get the truck started. It was a source of stress and frustration when under a time-sensitive schedule during a move. The key dropbox was VERY difficult to find during the after-hours drop-off.

mike E.
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No one was there when we dropped truck off

Valerie N.
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gary O.
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DAVID R.
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Keep up friendly service

ken T.
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The drop-off site was handy for us and everyone involved was very friendly. Keep up the good work!

Heidi C.
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Very kind and courteous associate. Can't remember her name, but she made our drop off so easy. We really were happy with our u-haul experience.

Stephen T.
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David V.
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Allan V.
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David S.
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Mike S.
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Scott K.
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The truck was dirty....we found garbage and an e cigarette on the floor . they told us they would alot extra miles and did not so we had to pay at drop off.

Karl S.
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This place is a total dump. Reeked of cigarette smoke. Staff not knowledgeable. Only had 4 moving boxes in stock.

WAYNE W.
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WAYNE N.
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DARV O.
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to much paper work !!!!!!!!

GARY L O.
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MARK E.
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BILL B.
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Penelope N.
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DEBORAH H.
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Location difficult to find and has limited hours of operation. However, staff was friendly and courteous.

William M.
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My contract ended on a Sunday. No one was at the location. I had to take the trailer off my hitch by myself without a tongue jack. I hurt my back again. PUT TONGUE JACKS ON YOUR TRAILERS!!!!!

christopher S.
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Impossible to get an enclosed trailer close to Grand Rapids, MN.

RUSS H.
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Tom A.
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JAROD G.
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The process could not have been any more simple. I was in and out in about 10 minutes. Awesome process where obviously simplicity is a key factor.

JUSTIN S.
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KENNETH O.
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Kenneth O.
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Shannon F.
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teach them how to sell the uhaul. I was told one price & that I would get a deposit back, come to find out it was listed as one way & since I used a credit card there was no deposit to be returned. Way over charged for what I was told. NOT A HAPPY CUSTOMER AT ALL & WILL PROBABLY NEVER USE UHAUL AGAIN!!!!!!!!!!!!!

Dave W.
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The only person that could help us rent was more than an hour late. She didnt apologize for being late but proceeded to tell us hpw rough her morning was. We had just driven across 2 states and got up early to meet the 8.15 am pick up time. She could have called us to let us know she would be late or at least apologize for making us wait on her for over an hour! Very poor customer service!

JIM B.
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Access to the business is via an unpaved road. The road and the yard area were rutted and recent rain made the pickup location very muddy.

David P.
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good experience -- the overall experience went very well -- it was my first time using an U haul and I would use it again. thanks david

Steven P.
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Put a dolly on the hitch of the trailers so you can unhook from them without someone helping you and when they are loaded you'd never be able to lift the hitch up.

DON A.
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A friend dropped off the trailer for me, so I can't speak to the cleanliness--but always friendly and helpful on the phone.

DANIEL D.
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JAMES D.
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BARBARA W.
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was suppose to pick up in Outing, Mn. Had to go an extra 60 miles out of my way to pick up. I was to have 12 pads in the truck and they had zero.

Ray P.
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The gal their was very friendly and courteous however, it took about 90 minutes to check out the vehicle as she told me she had never done one before. I understand first time for everyone, however, she had to call two managers for help and it went on and on and on. Only suggest that staff should have basic training in paper work and check out procedures.

Daniel P.
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DANIEL P.
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Kerry S.
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We picked up the trailer and it was in swampy grass and then nobody checked to make sure all lights were working which later we found they running lights didn't work.

Nancy M.
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was told someone would meet us at the truck and no one came out before we drove off

DEBORAH S.
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RICHARD C.
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I asked for a 3-4 hr extension on the rental and the rental dealer said that would be fine. I turned the trailer in at the Blaine, MN location and got an email bill for another day. What is up with that?

Michael B.
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CURTIS D.
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Selena H.
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ROXANNE R.
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Get to know the product and computer system better.

RITA J.
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No reviews have been submitted for this location.

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