Customer Reviews for Added Space Self Storage
(U-Haul Neighborhood Dealer)

501 reviews

6548 McCann Rd   Longview, TX 75605

(903) 704-0194

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am - 12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 1/20/2022 - 1/21/2022: 10:00 am - 5:00 pm

Services at this Location:

Contact Us

(903) 704-0194

6548 McCann Rd
Longview, TX 75605

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am - 12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 1/20/2022 - 1/21/2022: 10:00 am - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Wonderful customer service and our uhaul was clean and ran very smoothly. Will recommend uhaul services to family and friends!

Megan M. 
Rating:
5.0

Customer did not leave a comment.

Charlotte H. 
Rating:
5.0

Added Space Self Storage is always my go to location!!

DAVID L. 
Rating:
3.0

The person running this place was fine. The truck I was given reeked of cigarette smoke and it was clear that drinks had been spilled many times. This is not the location I had reserved and I had to drive an additional 45 minutes to pick this truck up. I called customer service and they informed me they were just to busy to move trucks around like they used to. They also said a pop-up displayed when I made the reservations telling me that the truck was not available where I wanted to get it. I surely do not remember that and think I would have tried something else, but, I can't prove it. I asked if they would discount the rental for my troubles and was denied.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Matt M. 
Rating:
5.0

Customer did not leave a comment.

Charlotte H. 
Rating:
5.0

We Will definitely rent here again!!

Danny B. 
Rating:
5.0

Have receipt available

DARRELL P. 
Rating:
5.0

Might be the best owned Storage/Uhaul company in Texas. Best rates I've experienced as well as a Quick pickup and drop off process. No doubt I'll be back here for all my storage and rental truck needs.

George S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Dave is fantastic to work with. I've rented others in the past and will continue to do so in the future.

CHARLES B. 
Rating:
4.0

It was good

William P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
5.0

They are a tad slow getting to the front when first arriving, *5 min* but they are busy it's not laziness. Fav location hands down

Michael H. 
Rating:
1.0

Both of the dollies we paid for were not in the truck (this also happened in our last move) and we had to go to a different location that had them on hand. Very very very inconvenient and troublesome when trying to move.

Sean D. 
Rating:
4.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Customer did not leave a comment.

Peyten S. 
Rating:
5.0

Customer did not leave a comment.

mary S. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

This location was great! But NOT the location we were originally given! We were called by the other location on our way there and told to divert to this location. NOT OK! Bad UHAUL! BAD!

Nancy M. 
Rating:
5.0

Awesome place, awesome experience, easy transaction!

Dena D. 
Rating:
5.0

Quick, convenient and outstanding pick up experience. The self check-in process was phenomenal.

Ron S. 
Rating:
5.0

Site was great good service provided they made it easy for me and were nice and pleasant to deal woth

NYREE B. 
Rating:
5.0

Customer did not leave a comment.

Pierre H. 
Rating:
5.0

Family owned business that treats you like family…. the owners & employees are amazing. I will always use them and recommend them to anyone in need of their services….Storage and uhauls. Great customer service. Very friendly. Very Clean and well maintained property. Just all around good people and great local business. -JessL

Jessica L. 
Rating:
5.0

Pick-up was delayed because of computer problems, but U-Haul representative was so nice recignizing the delay. He upgraded me because of the delay. I would gladly rent from Added Space again.

Jonathon W. 
Rating:
5.0

The mobile check in and out could use a bit of attention but kudos to the site manager owner. They were awesome

Brian H. 
Rating:
5.0

Customer did not leave a comment.

MARRIA RHIANNON J. 
Rating:
5.0

Dave was friendly, helpful, and welcoming. I'd absolutely recommend him to a friend.

ETHAN R. 
Rating:
5.0

Everything was great! Good communication, clean trucks and friendly service. ⭐️⭐️⭐️⭐️⭐️

STACI R. 
Rating:
5.0

Customer did not leave a comment.

Jerad R. 
Rating:
4.0

Make sure to check equipment before we show up to grab. Man was very kind and helpful

Shelly W. 
Rating:
5.0

great place to deal with

Tower H. 
Rating:
5.0

Loved the manager and he made sure everything went smooth. Best experience I've ever had in my life tenting from uhaul from various places in the state.

Charlene A. 
Rating:
5.0

Nothing... excellent service

brandee R. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

JERAD R. 
Rating:
5.0

Customer did not leave a comment.

STACI R. 
Rating:
5.0

Customer did not leave a comment.

Tower H. 
Rating:
5.0

Customer did not leave a comment.

Meagan J. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Charlotte H. 
Rating:
5.0

Staff extremely friendly and helpful, I will use them again

JOHN W. 
Rating:
5.0

Nothing it was perfect !!

KEVIN W. 
Rating:
5.0

Always so accommodating and friendly!

Charlotte H. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE W. 
Rating:
5.0

Very good place to get good service

Robert O. 
Rating:
5.0

Customer did not leave a comment.

BRET KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Melanie A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

The gentleman that rented me the dolly I used was very helpful he hooked it up to my truck for me and repaired my trucks missing trailer light connector free of charge. 12/10 Would highly recommended this location and will come here for all my uhaul needs in the future.

Colton B. 
Rating:
4.0

I had to pay $70 for using a truck to big and I requested a smaller truck and for Approx 4 hours how do you go from 19.99 to 70 I will never use them again I've use haul before and never ever got charged this much

SANDRA P. 
Rating:
5.0

I had trouble getting a trailer down in Bryan/ College station and the guy at the university location did not even help get me a trailer or veryify my truck hitch system just said 1/2 ton truck could not pull a Honda Civic and one place in Navasota had 2 trailers but computer was down ended up calling Dave back in my home town who took the time to go through my truck towing hitch and said it would tow since I met all requirements located me the pick up location got there and they had the equipment waiting on me A special Thanks to Dave at drop off location and the Young Lady at the pickup location they got me out of a bind and represented UHaul well

DARREN S. 
Rating:
5.0

Customer did not leave a comment.

Belinda P. 
Rating:
3.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

TRENTON WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

KENNETH R. 
Rating:
5.0

This is the only location I use, unless the trucks I need are already rented. I use Uhaul trucks almost every month and sometimes twice a week.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

TERRY LYNN S. 
Rating:
5.0

All interactions with this dealer have been top notch

BRUCE R. 
Rating:
5.0

I would have appreciated a phone call about the additional charges rather than seeing the debit on my account. I had to call and ask what the charges were for. Otherwise, this location was clean, professional, and friendly. Recommend highly.

GAYLANALEE FORD B. 
Rating:
5.0

Customer did not leave a comment.

HARVEY H. 
Rating:
5.0

NA

Daniel A. 
Rating:
5.0

Amazing customer service and a friendly guy!!! The Uhaul was in GREAT condition and made my move very smooth and easy! I will definitely go back to Added Space Self Storage for my moving needs! Definitely recommend.

JIMMY B. 
Rating:
5.0

Customer did not leave a comment.

HARVEY H. 
Rating:
5.0

I have rented several trailers to move my kids and I always use this location Dave is always very helpful and gets you the equipment you need when you need it. They represent UHaul very well they will always be my fist call. And make renting a breeze.

DARREN S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

Jenette R. 
Rating:
5.0

friendly good service.

William C. 
Rating:
5.0

The owner at this location was very helpful. I have never received better service anywhere . He went above and beyond to make sure we got what we needed .

MICHAEL H. 
Rating:
5.0

Dave was excellent. He was knowledgeable about the truck we rented. Will be back again.

John S. 
Rating:
5.0

Customer did not leave a comment.

DAVE L. 
Rating:
5.0

I can't think of anything to improve on.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Merritt H. 
Rating:
3.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Customer did not leave a comment.

JOE G. 
Rating:
5.0

Everything was great!

Bruce R. 
Rating:
5.0

none needed.

PAUL D. 
Rating:
5.0

Management was very friendly and extremely helpful

randy O. 
Rating:
5.0

Customer did not leave a comment.

Danny B. 
Rating:
5.0

This is the best location! Customer service is over the top!

PATTI M. 
Rating:
5.0

Everything was great.

Robert E. 
Rating:
5.0

Excellent customer service, very friendly. Will do business here again. Thank you !!

PEGGY N. 
Rating:
5.0

I couldn't ask for a better experience than how I have been treated here! This is a gem in the city I tell ya! Great rates! Excellent service! I keep coming here for all my storage and rental needs.

Bina C. 
Rating:
5.0

I would recommend each and everyone I know to added space and self storage. The truck were clean and the service was like no other. If u need a truck, why don't you come on out to added space and get 1. You will never go anywhere else.....

JAMES DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

It all looked good , no problem with anything.

Lloyd C. 
Rating:
5.0

Customer did not leave a comment.

Patti M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P. 
Rating:
5.0

Service was excellent!

Allen K. 
Rating:
5.0

Great place to do business! Will definitely use again!

ROBERT M. 
Rating:
5.0

Excellent service every time!!! Have been using them for years. Basically I have 3 units now. Great prices! Mr Wilson is great with helping you load, unload, pack or unpack as well.

RUBINA C. 
Rating:
5.0

Added Space is my go to for U-Haul or Storage.. Easy in and out and the guy that runs the place is top notch!

KEVIN JOE F. 
Rating:
5.0

Dave is a good guy, who helps in any way he can. Good place to go for U-Haul!

ROBERT M. 
Rating:
5.0

Computers slow the process

KENDALL C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
No reviews have been submitted for this location.

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