I am disappointed in returning the trailer which I wasn't aware of U-Haul having a charge fee for parking a trailer where in front of a gate and this U-Haul company that I was with and Flat Rock on Telegraph charge me $15 say because I parked the trailer in the wrong place and I am so disappointed with U-Haul and I'm sad by that action of taking $15 from me and he told me that that was U-Haul that took the $15 so I'm really disappointed and I should have stuck with the Woodhaven U-Haul rental place because then they treated me right and I enjoyed that and I walked away from this one to go to the Flat Rock and I am so disappointed that I was charged $15 because I parked the trailer early 6 hours before it was time to turn it back in never ever will I deal with that place again and I will not recommend it
DONALD R
Customer Reviews for Adolphs Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people to work with, again very helpful
PATRICK FTerry was awesome. It was very easy and I felt very confident when I left.
Kim OCoffee was all over the fold down seat. The air conditioner didn't work. The 12v adapter didn't work
BEAU JTrailer was old and had its fair share of stains and dings. Functionally it worked fine.
DEVIN LI did not receive the additional moving items I had ordered, I had to go to the location in Monroe to pick them up.
Wendy GEverything was great!
Rebecca SWonderful People work there!
PATRICIA Overy helpful and did their best to accommodate us.
THOMAS SRent again
LOUIS JNothing
WILLIE GThe process was very smooth and the people were very helpful. I will almost certainly rent from them again.
CHRIS AGreat place to rent.
MICHAEL REverything went smoothly.
JEFFREY AThe trailer I reserved was double booked. I real pain, but not the location’s fault.
DONALD AThe location and the staff person was great. I did get frustrated with the UHaul computer system. Slow and inflexible
ALLEN JThe store in my town didn't have the trailer I needed, had to drive 30 minutes to pick up.
RONALD Lvery helpful staff. Friendly and courteous. Explained everything thoroughly.
Donald WClosed at time of drop off
Anthony TTight... location was changed at last min. But was called with a Very close alternative. Truck was tight.. new. Worked flawlessly. Service was tight.. good to go.
Ronald FNothing
sammy r