David, the owner, was very helpful and polite.
Gary F.
Customer Reviews for Added Space Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will not go to any other place for my vehicle rental or storage needs. This business is run by the best people!
George S.This location did not appear anywhere in your location search when I was looking for a drop-off location. I happened to know it was there, and it is vastly preferable to the inner-city locations on Marshall Avenue.
Thomas E.Dave is very helpful getting hooked up; a pleasure to work with!
Robert M.Very friendly and helpful
Chuck W.1/2 day rental prices? Would be nice!
Mark C.I can't think of an improvement. Dave was punctual. He had all of my paperwork ready when I got there. The truck was very clean. Dave was extremely nice and helpful. I wish every place I went had a man like Dave. He is an asset to your company. Thank you!
Shelly W.Truck did not sound good mechanically. I would not have wanted to set off on a major move with it. For across town it worked fine. The operator of Added Space Self-Storage was very nice to work with. Much better than other locations I've visited around Longview.
James C.The gentleman at this location went out of his way to help me. Very friendly and would definitely use again!
Alexandra E.Everything was perfect with my truck it was ready to go and everything was clearly explained about how to return it as well as returning it after hours. I was able to finish unloading slightly early and brought it back after hours the evening before it was due- to my surprise the owner appeared out of nowhere well after the business had closed and he helped me close out the rental. This is the location that I will rent from in the future. Super nice guy!
DARBYANDJANA K.I couldn't ask for better. Professional, prompt, friendly, etc. The whole process from beginning to end was absolutely perfect.
Trenton O.Excellent experience, help, and assistance. Dave/co at Added Space are wonderful, honest, and caring people.
jeff J.Nice, friendly, helpful man.
Joyce P.Personnel at Added Space Storage is above and beyond at every turn! Never fail to impress!
Patti M.The gentleman that assisted me was amazing. Great guy running a great business. Very friendly and very clean trailer. Thanks
Brandon B.I've been renting uhaul trucks a d equipment for 30 years never once was I disappointed untill now. Nobody was at the location for me to pick up the truck although they were suppose to be. I had to use my smart phone to rent the truck. Very frustrating. The truck rode like a bucking Bull and extremely loud axhaust issue. Longest 4 hour drive ever. Will be using Penske next time
Jodi C.Dave made this experience super easy and helped me all the way through. I'd recommend him to everyone I know in the area.
Kason D.Cost was not told to me
Bobby C.The representatives at the pick up location were extremely professional and helpful. I would definitely recommend them to others and I will rent from them again.
Harold S.Added Space is EXCELLENT in all areas. Best UHaul location & storage space I have ever used.
BRUCE R.Great people. Very knowledgeable and helpful
Paul S.I observed a very clean and well ran establishment. The gentleman behind the counter offered the best price for the rental and helped me hook up and prepare the trailer before leaving. Overall it was the best experience I've had renting a uhaul.
Ricky H.No issues. Greeted immediately and was taken care of on the turn in within few minutes and on my way.
William P.He was super nice and helpful.
Angela W.Excellent location
edward M.Very nice folks. Stayed open late while I spent an hour on the phone with U-Haul trying to get my truck
Susan T.Very nice folks, I had to go to this location because my usual location was out of what I needed I'm glad I did I may just start going there as my usual place, great people
Eric S.Nothing to improve here! The Best Service & Customer Care possible! Truck was so clean and ready and waiting for me when I arrived. I have already told multiple friends to call this particular location if they need to move. So appreciated this agent.
LYNN T.Equipment was cleaning. But started throwing errors about 5 minutes on the freeway. Had to kill about 6 hours in Shreveport. Never got fixed but I was assured it was safe to drive. Puke not use the cruise control which is why I upgraded to the biggest truck.
Rodney W.Dave was very helpful. He made the process very easy and even connected the trailer to my truck.
Dwayne L.The owner was very friendly and extremely helpful. Went above expectations to serve us as customers.
Jodi H.Dave was so helpful and great to work with and made the moving job a lot less stressful. I will always recommend his location on McCann in Longview Texas. Thanks Dave for all your help. Linda Elam, Realtor Miller Homes Group Longview, Tx
Linda E.He was amazing
Cathy G.Helped me and made the process easy even tho I returned after hours
Jeffrey R.Wonderful customer service and our uhaul was clean and ran very smoothly. Will recommend uhaul services to family and friends!
Megan M.Added Space Self Storage is always my go to location!!
DAVID L.The person running this place was fine. The truck I was given reeked of cigarette smoke and it was clear that drinks had been spilled many times. This is not the location I had reserved and I had to drive an additional 45 minutes to pick this truck up. I called customer service and they informed me they were just to busy to move trucks around like they used to. They also said a pop-up displayed when I made the reservations telling me that the truck was not available where I wanted to get it. I surely do not remember that and think I would have tried something else, but, I can't prove it. I asked if they would discount the rental for my troubles and was denied.
Jason S.We Will definitely rent here again!!
Danny B.Have receipt available
DARRELL P.Might be the best owned Storage/Uhaul company in Texas. Best rates I've experienced as well as a Quick pickup and drop off process. No doubt I'll be back here for all my storage and rental truck needs.
George S.Dave is fantastic to work with. I've rented others in the past and will continue to do so in the future.
CHARLES B.It was good
William P.They are a tad slow getting to the front when first arriving, *5 min* but they are busy it's not laziness. Fav location hands down
Michael H.Both of the dollies we paid for were not in the truck (this also happened in our last move) and we had to go to a different location that had them on hand. Very very very inconvenient and troublesome when trying to move.
Sean D.This location was great! But NOT the location we were originally given! We were called by the other location on our way there and told to divert to this location. NOT OK! Bad UHAUL! BAD!
Nancy M.Awesome place, awesome experience, easy transaction!
Dena D.Quick, convenient and outstanding pick up experience. The self check-in process was phenomenal.
Ron S.Site was great good service provided they made it easy for me and were nice and pleasant to deal woth
NYREE B.