Website says location open 10am - 2pm on Saturdays. It was not - at noon they were closed. The truck we rented said we had to get the keys from the office but it was locked and nobody was there. Had to wait 20 minutes for someone to come open the office and get the keys. Truck cab had not been cleaned - spilled drink had been left in the center console area.
James T
Customer Reviews for Affordable Lab and Testing Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was great
JASON HThe the uhaul representative there was knowledgeable easy going and really helped me out when I stupidly locked the keys in the first truck I was about to rent! She didn't mind and helped me get on the road quickly. Id recommend the location for sure.
Jacob BMy truck was parked in a swamp behind the business, and when I opened the back door there were a 100 cockroaches crawling all over the place. I had to spray it down before I got going. Luckily i was moving tools from one place to another. If it was bedding or furniture I would've refused the truck.
Christopher RThis is not my first time renting from this location. Ashley went over and above to make sure I was comfortable, and she also found me someone to help me move. She is very sweet and caring. Will definitely come back here.
anne oThe representative was very friendly and helpful.
felix fThe equipment (Truck) was well maintained, however the truck was dirty. The cab had dirt and some sort of debris on the floor and the back of the truck was not swept before me picking up for my rental.
Eric B