Customer Reviews for Absolute Self Storage
(U-Haul Neighborhood Dealer)

12 reviews

8125 Maddox St   Dallas, TX 75217

(972) 528-4001

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 528-4001

8125 Maddox St
Dallas, TX 75217

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The nice lady at the Maddox U-Haul (and I'm afraid I can't remember her name) was super-friendly, professional and helpful. When we quickly returned the 5'x8' enclosed trailer because it was too heavy for our vehicle, she let us swap it for an open trailer, which worked out well. We made it to Austin with no problem. An excellent experience, thanks, U-Haul!

Alan G. 
Rating:
5.0

Customer did not leave a comment.

danyelle S. 
Rating:
4.0

Great customer service 👍

Dorine W. 
Rating:
2.0

When I set up the reservation I reserved a furniture dolly when I showed up to get the truck there was no dolly and no effort to get one . I rented a 26 ft truck to move a 3 bedroom house and a 40x40 shop . I know y'all don't care how I was going move it without a dolly I guess it's my problem . So I wasted 2 hours trying to locate one . Some one called me from uhaul saying all I wanted was a free move and for Uhaul to give me my money back . I still have the message if you are interested in it. I do NIT want money I was trying to inform you the your customer service could be better . Trust me when I say I will let everyone I know hoe Uhaul doesn't care about helping you move Uhaul is in it for the money .

Scot H. 
Rating:
1.0

Hi, Sad to say this was my worst Uhaul rental experience. I originated a rental online and thought everything was going to go smoothly and great, like my past experiences. Unfortunately I get a call the day before I am to pick up my rental and told it was not available and then had to get switched to two different locations before knowing I would get the truck I needed. The location was a bit out of the way but okay, not a problem. The problem was that there was no dolly available and was not told this until I showed up. I was unable to load a fridge and two other huge outdoor plants which I've owned for over 15 years. I was not pleased. Also the truck was dirty inside as if food and drinks were spilt and not clean. I sent attached photos that day online and wish I could have included more pictures. Greatly disappointed with the service.

Angel G. 
Rating:
5.0

Trish was extremely helpful and polite

ANTHONY S. 
Rating:
5.0

No improvements needed. Trisha or Trish i believe is her name, was so wonderful and understanding she helped me a lot and took some stress off my load. Job well done. I would recommend this location to any and everyone. I give 100 stars if I could. Thank you!

Courtney C. 
Rating:
4.0

Nothing .. Very Helpful

Bruce S. 
Rating:
3.0

The truck breaks were extremely bad.

Amy I. 
Rating:
5.0

Customer did not leave a comment.

April B. 
Rating:
5.0

Good customer service very fast procedures.

Chiquita S. 
Rating:
4.0

Customer did not leave a comment.

Tammy H. 
No reviews have been submitted for this location.

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