Customer service was 100% customer friendly
IMMURAN S
Customer Reviews for Adia Discount Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had expectations of a large, U-Haul branded facility, with many options or alternatives if something was incorrect on provided equipment. As it was, the selection was singular (only 1 10' foot truck and only 1 tow dolly. The attendant wasn't as knowledgeable as I expected, however, I am familiar with towing so it was not an issue for me. I do think it would be, and could be dangerous, for someone who doesn't fully understand what they are doing or which questions to ask. The storefront was not welcoming. Outside of a few stickers to know this was an authorized U-Haul rental facility, it was a dubious looking place , and appeared more a temporary parking lot for extra/overflow equipment. However, I did get the equipment I expected and it was in good operating condition. The pick up process was smooth and the attendant was very nice. The equipment served as expected for the trip.
Marc HCustomer service at this location is outstanding!!! I will use them every time I need a tow service or truck!!!
Christine RI was charged for an appliance dolly that wasn’t in the truck. I had to rent one from Home Depot.
Shonitra B