Friendly and helpful. They got me the truck and on the road quickly
RANDY P
Customer Reviews for Affordable Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person who helped us was very friendly and polite. He gave a thorough review of the truck.
Amy VBoth couple I rented from in Loganville and former Navy veteran in Panama City were very pleasant and prompt to assist. Bravo Zulu to all.
PETER CExcellent customer service and great experience overall. Would like call out Philip especially.
SARAT NGreat experience. Very easy check out/check in. Friendly staff.
MICHAEL RThe first place was terrible so we canceled our reservation and went down the street and the guy there was awesome he was very helpful and very nice
JAMIE MThe parking is a bit tight, but okay. Can't say enough about the manager on duty, Saturday morning, 4/19. He was awesome! ...fast, efficient, knowledgeable, friendly, most helpful in every way. I think his name is Phillip?
JAMES BNot enough parking for customers
LLOYD DPhillip who runs this place does a great job. I have been here several times to rent trailers and he is always quick, professional, friendly and nice. The place is always clean.
ROBERT SDon't see any room for improvement. Service was fast, professional and courteous. This is now my go-to location for all my rental needs!
STANLEY Si spoke with the manager i believe when arrived. he was so nice and friendly and accommodating. pick up was so easy and seamless. i will always use this location for. my uhaul needs moving forward !!
shaun gEverything went well.
carol w.
D'ANGELO JYou have good service. No comment.
WILLIAM CNothing you’re guy was on point
GLADSTONE MThe gentleman at the front got the trailer hitched quickly and got me on my way
Andrew MGreat customer service
RYAN OHave the trucks start with a full tank instead of 1/4 tank. Easier to return with the same amount of fuel.
CHARLES BNothing to recommend All was excellent
TERESA CGreat experience renting from Affordable Mini Storage on Bay Creek Rd. Very friendly and flexible people. And it ended up costing much less than I expected. I highly recommend!
ALAN BNone
Joseph NThe staff at the Affordable Mini Storage was a very awesome people.
John MPhillip was very helpful and easy to work with. Professional, friendly and knows the job. I will rent from him again.
MILES MNothing at this time. The service is excellent.
ROY TRefund money for returning the truck a day early.
JOSEPH RFast, friendly service at this location. Would highly recommend for your next U-Haul rental.
VALERIE EI have always had excellent experiences at the Bay Creek location, even today when I explained the poor experience from the Alabama store. The lady I spoke with was amazing. If you are in the Loganville vicinity, I highly recommend this site.
JAMES CI walked in and I got the truck I needed to move stuff to my new house. The CSR was nice and friendly. Way to Go U-Haul “
GEORGE UThe extra items ordered were not available. No phone call to update us. We arrived to no hand trucks or furniture pads. Unacceptable customer service.
JOSEPH PTruck was on empty and I was doubled charged when I already paid.
LaTonya HGreat staff friendly environment. Clean well maintained equipment.
TYREE FAbsolutely impossible to park trailers with the space that is provided. Had to leave trailer in front of building. No room to back trailer into small parking spaces. Was afraid someone could have came and stole the trailer.
QUINCY HVery easy to rent a u-haul from here. In and out quickly. Very friendly staff.
JAMES GEasy pick up/drop off during non business hours.
Carrin MThe service was absolutely and totally amazing. Would highly recommend this location.
DANIEL SEveryone there is so nice and accommodating.
ALTON WGet rid of that truck before somebody gets hurt or killed. It has a lot of front suspension issues it is in need of repair may need bushings and shocks it makes a lot of noise and also shakes a lot when in heavy traffic the brakes start to warp . Engine fumes are coming in the cab through the engine cover I had to drive with the window open to keep my eyes from burning and also to breathe. Oil also on the floor mat may be coming from engine cover . And needs wiper blades. This is not the first time renting from this dealer have always had good luck with them some things can’t be helped.
TEARLE HNothing ! The experience was amazing! A family member was in a car accident & we have to rent a car carrier. The owners were amazing & fair prices ~ best in town! 5 star! They made sure equipment was working perfect before we left & we’re friendly & communicated very well! Thank you very much ! Everyone rent from here ! Highly recommend! :) The Brooks
SANDRA BService was great. I will definitely be back again!
PAUL CThe truck that I had received, I do not feel was safe conditions to drive. It would not the truck go over 35 mph, and when it did get there it kept jerking as if it was going to cut off. I called road side assistance who had a tow service come out. The tow truck man drove the uhaul, and stated that it nothing wrong but had to turn off the tow/haul. I turned off the tow/haul and it was worst it was so bad I thought it was going to cut off as I was driving. so I called roadside assistance again, who did an replacement emergency aid. When I tried to get the replacement truck, the place indicated that I would have to get a new contract and pay but I already had a contract that was not over and I already had paid for the time.
CHERISE WEverything was Great
Patrice MGreat experience!
DEANDRE TI was able to get the Appliance dolly and return it on Sunday outside the location which made it easier for me to not take time off work to return the Dolly. It worked well and made things easier.
Dana Kall went well.
MARTIN HParking was not great. Had to park in front of other trucks
Laura RThe dude working (can't remember his name) was awesome! Me and my brother were running a little behind and really didn't want to have to rent it for another 24 hours for being late. said the dude told us have it back by 12:00 (due time was 10:30 a.m.) and you're good because there was no other reservations for this particular u- haul. This sort of customer service is very rare these days and this will be the only U-Haul rental location I will use if I am in the Loganville area.
DEREK MTrailer needed new tires- I was nervous about the lack of good tire traction
DONALD RFriendly and helpful lady. Very professional!
Robert MWe reserved 2 pieces of equipment: truck and car hauler. The pickup location for the equipment was changed twice prior to the date of pickup. Then we were told the truck could be picked up as requested (on Saturday), but the car hauler was not available until Sunday. The reservation for the truck was changed once again right before we were to pick it up, and the reservation for the car hauler was changed once again to a different location. On Sunday, the reservation was not availalbe where it was supposed to be, reservation changed again, but that location was closed and not available for pickup. After numerous phone calls, reservation was changed again, but location was another 30 minutes away from where we were. We cancelled the car hauler reservation. We will NEVER use U-Haul again for our rental needs.
CHRISTOPHER AMy Sister recently moved into a new home and while visiting her, she gave me a lot of furniture that was being stored at the U-Haul facility. The people were super helpful.
Michael RThe straps to hold the vehicle down were broke.
KEVIN CThe manager of the property was very courteous and helpful
DANIELLE CNo parking, noone answer phones, key box was hard to locate. Hard to turn around in parking lot
CLAYTON RExcellent team!
DANIEL L