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Customer Reviews for ACI Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of ACI Storage
No, everything was handled as it should gVecbeen.
The tires on the trailer were at the minimum tread depth on 3 of 4. The trailer was dirty inside and out had mud all over the front. When I turned it in, I was asked about it as if I had done it. Very nice guy but the equipment was very old and still expensive.
I know they were pinched for time, so I'm reluctant to complain. Larry, in Childress was a very good guy. I liked working with him. The truck's check engine light came on, it was low on oil. It stayed on after topping off the oil. We had to get the Shamrock TX location to put tires on it. The guy Brian at Shamrock was about abrasive as they come. When I told him we needed tires he said “ you know we're about to close, right?â€. I was just trying to get something scheduled. I wasn't demanding anything from him. Then the trailer light connections didn't work. We had to drive with our hazards on.
Nothing, every time I rent here it's a positive experience.
Very helpful. Went out of his way to help!
Nothing.
Larry was excellent at returning my equipment. He was courteous, kind, and just nice. This place of business was clean also.
Thank you.
replace trailer tires, because of dry rot.
Was closed but had a drop box
Very great customer service but I just wish the trailer had been cleaned out prior being as though we were using it to move household items into a new home. I would've preferred not to have red dirt all over things in my new home.
Excellent service, location and ease of renting.
Shop was closed up so the man could pick up his grandchildren from school!!
Very accommodating service. Representative was very courteous and polite.
The guy that I rented from was vary helpful and nice
closed... the replacement trailer was trash and not even comparable to what I had originally.
The Express checkout that I completed the day before was basically a waste of my time. I expected my son in.law to identify himself. However, my other son in law also had to identify also. Why? Plus some additional paperwork was required by them. Therefore I dont think Express Checkout helped very much.
I dropped off auto transport after hours and all was fine... : )
All good
The dispatch manager or whatever they are called was not nearly as helpful as I would have liked, and could have made my experience much better.
It's never fun moving but all went well and this location for a small town was a god send
Very helpful!
I was given a truck and assured that it checked out and was ready for the road. The first time I had to use the brakes I realized that the brakes were completely nonfunctional.
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