Customer Reviews for Ace Hardware Blackfoot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ace Hardware Blackfoot

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Daniel S. on

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Check in went well!

VICKI M. on

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Again, a very positive experience. The people helping me were terrific. The only downside to the experience was that the truck is difficult to get in and out of if you're short.

Patrick M. on

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Super fast, very helpful, Easy to use

Frank F. on

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None.

HEATHER N. on

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Thank you for all your help

Grace M. on

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Customer did not leave a comment.

todd V. on

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Carmela A. on

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The gentleman provided excellent customer service. Very patient and explained things thoroughly. Very satisfied with them. I originally dropped the equipment off and when I need to rent another trailer I wanted to go back to the exact same store because he was so nice. That’s what customer service is!!! Keep it up. Thank you!!!

Sarah O. on

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Charles B. on

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This was the easiest drop off I have dealt with.

Emily R. on

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Logan A. on

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Todd J. on

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It is nice to just pick up a u hall everyone is nice and that

Anthony U. on

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The vehicle was filthy. There were layers of bugs all over the horizontal surfaces, I could only clean the windshield. It tool me 10 minutes at a gas station to get the bugs off the windshield. And then I still had to get a stepping stool at my daughters apartment to really clean the windshield so I could safely see. Then the A/C stopped working on my drive from Pocatello to Salt Lake City on a 96 degree day. I had to stop at a rest area to wind down the passenger window. Your mobile check out service FAILED! At 7:30 am, I waited 30 minutes on the phone and received NO help. This has to be corrected!! I had to wait until the Ace Hardware Opened to check out the 20 foot truck. They were helpful once they opened, but wouldn't open early to help. I had movers waiting at my daughters apartment for me while I was trying to check out the truck. Miserable experience. This was shocking to me because my first mobile check out experience was superior. Some thing has changed in your process that needs corrected. Enough said, I hope this message gets to someone whom can influence change. I used to HIGHLY recommend U-Haul. I'm sorry, I cannot anymore. Tony Urban

Todd V. on

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Customer did not leave a comment.

randy W. on

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Other locations could improve to be like this location and stay open until at least 8 PM.

Bill A. on

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Everything went very well. Thank you. Lower the rates. Exactly one year ago the same move to the same place was one hundred dollars cheaper.

daryl D. on

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Trailer came off the ball you're in use

BETH L. on

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Ray T. on

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Better selection. I had to go to another location to pick up the rental and was charged more as a result.

Betty S. on

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mathew A. on

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Ace Hardware in Blackfoot is always amazing to rent from

mathew A. on

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Ace Hardware in Blackfoot Idaho is an amazing place to rent a U-Haul

randy W. on

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Sherrie Z. on

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linda M. on

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Krystal C. on

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Nothing, staff was great and helpful, check in was quick. I couldn't be happier with my service.

Mark S. on

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Eric Y. on

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Eric Y. on

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