No issues with pick up location at all but U-Haul's online customer service department is a nightmare. They called after I received a reservation confirmation and told me that I may not be eligible because the rentals are one way only and I just wanted to use it locally and return it to the same location. This issue has happened with U-Haul and myself in the past and it's frustrating and unnecessary. Please get your (800) somewhat user friendly for local rentals.
Michael G
Customer Reviews for Adirondack Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't offer rentals or purchases that are unavailable.
JOHN Hgreat as always
James S