I liked having drive up access to my unit whenever I needed it. After almost five years I became very friendly with management staff
peter t | Overall ExperienceCustomer Reviews for Acton Personal Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They completely ripped me off. Charged me hundreds of dollars for a unit I could not access.
Chelsea G | Overall ExperienceEasy breezy experience at Acton Personal Storage! Had precious heirloom furniture stored here 2019-2024. Moved these pieces out recently because I now have the space to use them at home, but would happily store things at Acton in the future. Setting up the storage, accessing the unit at all times of day, and eventually closing out the account couldn't have been easier. Highly recommended!
Keating M | Overall ExperienceWhile the halls were well lit, havng no light in the unit was hard.
Thomas G | Overall ExperienceNice professional people. Good neighbors… Will use facility again. Thank you. Chris W
Christopher W | Overall ExperienceThank you Brian and your team for helping me out with storing my stuff, I look forward to doing more business with you in the future, thank you again for all your help, happy holidays to you and your family 👍😃🤓😎
John B | Overall ExperienceA terrific storage facility. Highly recommend.
Frances R | Overall ExperienceVery clean, easy access, conveniently located , reasonable and very helpful staff.
arpita a | Overall ExperienceThanks for your help , and keep that 007 license plate in the family! -Gary Palmucci
Gary P | Overall ExperienceVery easy to work with, everyone was very accommodating and friendly
Elizabeth N | Overall ExperienceFacility appeared secure but it could have used more lighting to see inside the storage unit. Overall, great experience. Thank you.
Alban C | Overall ExperienceWorking for an Attorney who is responsible to clean out an estate, we had a last minute need for a storage unit. Brian was extremely helpful and willing to find accommodations for our needs. There was an additional last minute need for a 2nd storage unit and he once again was able to move things around to help us. We will definitely be using this storage facility again. Thank you, Tracy Generations Law Group
Cathleen S | Overall ExperienceBe nice if the inside units were accessible on Sunday.
Howard L | Overall ExperienceLarge gap under the storage room doors mean dirt can blow into your units when others sweep or the door is open. Not a dust free place. Hallways never seemed very clean.
VALERIE K | Overall ExperienceVery helpful and friendly staff. Secure facility. Clean.
JOANNE B | Overall ExperienceEverything went smoothly with no surprises.
mark h | Overall ExperienceNo frills no complaints. Well run operation.
Charles T | Overall ExperienceIt was always a pleasure to see Perry's warm welcome behind the desk -- and the whole staff is very helpful! The consistency of staff and procedures made it easy to feel good about our storage there.
PATRICIA B | Overall Experience