Customer Reviews for Accessories Unlimited

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Accessories Unlimited

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David F.
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Newer trucks and nicer renters

Jeanie K.
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It was closed when we returned truck.

THOMAS G.
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Customer did not leave a comment.

Deborah H.
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This was my second rental from this store and both were great!!

Tara L.
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Great people at this location. Checked me out quickly. Their shop was clean and well maintained. I felt safe. Overall a very pleasant exerience.

Julia E.
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Sean at Accessories Unlimited was professional and very helpful!

Jane P.
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Customer did not leave a comment.

Don C.
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truck has loose front end feel

Ramiro D.
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Customer did not leave a comment.

SCOTT M.
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Shaun was very knowledgeable and he did a great and fast job getting me down the road. Thank you Shaun. Scott Mitchell

Matthew W.
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Nothing, this is an awesome business with great customer service!

Johnathan H.
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Customer did not leave a comment.

Alex S.
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Customer did not leave a comment.

Jorge E.
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Customer did not leave a comment.

Rebecca B.
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Customer did not leave a comment.

Kevin C.
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Customer did not leave a comment.

Laurence R.
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Customer did not leave a comment.

James H.
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charging a 20 dollar fee to drop off after hours. As many times as I've rented from Uhaul this is the first time i've ever been charged that. especially with the current pandemic going on.

JUDITH W.
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Employee was extra helpful as I am over 80 years old so he simplified doing the paperwork. He made every effort to protect me with the coronavirus exposure. Excellent employee.

Gerald T.
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New equipment clean

John O.
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Customer did not leave a comment.

Rick G.
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Customer did not leave a comment.

Barry G.
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Customer did not leave a comment.

Kevin C.
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Great service. Friendly

Jeff C.
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Nothing. People were very helpful and friendly

Nathan W.
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Love this place. I have returned 3 trailers and rented a truck from them this time because how awesome they are!

Sharen G.
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I have rented 3 uhaul in the last month each time a diff location. Each time easy to do and pllp r easy to deal with fast and quick.

Tim H.
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Customer did not leave a comment.

william T.
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Customer did not leave a comment.

Eric V.
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Sean is always excellent.

Joel M.
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Everything exceeded my expectations. The trailer was a breeze to tow, empty and full.

Steve G.
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Customer did not leave a comment.

Michael H.
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Running lights worked only on one side of trailer

Janette E.
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Customer did not leave a comment.

Charles B.
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Shawn is professional and easy to work with. An excellent ambassador for U-Haul.

Charles B.
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Great location. They always go above and beyond. Third rental in the past 4 months will rent again

Mark B.
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Customer did not leave a comment.

Roger L.
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Second time to drop off here. Very professional and helpful. I left something in the cab and they called to tell me. Thank you!!!

Dan H.
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Customer did not leave a comment.

Jeremy W.
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Very helpful. Great to deal with. Thanks.

Paul E.
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Very easy drop off. Friendly staff, quick process. No complaints at all.

Tammy P.
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The process overall was quick and easy.

Charles B.
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Shawn, is the owner of the business and takes great pride in the UHaul component. This is the 4 rental in 3 months all have been excellent.

Dale B.
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Customer did not leave a comment.

Colin C.
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This location is difficult to get into especially with a larger U-Haul that's the reason I gave it the score I did.

Reed D.
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Well, waiting for approval to pickup the truck was slow. I showed up just before noon and didn't drive out of the parking lot with the rental until 1245. It's almost 1/6th of my rental time. Other than that, it was good.

AARON D.
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Customer did not leave a comment.

TOM F.
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Everything went great. Smooth and hassle free. Able to upload information right from my cell phone. Plenty of trailers to choose what was right for me and my needs. Sean does a great job!

Jessica C.
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Excellent customer service! Will definitely rent from this location again!

Charles B.
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Customer did not leave a comment.

Luke S.
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All went well. The staff was very helpful and got the lights working properly before I left. I appreciated that.

JASON S.
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Customer did not leave a comment.

ed G.
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nothing it was perfect

patty L.
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Customer did not leave a comment.

Kai R.
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I always receive great customer service from this location.

Tom D.
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Fantastic customer service phone representatives when I called UHaul. Always helpful, polite, kind and informative. Thank You!

Christine H.
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None

Michael J.
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Quick service, normal price, no hassle, and mostly done via the app. Picked up in Washington Missouri ,and extended a day with a single phone call to the store. Trucks in great shape, not old or beat up.

Mary F.
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Customer did not leave a comment.

Brian B.
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Customer did not leave a comment.

Dale H.
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Customer did not leave a comment.

david C.
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Give customers an option to have a paper copy of all electronic contracts

Mark K.
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Very pleased. Both locations (pick and drop off) where fantastic. The equipment exceptional. A very pleasent and trouble free experience Thank you.

Dale H.
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We dropped off on a Sunday, so we used the app and lock key system.

Yvonne W.
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Customer did not leave a comment.

Bill H.
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greg B.
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Joe F.
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Customer did not leave a comment.

KENNETH N.
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Greg B.
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Customer did not leave a comment.

TRAVIS P.
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Staff is ALWAYS very nice and helpful!!

Dale H.
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Customer did not leave a comment.

Ronald S.
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Customer did not leave a comment.

Vanessa G.
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Nothing. Customer service there was great and everytging went smoothly!!

Dale H.
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Customer did not leave a comment.

dana S.
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Customer did not leave a comment.

KATHLEEN R.
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The truck transmission appeared to be having issues especially when climbing hills. One of the people helping me move road with me and said it sounded like the transmission was having issues shifting between gears. He is a transmission expert. I drove it in D and did not attempt to shift.

Tina P.
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Customer did not leave a comment.

WILLIAM G.
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Customer did not leave a comment.

JAMES S.
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Customer did not leave a comment.

Tina K.
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These guys are great. Have rented from them before, and always a pleasure.

Debra H.
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Was impressed with the online checkin. I'm not one who likes not knowing whatis goingto happen but your app was awesome!

Domonic K.
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Customer did not leave a comment.

Jerry M.
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Customer did not leave a comment.

Brad T.
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Great service and friendly staff

dan S.
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Customer did not leave a comment.

LEZLIE L.
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I felt the service was great! Very accommodating!

Tom B.
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Service Rep was excellent! I am unable to remember his name unfortunately. He and this location did a great job! Thanks!

John F.
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Everything went very smooth.

Gary L.
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Customer did not leave a comment.

aRTHUR M.
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Customer did not leave a comment.

JEFFREY B.
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The access to the highway is ridiculous when leaving. Up a steep grade while waiting for an opening in 2 lanes of traffic. The personnel were great but the driveway is a C-.

CHRIS M.
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Very friendly and prompt. I was in and out with my truck very quickly.

ANTON H.
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Customer did not leave a comment.

GARY D.
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Customer did not leave a comment.

MATTHEW S.
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Customer did not leave a comment.

David F.
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My trucks front end was malfunctioning im assuming from neading an alignment OR the suspension was messed up.....it was uncomfortable moving due to this.....if i wasnt on a time constraint i would have taken the truck back imidiately

Ronald S.
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Customer did not leave a comment.

dave T.
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Customer did not leave a comment.

Jesse F.
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Well the truck I rented online advertised that with a full tank of gas you would get up to 513 miles, well that is a lie I had to fill up 4 times to get to my destination and it was less then 850 miles. So I feel like they should not advertise this online if it's not true.

No reviews have been submitted for this location.

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