Customer Reviews for Affordable Climate Control Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Climate Control Mini Storage

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FRED T. on

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Terrance T. on

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More available trucks

Walter B. on

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Even though I was there on a normal workday, no one was there to receive me or help with my return of the trailer

john G. on

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Bud B. on

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trailer lights were INOPERABLE , brake lights turns worked but the running at night were broken !!!!!! . Stopped by FHP

Jose B. on

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Dawn R. on

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kathleen D. on

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Automated return system inoperative...

LINDA D. on

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Best customer service ever! She answered all questions and solved all my worries! It doesn't get better than this!

Marielys D. on

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The truck was clean, but not well maintained. I don't know if it's motor or transmission, but sometimes when accelerating it didn't sound normal. The pick up place didn't have any security available.

derick F. on

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Great experience, thanks.

Ryan H. on

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michael C. on

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Everything ran smoothly. Friendly and informative service. Check in app was very user friendly.

chandler V. on

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The management was rather unprofessional but I was in a pinch. Was rented a truck with a broken driver side door, which lead me to accidentally lock the keys inside. Once called regarding the issue it was pushed off on me, I find this rather unacceptable. I would not revisit the location again!

Jennifer E. on

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The Uhaul van that we rented smelled absolutely terrible! While trying to check in online to get the key to the moving van, (which is a slow process so if your in a hurry, I don’t recommend it) my husband and I were standing directly outside the van. He said, “it smells like throw up out here.” We soon realized when we climbed in the van that it was the source of the smell. The smell was so putrid, and strong that you could smell it outside! It smelled like someone had spent an entire road trip drinking in the vehicle and then threw up (along with other bodily smells) all over the back of the van. We rolled the windows down for our 2.5 hour trip and even that did nothing for the smell. Not a fun car ride smelling that the whole rime. When we returned the van that evening, we had to go home and shower for the second time that day bc the smell had stuck to us. Clearly, no one is checking these vehicles between uses. I highly recommend addressing this issue prior to someone else renting this particular van.

Richard S. on

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Fast friendly service!

andy C. on

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Andy and I absolutely loved the U-Haul van. I drove and found it handled extremely well, not tippy on the highway like SUVs we have rented. The seats were also amazingly comfortable. My first time driving a van - much better experience than an SUV or the one-ton and 3-ton trucks I used to drive. However, the major problem of getting in and out was still there, particularly on the driver's side where there were no hand holds. Great meeting you Sherry, and good to see you again Mike.

Grady A. on

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Great folks. Very helpful.

rex F. on

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Great service, Convenient and clean location.

brian F. on

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Michael V. on

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This uhaul location always goes the extra mile to be helpful. ease of drop off and check in. just parked the truck outside the fence.

Amanda D. on

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Make sure customer is not charged DOUBLE for a rental. DOUBLE insurance and DOUBLE rental fee. I was told to have the truck back within 24 hours when on the contract it stated 5 hours. I even asked the person and she said to have it back before the 24 hour mark.

James M. on

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Matthew S. on

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OUTSTANDING SERVICE!!!!!!!!!!!!!

Jeffrey S. on

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Noah E. on

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Gary C. on

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William M. on

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David O. on

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jeffrey D. on

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jacqueline C. on

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Everything was so easy with the rental and the owners so helpful and responsive

eddie B. on

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Charles G. on

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Charge the correct price or remove false advertising.

William W. on

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The location was fine but I will not use Uhaul in the future. I will also encourage others not to use Uhaul.

Rina P. on

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Thank you!

Paul G. on

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Sharon W. on

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Patrick R. on

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john T. on

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LINDA A. on

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RONALD D. on

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Tomas G. on

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Nice location but space was very tight.

Samuel C. on

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KURTIS J L. on

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Maria H. on

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La persona en ese lugar tiene excelente manera de tratar al cliente. Gracias

Raymond W. on

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The location was 38 miles away it took almost a hour to get there and I had to pass 2 other uhaul locations to get there. The location was closed when I get there 1:30 on a Saturday, but there was a number and the person on the other end told me how to drop it off and was very helpful. Just so far away?

Eric F. on

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john J. on

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The female representative was very good and even came in during the evening to check in a truck and rent one to me after hours.

Parker T. on

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DAN L. on

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Contact the person dropping off equipment if you are closed . If I had not called to report the drop off, the trailer would not of gotten logged back in for the correct date.

Sharon C. on

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I was extremely happy with my rental and service provided.

David H. on

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Great vendor.

david M. on

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William W. on

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charles C. on

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James W. on

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Mark L. on

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Michael P. on

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service was great !

VINCENT B. on

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Brandon L. on

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Great Service!!

joseph h. on

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Every thing was great

gerard L. on

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David H. on

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Lady on this end was AWESOME. Dealership was excellent. No problems with this dealer. Very pleasant. Our issue is with Uhaul. Fix your reservation process.

Reynaldo G. on

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Rick G. on

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Lee H. on

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Chris J. on

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wendy N. on

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Everything was Perfect! We needed 2 trucks to help an extremely special customer! Mrs. Sharon went over and beyond to accommodate our request! Thank you for everything!! We truly appreciate UHaul in Niceville FL. Also, known as Affordable Climate Control. Thank you!!!!

Quincy D. on

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This was not the original scheduled drop off location. It was supposed to be dropped off at the other location owned by a different individual. That owner told me they would not accept the trailer they were full. Rey rude to me about it even with the schedule drop off planed. They had plenty of room in the lot. Afffordable climate was a great help in taking the trailer from me very friendly lady on the phone.

john R. on

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linda T. on

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David J. on

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Turning onto Hwy 20 was a little problematic going towards Panama City.

Richard C. on

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donald D. on

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Anyone doing business at tithes U Haul is already receiving great service. Thank you

alfred R. on

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joseph L. on

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JANET B. on

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I was very happy with my storage unit. I never worried about anything happening to my belongings. If I ever need a storage unit I will come back to Affordable Storage.

denise P. on

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Should ask customer to walk around and note damage (like they do at rental car agencies), so you won’t be accused of that damage upon returning trailer. I took pictures and sent in prior to loading and departing.

mike D. on

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Cheryl very helpful, knowledgable, nice experience

WILLIAM S. on

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DAVID W. on

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David W. on

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Jeff A. on

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Kenneth R. on

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Great customer service -- Sheri is awesome. 26' Ford650 Truck was brand new and handled beautifully. Great price and value -- will definitely rent with Affordable Climate Control and UHaul again.

Nick A. on

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The owner, Sherry, super nice! Very helpful and easy to work with. I wouldn’t go anywhere else for a rental.

Bruce W. on

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Sharon S. on

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Lisa C. on

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Was overloaded with trailers, had to circle twice to try to find a place to park the trailer. Was very frustrating experience

Christopher S. on

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BRANDON P. on

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Mary H. on

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The online check-in could be easier. I did the online check-in but it would only go as far as a reservation. Even though all my information was in the system from my attempt to check-in I still had to do a few steps at the location. The woman was very nice and explained everything which was great.

justin B. on

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john C. on

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keep doing what you are doing..

Albert C. on

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The originally scheduled drop off at: Petro Gas Station 16080 State Hwy 20 Niceville, FL 32578 They refused to take the trailer and offered no help in finding another location that would. Rude and exceptionally poor customer service!!! I had to wait on hold for 20 minutes when I called the 800 number to get another location which was the Cedar St. location where I dropped off the trailer no problem.

lois N. on

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The lady who helped us couldn’t have been nicer. She is doing a wonderful job!

David R. on

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wesley L. on

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Alma B. on

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nathan B. on

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It was a very pleasant experience and the employee was thorough and kind as well.

John F. on

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Cleatis S. on

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Alma B. on

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