Remember to be sure the dolly is in the truck if customer has requested one.
Michael O.
Customer Reviews for ADK Kayak Warehouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep it the same. Kind courtesious and friendly
Kelly R.Very professional and courteous!
Susan B.There was a dog waste in thr van
IBRAHEEMHAMID A A.Nothing
Paul O.Drop off and return was easy and simple.
Bernard L.Just keep being great
Rafael S.Joe is absolutely fantastic to work with.
JOSEPHP C.Nice, efficient, and friendly location/people.
Nestor S.Excellent service.
Kathleen P.Was really great service. I will come again.
Jim E.We had to change pick up/drop off location. The owner helped us right away and it was seamless. Thank you!
RUSSELLG N.Service was wonderful. This was our 3rd time using uhaul from this location. Would definitely use them again. Thank you
Charlotte G.Joey is the best efficient personable and he delivers when he says it thanks,Steve Mahoney
STEVEND M.Not much more than you already do
Terrys A.Excellent communication and customer service!
NANCY B.Nothing
STEPHENF L.Location called me and swore at me over the phone for needing an extension, and then threatened to file a police report. Will no longer use this location for anything.
Riley C.No problems!! Quick and easy!! Great location!!
Daniel D.The changing of locations for truck pick up was very inconvenient. Armando
armando B.Fast and easy great service
Robert A.I sent think it needs any improvement I had a great experience from beginning to end.
Vanessa D.Provide better detail and service to customers who actually reserve for a 26 foot truck and then get there and told me none was available very unprofessional after paid very inconvenience too many trips but overall got the job done with small truck
Lieshawn J.Very courteous staff, always have the truck or trailer that I need and in good working condition.
RICHARDW W.Great job!!!
DANIELE C.The guy at the front desk was super friendly and helpful 👍
Cindy W.Equipment up-to-date And they always have the rental
ANTONIO M.Great people to do business with.
Gary J.good job rent guy was nice
andrew K.Uhal, always there when you need them!
Gail D.Great rental experience
Bob P.USB port did not work and I really needed it for directions. Please get it fixed.
Daniel T.Need Cruse control on the new 15 ft trucks
Lillian S.Friendly staff and one of the cleanest uhauls I have ever rented.
Leah E.Excellent customer service!!! Very helpful staff!!!!!
Ellwood H.On top of there Game..ty
DALE D.We had a problem and it was quickly resolved. Excellent service!!
Lillian G.Give the customer the rights and benefits, when a foul up is being made; remember the customer is always right, and they can get frustrated.
Blondelle J.Just a suggedtion ... All your rental trucks should have a full tank of gas. It makes it a lot easier for the next renter not having to lose time on the first day having to fuel up early.
Gerald R.Easy to access, fast service, has one issue that was rectified promptly. Would recommend this as a rental location.
Christopher S.No problems and no improvements needed
Teresa H.Best company to deal with!
Shawn M.Good experience and service
Teresa H.Easty puck up and drop off
Christopher D.Convenient location that had a auto transport on site I didn't have to drive an hour to pick up.
Gerald S.After I finished unloading my things, I got stuck about five feet away from the roadway. I was stuck in the snow. I called u-haul roadside, and they told me it would be $415 to pull me out. I declined. A friend had AAA & called to see how much it be. To my surprise, it wasn't covered. However, AAA got me in contact with a local towing company. That company quoted me $250 as a starting point. Anything after that, would be added on. I ended up going with JMB Towing who charged me $125.
STEPHON S.The app/website for check in did not function properly. Luckily, the owner of this location was awesome. He got everything taken care of and was great with communication. I would definitely use his location again for rental.
Michael W.The representative who helped me went above and beyond to help me and had excellent customer service skills. I'm sorry I forgot his name.
Thomas C.Joe was a pleasure to work with
Matthew M.a.ll charges were not discussed up front. Had no idea of $14.00 safe trip charge. Went 13 miles charged 2 gallons of gas. Your trucks only average 6.5 miles per gallon???????. Big sign on truck $29.95.IT cost me $70.00 dollars to go 13 miles, Think advertsement is al little misleading.WOULD HAVE BEEN CHEAPER TO MAKE 5 TRIPS WITH MY PICKUP TRUCK
Charlie B.The owner was very friendly and helpful. Would highly recommend this Uhaul dealer and return to rent again if needed
Candie E.