Good service
RICHARD C
Customer Reviews for Added Space Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have rented many times from David and the team at Added Space. They are always the place I go to for my Uhaul rental needs. The customer service is excellent, and they always have the equipment ready to go.
JEREMIAH HApp doesn't work well. Vehicle had engine light on and low tire alert on the entire time
Carleen BEveryone at this location is so helpful and easy to work with - the equipment is always very well maintained. I have leased trucks from many locations and this one is by far the BEST!!!
Charlotte HDavid at Added Space always provides top-notch customer service. I always make sure to use him any time I need a Uhaul.
Kayla HVery friendly owner.
John BThe uhaul app is very slow. Other than that, this was a good rental.
Britani SThe man that hooked up my trailer and rented it to me is a true professional. He even loaded my Jeep for me. Excellent service.
MARTIN GLove!!!
Linda CAdded Space is great! I will only do business with them.
Paul LThe charged me a cleaning fee when truck was not dirty and did not give me a credit for extra fuel in the truck
AUDRA WThe customer service at this location and the kiosk system was beyond professional. I would highly recommend easiest rental. I have ever done and trust me. I do a lot of car rentals and truck rentals. Excellent service, thank you.
STUART CI became sick and they were understanding.
STUART CEverything I needed was provided. excellent service and very helpful. thank you
STEVEN EThis rental was an excellent experience. Location owner (Dave) was friendly and helpful. I look forward to doing business with them again.
Anthony N:)
Mark BThe gentleman who runs the place is very friendly and helpful. I have rented from them twice now. And will do so for any moving needs.
Brenda RNothing there either everything was perfect
Lora EVery accommodating, very kind.
Tami BDave is an EXCELLENT guy to help with all your moving and storage needs!
JEREMIAH HOverall great experience. Dave made the process simple. Thanks
Ed WDave at Added Space was fantastic. We came in really late for a drop off of a truck and trailer. He came out and helped us get it checked in, going way above and beyond expectations. I’d highly recommend this U-Haul location.
John BGreat service, great folks to do business with.
Peggy NGret folks to work with, very accommodating!
Jack CThis is the location that my family has always used when renting a U-Haul. We have never been disappointed!!
Angel SVery pleased, the agent was wonderful to work with. I will use them for my next rental.
William JI love this way of getting a truck on the weekend when no one is open for a quick move
MICHAEL ABest customer service I’ve ever seen.
Linda CGreat experience
Chris PCourteous and efficient.
Michael BGood service
RICHARD CThe uhaul app charged my card and I paid with cash so I need my money put back k in my account
Joshua Wvery nice and well-kept place, friendly I would rent from there again.
ROBERT QHave Previous Customers Clean Cargo Trailers Before Bringing Them Back.
Robert OGood service
RICHARD BOwner was incredibly nice! Very helpful
Henry BThe owner was extremely friendly, professional, and courteous! 😀
Melissa MGreat customer service
Charlotte HThank you!
theresa lGreat customer service and support.
Danny CDave was a big help with the relocation move to the area from League City. I needed an additional last minute unit to have space for everything to be secured away. He was quick to provide assistance.
Danny CDavid, the owner, was very helpful and polite.
Gary FI will not go to any other place for my vehicle rental or storage needs. This business is run by the best people!
George sThis location did not appear anywhere in your location search when I was looking for a drop-off location. I happened to know it was there, and it is vastly preferable to the inner-city locations on Marshall Avenue.
Thomas EDave is very helpful getting hooked up; a pleasure to work with!
Robert MVery friendly and helpful
Chuck W1/2 day rental prices? Would be nice!
Mark CI can’t think of an improvement. Dave was punctual. He had all of my paperwork ready when I got there. The truck was very clean. Dave was extremely nice and helpful. I wish every place I went had a man like Dave. He is an asset to your company. Thank you!
Shelly WTruck did not sound good mechanically. I would not have wanted to set off on a major move with it. For across town it worked fine. The operator of Added Space Self-Storage was very nice to work with. Much better than other locations I've visited around Longview.
James CThe gentleman at this location went out of his way to help me. Very friendly and would definitely use again!
Alexandra EEverything was perfect with my truck it was ready to go and everything was clearly explained about how to return it as well as returning it after hours. I was able to finish unloading slightly early and brought it back after hours the evening before it was due- to my surprise the owner appeared out of nowhere well after the business had closed and he helped me close out the rental. This is the location that I will rent from in the future. Super nice guy!
DARBYANDJANA KI couldn't ask for better. Professional, prompt, friendly, etc. The whole process from beginning to end was absolutely perfect.
Trenton OExcellent experience, help, and assistance. Dave/co at Added Space are wonderful, honest, and caring people.
jeff j