David F.
Newer trucks and nicer renters
Customer Reviews for Accessories Unlimited
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Accessories Unlimited
Jeanie K.
It was closed when we returned truck.
Deborah H.
This was my second rental from this store and both were great!!
Tara L.
Great people at this location. Checked me out quickly. Their shop was clean and well maintained. I felt safe. Overall a very pleasant exerience.
Julia E.
Sean at Accessories Unlimited was professional and very helpful!
Don C.
truck has loose front end feel
SCOTT M.
Shaun was very knowledgeable and he did a great and fast job getting me down the road. Thank you Shaun. Scott Mitchell
Matthew W.
Nothing, this is an awesome business with great customer service!
James H.
charging a 20 dollar fee to drop off after hours. As many times as I've rented from Uhaul this is the first time i've ever been charged that. especially with the current pandemic going on.
JUDITH W.
Employee was extra helpful as I am over 80 years old so he simplified doing the paperwork. He made every effort to protect me with the coronavirus exposure. Excellent employee.
Gerald T.
New equipment clean
Kevin C.
Great service. Friendly
Jeff C.
Nothing. People were very helpful and friendly
Nathan W.
Love this place. I have returned 3 trailers and rented a truck from them this time because how awesome they are!
Sharen G.
I have rented 3 uhaul in the last month each time a diff location. Each time easy to do and pllp r easy to deal with fast and quick.
Eric V.
Sean is always excellent.
Joel M.
Everything exceeded my expectations. The trailer was a breeze to tow, empty and full.
Michael H.
Running lights worked only on one side of trailer
Charles B.
Shawn is professional and easy to work with. An excellent ambassador for U-Haul.
Charles B.
Great location. They always go above and beyond. Third rental in the past 4 months will rent again
Roger L.
Second time to drop off here. Very professional and helpful. I left something in the cab and they called to tell me. Thank you!!!
Jeremy W.
Very helpful. Great to deal with. Thanks.
Paul E.
Very easy drop off. Friendly staff, quick process. No complaints at all.
Tammy P.
The process overall was quick and easy.
Charles B.
Shawn, is the owner of the business and takes great pride in the UHaul component. This is the 4 rental in 3 months all have been excellent.
Colin C.
This location is difficult to get into especially with a larger U-Haul that's the reason I gave it the score I did.
Reed D.
Well, waiting for approval to pickup the truck was slow. I showed up just before noon and didn't drive out of the parking lot with the rental until 1245. It's almost 1/6th of my rental time. Other than that, it was good.
TOM F.
Everything went great. Smooth and hassle free. Able to upload information right from my cell phone. Plenty of trailers to choose what was right for me and my needs. Sean does a great job!
Jessica C.
Excellent customer service! Will definitely rent from this location again!
Luke S.
All went well. The staff was very helpful and got the lights working properly before I left. I appreciated that.
ed G.
nothing it was perfect
Kai R.
I always receive great customer service from this location.
Tom D.
Fantastic customer service phone representatives when I called UHaul. Always helpful, polite, kind and informative. Thank You!
Christine H.
None
Michael J.
Quick service, normal price, no hassle, and mostly done via the app. Picked up in Washington Missouri ,and extended a day with a single phone call to the store. Trucks in great shape, not old or beat up.
david C.
Give customers an option to have a paper copy of all electronic contracts
Mark K.
Very pleased. Both locations (pick and drop off) where fantastic. The equipment exceptional. A very pleasent and trouble free experience Thank you.
Dale H.
We dropped off on a Sunday, so we used the app and lock key system.
TRAVIS P.
Staff is ALWAYS very nice and helpful!!
Vanessa G.
Nothing. Customer service there was great and everytging went smoothly!!
KATHLEEN R.
The truck transmission appeared to be having issues especially when climbing hills. One of the people helping me move road with me and said it sounded like the transmission was having issues shifting between gears. He is a transmission expert. I drove it in D and did not attempt to shift.
Tina K.
These guys are great. Have rented from them before, and always a pleasure.
Debra H.
Was impressed with the online checkin. I'm not one who likes not knowing whatis goingto happen but your app was awesome!
Brad T.
Great service and friendly staff
LEZLIE L.
I felt the service was great! Very accommodating!
Tom B.
Service Rep was excellent! I am unable to remember his name unfortunately. He and this location did a great job! Thanks!
John F.
Everything went very smooth.
JEFFREY B.
The access to the highway is ridiculous when leaving. Up a steep grade while waiting for an opening in 2 lanes of traffic. The personnel were great but the driveway is a C-.
CHRIS M.
Very friendly and prompt. I was in and out with my truck very quickly.
David F.
My trucks front end was malfunctioning im assuming from neading an alignment OR the suspension was messed up.....it was uncomfortable moving due to this.....if i wasnt on a time constraint i would have taken the truck back imidiately
Jesse F.
Well the truck I rented online advertised that with a full tank of gas you would get up to 513 miles, well that is a lie I had to fill up 4 times to get to my destination and it was less then 850 miles. So I feel like they should not advertise this online if it's not true.
To Top