Great experience. Very courteous, friendly, and helpful.
Shelly R
Customer Reviews for Above All Auto & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady that checked me in was excellent. She went out of her way to check me in because I was a few minutes early. Great customer service. I highly recommend her. And thank her for helping me.
TERRY BVery good service .
Jane STook them three days to check the trailer in and I got emails telling me I hadn’t dropped off. Had to call multiple times. Just extra unnecessary work.
Eric Bmore trailers although they did have the one I wanted, but only one
David GGreat folks to work with.
Darrel WGreat customer service! Love the front desk gal, extremely kind and helpful! A+ experience!
Jill SThe gal at the front desk rocks! She was so helpful and nice both times we have rented from the Deer River MN location. We will be back!
Jill SVery helpful don’t need improvements.
Matthew BNothing, service was quick, friendly, prices were good and lady had a smile all day long
mike SEverything went smooth. Happy with my experience! Women there was very helpful!
Jill SVery good
Barb AThere was confusion as to drop off location. When I ordered the trailer, I chose the drop off location. When I followed my email/text directions for a drop off time, it had a different location for drop off. No problems beyond getting a phone call from the incorrect location asking when I was dropping it off.
Tony DI had an amazing uhaul truck experience. The only problem was the owner of the place where the U-Hauls were, was so very rude. I will not be going back and definitely won't recommend. I'll just drive the next city over to a different uhaul before I give him my money again.
Haylee CAccess Road needs work.
Deborah RVery pleased with experience
Jeffrey PMy only complaint is I had to drive 200 miles round trip just to pick up the trailer and no one is concerned about it. It just seems somebody could have tried a little harder to make it convenient for me
Bill WBasic service. All you need. Easy in and out.
Bruce HExcellent communication and the entire experience was a very positive one. Would definitely recommend.
Steve CNothing. They were very helpful
Kala Kgood looking friendly gal was very helpful and knowledgeable.
Roger UI had a great experience. Customer service was great. Location was great. Truck was easy to drive and comfortable😃A+
Sherrie JThere should be a link furnished to document the return of the trailer. When I returned the trailer early the business was closed and I wasn't able report it as returned.
Bradley BWhen the signs Inside the truck says if you sweep the truck out we will give you $25 back please do ! Above All Auto was great to work with !!
Timothy SEveryone at the pick up location were very helpful and answered all my questions. They even helped me hook up the trailer which I know was beyond what they needed to do. I would recommend them in the future.
Rebecca HI returned the truck with MORE gas than when I picked it up, but they charged me 9.xx dollars for fuel.
Charles CHad to clean inside of trailer before I could use it. I have pictures. When I went to pickup the trailer it took a long time to get the rental agreement. Later that day I got a call from haul asking about my reservations. I told them I already picked up the trailer. Had to redo things because they said I did not have a contract. I also had to unhook my trailer when I brought it back. Never had an experience this poor when I have used U Haul.
Mark PThe trailer was excellent. No improvements needed. I'll be renting it again for sure in the future A+ service as well.
John DThey vary good to help us get the right trailer.and was very friendly.when we went trailer yes I would go back.
RONALD MGreat facility, took 5 minutes to return equipment!
Steve BThe trailer was very dirty on the outside. It looked as though it had been run through mud and not cleaned before it was returned. Not an issue that affected our experience, but it was notable.
Bradley BGreat service - perfect drop off for a rather sparsely populated area. I appreciate the convenience.
Elaine RThe ignition switch in the truck was faulty, and sometimes would take 20-30 tries to turn the key to get the truck started. It was a source of stress and frustration when under a time-sensitive schedule during a move. The key dropbox was VERY difficult to find during the after-hours drop-off.
NOREEN HNo one was there when we dropped truck off
mike e